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Study: Consumers Warm to Social Commerce, But Payment Mistrust Could Hamper Growth

Retail TouchPoints

The increase in social media usage, combined with a tandem increase in online purchasing, proved to be the push both consumers and brands needed to move into the burgeoning realm of social commerce. In fact, posts from friends were the number three and four among top methods for users making purchases on social.

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Retail Media: Everything You Need to Know

Retail TouchPoints

Retail media is when a retailer offers advertising capabilities and services, similar to what media outlets such as publishers and television networks have done for years. Off-site advertising is typically more complex than on-site and is therefore something that only the more mature retail media networks offer at this stage.

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The Power of Shared Experiences: Why Brands Should Prioritize Micro-Influencer Communities in 2024

Retail TouchPoints

The most effective influencers must have relatability — and when it comes to sharing their authentic lifestyles, micro-influencers are a key, yet often overlooked channel for advertising spend. She also worked at one of the world’s first search engines, Mamma.com, as their Product Marketing Manager.

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What Shifts in Online Search Behavior Really Mean for Brands

Retail TouchPoints

Interestingly, despite the recent chatter around TikTok, that platform is still well behind search engines and even other shopping and social sites like Walmart , Facebook and YouTube as a starting point for shopping searches.) When a consumer’s intention is to buy a product, Amazon is the clear leader, said Hearn. Register here for free.

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How Adore Me is Driving Awareness Around Social Algorithm Bias

Retail TouchPoints

2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on social media in Q4 2020, and orders coming from social-referred channels (including paid ads and organic posts) grew by 50% year over year, according to data from Salesforce.

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TikTok Doubles Down on Community, Creators with New Platform Updates

Retail TouchPoints

We are excited to see how brands continue to connect and create more cultural moments with the TikTok community using our diverse set of advertising tools.”. A new offering called Profile Kit that will allow users to integrate their TikTok accounts to display their content on third-party apps. UK, Canada and Australia.);

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Don’t Fall Victim to a Cyber Attack: A Shopper’s Guide to Cybersecurity

Retail TouchPoints

Scammers can use this to launch Man-in-the-Middle (MITM) attacks, where attackers interrupt an existing conversation or data transfer to steal login credentials, account details and credit card numbers. In addition to managing a global customer success portfolio, Vishnubhotla established high-value strategic partnerships.

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