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Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

As a result, the 74% of merchants that saw their store operations budgets increase between 2023 and 2024 had to figure out the best way to allocate this money toward a wide-ranging set of needs, from new in-store technology and inventory management solutions to employee training and engagement initiatives.

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Effective Product Bundle Accounting: Simplifying Your Financial Management

Small Biz Trends

Key Takeaways Understanding Product Bundles: Product bundle accounting tracks combined products sold together, enhancing revenue recognition and financial clarity for businesses. Types of Bundles: Recognize the differences between pure and mixed bundles to implement the appropriate accounting practices and simplify revenue allocation.

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The Login Effect: The Role of Customer Authentication Psychology in Retail Success 

Retail TouchPoints

Picture this: You’re about to buy something online, but the site doesn’t remember who you are, so you go buy your item elsewhere, or just not at all. If your customers have to deal with an annoying login process at the end of their shopping journey, they’ll just abandon their cart. times per day on average.

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Sustainability and Profitability: How Embedding Sustainability can Boost Business Performance

Retail TouchPoints

At the same time, underfunded sustainability teams spend much of their time educating other departments rather than executing initiatives. To meet Net Zero goals and comply with evolving regulations, companies must integrate sustainability across the value chain from raw materials to design, sales and marketing and supply chain management.

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Foundational ABM Building Blocks

Account-based marketing (ABM) is a key strategy for driving sustainable growth. Watch this webinar with Rachael Foster, Director of Account-Based Experience at ZoomInfo, and Dan Dolph, Manager of Account-Based Experience at ZoomInfo. Today, many B2B companies use ABM teams or technologies to make sales.

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Macy’s Delays Q3 Earnings to Investigate Financial Irregularity

Retail TouchPoints

Following an independent investigation and forensic analysis, Macy’s said it identified “a single employee with responsibility for small package delivery expense accounting” who had intentionally made erroneous accounting entries to hide approximately $132 to $154 million in delivery expenses from Q4 2021 to this current quarter.

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Effective Store Management Software for Streamlined Retail Operations

Small Biz Trends

When managing retail operations, choosing the right store management software is vital for efficiency and growth. Solutions like Oracle Fusion Cloud Inventory Management provide real-time stock visibility , whereas Cin7 seamlessly integrates e-commerce platforms. Let’s explore each solution further.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more. 📆 August 20th, 2025 at 11:00 AM PDT, 2:00 PM EDT, 7:00 PM BST Register today to reserve your spot!