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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

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Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pandemic. Because of this ease, merchants have begun relying on POS financing to drive sales growth. According to McKinsey, merchants face up to 2.4X

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

Some of the most popular gift-giving categories are those experiencing the highest levels of inflation, including electronics , toys and apparel. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S., This is causing many Americans to stress this holiday season.”.

Consumer 264
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5 Must-Have AI-Powered Features for the Modern Ecommerce Website

Retail TouchPoints

These models can be optimized for multiple objectives like driving more revenue per order, increasing long-term satisfaction, compelling the user to return more often to the website, incentivizing the customer to sign up for subscriptions or premium services and more. Chatbots for customer service. Personalized website presentation.

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Bicycle retailers join tyre recycling program

Inside Retail

The companies say bicycle tyres and tubes will be collected from bike stores and bicycle owners combined by Revolve Recycling, and shipped to Tyrecycle by Bingo Industries for conversion into new products made in Australia at Tyrecycle’s new Erskine Park facility. Scrap metal will be sent to Sims Metal for recycling.

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The Looming Spike In Returns Abuse

Retail TouchPoints

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

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Google Doesn’t Care if it Sells Products, but it Cares a Lot About Attracting Shoppers. Here’s Why.

Retail TouchPoints

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.