Remove Accounting Remove ATS Remove Drop-Shipping Remove Fulfillment
article thumbnail

Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores

Retail TouchPoints

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Its retail performance exceeded Moody’s analyst expectations, and margins held up well despite heavy competition from rivals like Walmart , Target and Best Buy , according to Charlie O’Shea, VP at Moody’s.

article thumbnail

Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

Notably, the highest spending levels came at the beginning and end of the season. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec. 18 and Dec. 18-31 window. “In

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. billion in 2023 — accounting for 8.5% Reducing the costs of online fulfillment and returns will be a key focus in doing so.

Shipping 225
article thumbnail

The Secret Behind Quick-Turn Merch: A Strong Partner

Retail TouchPoints

How do these brands turn around these drops so quickly? While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

article thumbnail

Walmart Offers Free At-Home Pickups for Online Product Returns

Retail TouchPoints

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

Returns 229
article thumbnail

Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Just last year, total returns accounted for $761 billion in lost sales for U.S. Instead, offer the ability to scan a code on their phone at the shipping location and drop off returns as-is.

Returns 294
article thumbnail

TikTok Shop Partners with Royal Mail for ‘Click and Drop’ Service for Merchants

365 Retail

For the first time, merchants can integrate Royal Mail’s Click & Drop service with their TikTok Shop account, enabling them to arrange shipments and get orders delivered to customers quickly and efficiently. Click & Drop is Royal Mail’s primary shipping solution.