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Guest Post: 6 Best Business Management Tips While Investing in Customer Experience

Hyken

Grey Idol is the marketing director at altLine by the Southern Bank, a trusted provider of invoice factoring and accounts receivable financing. He shares six ways companies and their brands can deliver an exceptional customer experience. Here are six ways you can deliver an exceptional customer experience. .

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Chain Retailers Seeing More Than Retail Energy Savings in Outsourcing Energy Efficiency Management

Retail TouchPoints

Online sales continue to explode, and many retailers are slow to the party upgrading old buildings into attractive, energy-efficient buildings that enhance the overall customer experience at retail. Department of Energy (DOE) reports that retail buildings account for the largest energy costs of any commercial sector in the country.

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Why it’s a good idea to offer payment plans to your business customers

Inside Retail

Whether you’re looking to get paid faster, address current debtors or provide a better customer experience, implementing an integrated payment solution that delivers more ways for customers to pay their invoices, is a great solution for any business. Why should your business provide payment plans to business customers?

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Future-Proofing Retail Media Networks through Dynamic Creative Optimization

Retail TouchPoints

As the RMN market is projected to surpass $100 billion in coming years, it’s no surprise that RMNs have been sprouting across various sectors, from hospitality and finance to conventional retail.

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Suppliers: How to get your retail business customers to pay you quicker

Inside Retail

There are two key changes you can make in your business to get paid on time while continuing to provide your customers with payment flexibility: Introduce an integrated payment system; and Provide flexible payment options. Create a positive customer experience. Flexible payments will improve your cash flow management.

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The Rise of Micro Markets in Airports

Retail TouchPoints

Micro markets often come with management software that can help airport employees in the food and beverage industry increase productivity and optimize operations. Features such as inventory management and the ability to track sales allow operators to keep track of which items sell better than others.

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With an Eye to the Future, Glossier Hires Three New Leaders

Retail TouchPoints

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. She also will draw upon prior experience at roles in private equity firms to help the retailer continue scaling its business.

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