Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised.

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Retail TouchPoints

JANUARY 12, 2024

The purchase amount is automatically deducted from the employee’s payroll account, a major benefit for doctors, nurses and other staff people who often don’t carry wallets or purses while they’re working. Employees can look up receipts and account balances in the hospital’s badge pay web portal or mobile app.

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Retail TouchPoints

JANUARY 24, 2023

Organizations can create multi-user accounts with up to five users, allowing members of the same company to share payment information, order history and purchasing capabilities. Qualified organizations also can enroll in the Walmart Tax-Exemption Program to automatically have eligible taxes removed during checkout.

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Retail Focus

JULY 28, 2021

The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. Developers and shopping centers can completely rethink their footprints, optimizing cost and potential worth, too.

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Retail TouchPoints

JANUARY 3, 2023

Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. According to the 2022 State of Bot Mitigation Report , nearly 70% of companies using anti-bot solutions lost revenue to bot-driven account fraud.

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Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., Reducing shopping and shipping friction.

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Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. One example is overprivileged accounts, such as when a group is granted administrative privileges inherited by every user.

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Retail TouchPoints

JULY 12, 2023

Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely. Computer vision at the edge would create more personalized shopping experiences that synchronize in-person, online and mobile interactions.

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365 Retail

JUNE 5, 2024

In a business world where customers demand seamless shopping experiences, retailers face intense pressure to keep up. It even accounts for seasonal trends, promotions, and supplier lead times. Enhancing the In-Store Experience While online shopping is convenient, many shoppers still prefer the in-store experience.

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Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

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Retail TouchPoints

APRIL 5, 2022

When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”. For example, what you generally find in most checkouts [in a sector like grocery] are your standard Visa and Mastercard. Source: CivicScience. Those businesses will win over time.

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Retail TouchPoints

JUNE 21, 2022

But on the contrary, while there are plenty of digital tools based on AI-powered algorithms that help customers shop the store, these features support hundreds of associates who contribute to the omnichannel experience. Amazon Style plans to open a second brick-and-mortar location later in 2022 at the Easton Town Center in Columbus, Ohio.

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Inside Retail

JANUARY 12, 2023

Social commerce – shopping on social media platforms – is expected to reach US$1.2 Hootsuite contends that 81 per cent of shoppers research products on Instagram and Facebook, and that shopping is a top priority for 48 per cent of Pinterest users. Meta recently introduced a feature allowing for shopping through DMs.

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Retail TouchPoints

APRIL 8, 2024

TikTok also offers seamless shopping feature integrations on the platform, which allows users to buy products immediately through shoppable ads and in-app checkout. However, by carefully planning one’s approach to TikTok, business owners can avoid some common missteps.

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Retail TouchPoints

MAY 4, 2021

Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. This isn’t to say that planning should fall by the wayside. But any plan going forward will need to include recalibration of the shopping experience.

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Inside Retail

NOVEMBER 28, 2023

Wilkinson Sword increased its revenue using automated flows by retargeting people based on what they had previously clicked within an email, including a product image of an item a customer placed in an abandoned cart in an email to customers who do not complete a purchase at checkout.

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V Count

MARCH 6, 2024

Attracting customers to your physical store and persuading them to purchase your products is a complex and multifaceted task that requires careful consideration and strategic planning. Let’s delve into eight essential steps to effectively entice customers to purchase products from your retail shop.

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V Count

MARCH 6, 2024

Attracting customers to your physical store and persuading them to purchase your products is a complex and multifaceted task that requires careful consideration and strategic planning. Let’s delve into eight essential steps to effectively entice customers to purchase products from your retail shop.

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Shopping Advertising Checkout Store Layout 52

Retail TouchPoints

AUGUST 4, 2022

While many holiday shoppers favor online experiences to avoid waiting in endless checkout lines or battling over parking spaces, many now face competition from a new challenger: automated bad bots. Price scraping, account takeover and gift card abuse are just some of the ways bad bots impact the retail industry. What Makes a Bot ‘Bad’?

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Retail TouchPoints

NOVEMBER 26, 2020

That means showing customers high-quality images, answering frequent questions on sales pages, using an FAQ or chatbot for other concerns (like shipping times or costs), and reducing the number of hoops they have to jump through for the checkout purchase. Think about the last positive and last negative online shopping experience you had.

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Retail TouchPoints

OCTOBER 9, 2020

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Social shopping also has been a major source of traffic for the brand, and has increased significantly year-over-year.

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Retail TouchPoints

SEPTEMBER 19, 2023

And while CX optimization strategies can take time to map, plan and implement, there are smaller changes retailers can make in the short term that have an immediate impact on CX. Search friction on one site can complicate the customer’s overall shopping experience as well.

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Retail TouchPoints

DECEMBER 23, 2022

The post-COVID-19 retail recovery hasn’t quite gone according to plan. The following three strategies will help brands set a new course and put them in a better position to succeed in 2023: Modernize the merchandising function by using AI to handle complex and comprehensive strategies and create more seamless shopping journeys.

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Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. Based on research and expert interviews, six new realities are having the biggest impacts on back-to-school shopping behaviors and preferences.

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Merchant Services Advertising Apparel Planning 247

Inside Retail

OCTOBER 6, 2021

Together we join forces to accelerate the circular fashion movement, by providing customers with a seamless solution to shop more responsibly, extend the life cycle of their preloved fashion items and reduce the overall cost of their garments. Today, 66 per cent of consumers plan to shift their spend to more sustainable brands.”.

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Inside Retail

OCTOBER 18, 2021

With the industry continuing to evolve following the massive impact that the pandemic has had on online shopping, it’s more important than ever for retailers and FMCG businesses to equip themselves with the tools and information they’ll need to succeed in the digital space going forward. “The

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Shipping Checkout Merchant Services Customer Experience 147

Retail TouchPoints

JULY 11, 2023

Today begins what has become one of the biggest shopping events of the year — Amazon ’s annual Prime Day member sales event. Customers are increasingly interested in shopping their values,” said O’Donnell. And then how do we get customers the value-based shopping experience they are increasingly looking for?

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Payment Services Shipping Checkout Fulfillment 144

365 Retail

DECEMBER 12, 2023

Advancements in autonomous store capabilities have matured into scalable, profitable, customer-centric models that allow customers to have a fully independent shopping journey. It significantly reduces operational and labor costs for retailers, with increased access to consumer data and in-store shopping behaviors.

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Payment Services Checkout Store Layout Inventory Management 57

Retail TouchPoints

OCTOBER 9, 2020

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Social shopping also has been a major source of traffic for the brand, and has increased significantly year-over-year.

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Home Furnishings Payment Services Promotions Accounting 132

Inside Retail

NOVEMBER 29, 2021

Wide varieties of international products, fast delivery from international shops, seasonal produce all year round, new fashion and beauty products almost weekly. Leading retailers are now combining richer customer data sets with advanced AI and machine learning tools to produce more accurate, intelligent and data-informed scenario plans.

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Supply Chain Management Customer Experience Planning Consumer 130

Independent Retailer

AUGUST 29, 2022

The plan is for this new payment method to be rolled out in September 2022, so there is still some time to figure out the details, but Sahin is worried they will not have the proper security controls in place and fraud will become a big problem. According to Sahin, this will essentially be the same BNPL system, but Apple will be the provider.

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Merchant Services Payment Services Checkout Accounting 88

Independent Retailer

JUNE 7, 2022

While they make for a great addition to metaphysical shops, any retailer can see success when offering these lovely pieces. This hot-selling merchandise can be easily placed near checkout counters, on aisle end caps, and in different sections around your store. The brand also plans to offer more larger decor items later in the summer.

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Retail Gazette

DECEMBER 21, 2023

The Range has since started opening Wilko stores and owner Chris Dawson told Retail Gazette earlier this month that he plans to open 40 more next year. Although White has had some successes, such as the launch of John Lewis value range Anyday, some elements of her plan such as its foray into housing has been met with criticism.

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Wiser

NOVEMBER 14, 2022

So, you turn to online shopping. An example of this is a warranty being offered on big-ticket items at checkout. For example, a bank might offer a credit card to someone opening a checking account, or an insurance agent may try to sell life insurance to someone purchasing car insurance. What Is Cross-Selling?

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Inside Retail

JUNE 22, 2021

Starts at 60, the online news and community hub aimed at seniors, has just launched an e-commerce platform as it looks to become the go-to destination for the growing number of baby boomers shopping online. Older online shopping ‘boom’. But that changed last year. Our site visits have increased 25 per cent,” Evans said.

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Retail TouchPoints

JANUARY 24, 2022

They are particularly important along the supply chain, where 73% of retailers either plan to invest in real-time traceability in 2022, or rest confident that their operations are fully up-to-date. In fact, 67% of respondents to Deloitte’s survey cited ecommerce and online shopping platforms as top investment areas for the coming year.

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