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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

When COVID-19 first hit, the bridal dress, accessories and wedding décor retailer needed to bring the expertise from its 23 stores to the virtual world. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return. Is the store limited in space?

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How to Arrange Floor Standing Displays for Maximum Impact

Independent Retailer

While there is no doubting the dramatic push toward ecommerce during the pandemic, that is not to say brick-and-mortar has become anywhere close to obsolete as consumers navigate the return to their ‘new normal.’ The specific layout of each store should depend on the size of the space and the goal of the customer experience.

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How Retailers Overcome Challenges of Seasonal Demand

365 Retail

Another instance is back-to-school shopping when children return to the classroom after summer. Some examples of innovating in this space are: Warranty extensions Supplementary accessories Express delivery. Consider peak times a golden opportunity for establishing new customer relationships.