Retail TouchPoints

NOVEMBER 3, 2022

The revamped stores will feature a new layout designed to support one-on-one customer experiences. At the new locations customers can walk in or make an appointment, and use the services of an expertly trained stylist and in-house alterations artisan. West Chester Township, Ohio, Lexington, Ky. and Cool Springs, Tenn.

Customer Experience 230

Customer Experience Clienteling Boutique Accessories 230

Shopify

OCTOBER 11, 2022

Learn how accessory brand DSPTCH used Shopify’s POS Go to implement clienteling, mobile selling, and a better customer experience.

Clienteling 40

Clienteling Accessories Customer Experience 40

Inside Retail

MAY 28, 2024

Here Fraser explains how being “an emotional brand” makes for the “magic” that creates Kate Spade New York’s unique omnichannel customer experience. Inside Retail : Customer experience is crucial in the retail industry. How does Kate Spade New York prioritise customer satisfaction, both online and in-store?

Boutique 257

Boutique Fashion Clienteling Marketing 257

Retail Focus

NOVEMBER 22, 2023

have successfully leveraged Christmas pop-up stores to create enchanting brand experiences, offering exclusive holiday collections and immersive environments that captivate their discerning clientele. These could include interactive art displays, unique product presentations, and limited-edition holiday-themed accessories.

Jewelry 162

Jewelry Shopping Clienteling Boutique 162

Retail TouchPoints

FEBRUARY 18, 2021

When COVID-19 first hit, the bridal dress, accessories and wedding décor retailer needed to bring the expertise from its 23 stores to the virtual world. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return. For example, BHLDN can support styling appointments and fittings in stores and online.

Beauty and Health 287

Beauty and Health Consumer Shopping Clienteling 287

365 Retail

MAY 30, 2024

Sculptures, being tangible and visually attractive, can create a unique ambiance that elevates customer experience. This combination of commerce and culture elevates the shopping experience, enticing high-end clientele through the doors and compelling them to stay longer.

Clienteling 52

Clienteling Returns Customer Experience Employee Engagement 52

Independent Retailer

MAY 5, 2022

The specific layout of each store should depend on the size of the space and the goal of the customer experience. The high-end boutique caters to its clientele, who views shopping as an event. Here are some tips on how arranging them appropriately can make or break their effectiveness: Displays Depending on the Store Goal.

Boutique 52

Boutique Visual Merchandising Clienteling Promotions 52