Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

FEBRUARY 3, 2023

Aptos ONE gives Cole Haan enterprise-grade point of sale capabilities that are delivered mobile first and cloud native, with highly resilient offline capabilities that give you the confidence of omnichannel transacting anytime and anywhere.” Cole Haan operates 90+ retail stores in the U.S.

Point of Sale 189

Point of Sale Specialty Retailers Department Stores Accessories 189

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. 7, 2024, New York-based vintage clothing designer and accessories seller James Veloria will curate select pieces for the secondhand section.

Location 272

Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

MAY 31, 2023

Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore.

Payment Services 265

Payment Services Jewelry Outdoor Accessories 265

Retail TouchPoints

DECEMBER 13, 2023

It is critical for retailers to consider how they appeal to those audiences while they have the added benefit of shopper’s undivided attention in-store. Embrace Generative AI Retailers can leverage Generative AI’s superior personalization and data access to enhance the customer journey pre- and post-purchase.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. At the same time, they’re trying to help associates feel empowered in an increasingly busy, high-pressure environment.

Payment Services 245

Payment Services Accessories Point of Sale Store Operations 245

Retail TouchPoints

APRIL 3, 2024

Alternatively, consider the strategic placement of content that complements current sales; if a particular item is being promoted, adjacent digital signage could highlight accessories or related products, enhancing cross-selling opportunities without overshadowing the main promotion.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279