Accounting ATS Employee Engagement Management 
Retail TouchPoints
OCTOBER 31, 2023
Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Put managers front and center. That is why Brown believes managers also should provide ongoing recognition and positive feedback.
Retail TouchPoints
AUGUST 4, 2021
To make a comeback, retailers must understand the value of employee retention and the role it plays in performance, output and ability to scale. Here are five workplace management strategies you can integrate into your operations to boost employee retention and increase customer loyalty. Let’s start at the beginning, shall we?
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365 Retail
FEBRUARY 28, 2024
per cent) and lowest in head office roles at 1.5 Of the total retail job vacancies, store vacancies accounted for a huge 87 per cent. By Ian Barrow, Senior Employee Experience Consultant at WorkBuzz Sounds easy, right? The average turnover rate was 50.8
Inside Retail
DECEMBER 19, 2021
In essential sectors such as childcare, recent skills shortages make balancing compliance with the needs of employees increasingly difficult. In retail, the burden of productivity falls on the shoulders of managers, floor workers and staff. To avoid the productivity pitfall, managers need to be planning for resilience.
Inside Retail
AUGUST 31, 2023
Sadly, despite trust playing an increasingly crucial role in the success of any business endeavour, trust in leadership, especially for government and institutions, is at a historical low, reports show. It is this trust between leadership and their employees that sets the tone for employee engagement and performance.
Theatro
APRIL 5, 2023
The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware.
Retail TouchPoints
OCTOBER 14, 2021
Although retailers can and should take all possible preventative measures, there is always an inherent risk to customers’ accounts. In contrast, in 2017, attackers stole the personal information of at least 145.5 Employees are one of the most important parts of a company’s security equation.
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