Retail TouchPoints
APRIL 26, 2024
Americans spent $136.8 billion on their pets in 2022, up from $123.6 billion in 2021, according to the American Pet Products Association. Half of these pet-owning households are run by millennials and Gen Zers, who don’t just look at their pets as “furry friends” but as their children. Bark is one company that is laser-focused on engaging these pet lovers — specifically, pup parents.
Retail Wire
APRIL 25, 2024
The FTC is giving back $5.6 million to consumers due to a settlement with Ring, an Amazon-owned company. The issue arose when Ring failed to protect customers' private video footage from unauthorized access.
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Inside Retail
APRIL 22, 2024
Department store Myer has laid off head office staff across its e-commerce and operations teams as it offshores functions to India. A Myer employee who requested anonymity told Inside Retail that Myer’s GM of e-commerce Lynna Barnard and chief customer officer Geoff Ikin oversaw the decision to implement the redundancies, which due to their suddenness left employees shocked.
Retail Focus
APRIL 23, 2024
The 2024 Visual Merchandising and Display Show, hosted on April 16-17 at the Business Design Centre in London, provided a comprehensive look at the future of engaging retail spaces through innovative design and display. The exhibition showcased an incredible range of products and technologies designed to redefine the potential of physical retail spaces.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Gazette
APRIL 25, 2024
WHSmith is to expand its Toys R Us shop-in-shops to 30 more stores by the end of its financial year in August. The rollout follows the opening of nine Toys R Us concessions last year, which WHSmith said had performed well, according to Retail Week. The exact locations of the new shop-in-shops has not yet been disclosed. The first Toys R Us concession opened in June last year at WHSmith’s Monks Cross Retail Park store in York and marked the toy retailer’s return to the high street after a five ye
Retail TouchPoints
APRIL 24, 2024
For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance really places you at the center of everything, where decisions you make play a pivotal role in sustaining long-term business success. That is, at least, the theory. The reality is that, for teams that rely heavily on manual workflows, financial management can be not just burdensome but downright soul-sucking.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 22, 2024
Sydney-based coffee roaster Single O will open Ryogoku Roastworks, its second cafe in Japan on Friday, replacing the brand’s existing roastery. In a further sign of ongoing expansion in Japan, Single O will launch its Shibuya coffee bar in July. The new roastery and cafe will serve Single O’s signature coffee Reservoir and will feature self-serve batch brew taps, and a breakfast and lunch menu.
Retail Focus
APRIL 26, 2024
Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to welcome beauty brand, KIKO Milano, to the centre as the store opens its doors to customers. KIKO Milano, the Italian cosmetics brand, has opened a c.1,000 sq ft store stocking its range of beauty products including makeup, face and body treatments.
Retail Gazette
APRIL 24, 2024
Sainsbury’s expects strong profit growth in the year ahead as it beat expectations for its 2023/24 financial year. Pre-tax profit for the year to 2 March edged up 1.6% to £701m, topping last year’s figure, as it achieved record grocery market share gains and volume growth that accelerated in every quarter. The UK’s second-biggest grocer said it expects to make up to £1.06bn in underlying operating profit from its retail operations in 2024-25 – up from £966m last year.
Retail TouchPoints
APRIL 25, 2024
Spanish-language media and content company TelevisaUnivision has partnered with Shopsense AI to make some of its programming, on both linear and streaming platforms, shoppable. Using onscreen QR codes and dedicated URLs, the Shopsense technology makes onscreen content shoppable via mobile devices by directing viewers to a show-specific digital store.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Wire
APRIL 25, 2024
During Spotify's recent earnings call, CEO Daniel Ek acknowledged that the company's decision to lay off employees last December had a more substantial impact on operations than initially anticipated.
Inside Retail
APRIL 21, 2024
Pool and spa franchise network Swimart has merged with its New Zealand peer Paramount Pools to expand its trans-Tasman presence. Founded by ASX-listed Waterco in 1983, Swimart operates 70 stores in Australia and six in New Zealand, most of which are independently operated franchises. Meanwhile, Paramount Pools has five locations in New Zealand, with more than 50 years of experience providing top quality pools to Kiwis.
Retail Focus
APRIL 24, 2024
JD, New Look and Ann Summers are set to open new concept stores at Derbion, the Midlands retail and leisure destination, following a combined investment of over £5 million. The investment forms part of Derbion’s continuing growth strategy to reposition and support existing retailers alongside new lettings. By actively managing the centre, Derbion has unlocked space to ensure brands benefit from the optimum footprint and location to drive footfall and sales.
Retail Gazette
APRIL 23, 2024
Primark is expanding its click-and-collect service to all British stores by the end of 2025 as its first half profits surge. Pre-tax profit across owner Associated British Foods surged 37% to £881m while the fashion retailer experienced a “significant increase” in adjusted operating profit, up 46% to £508m. Primark’s sales jumped 7.5% to £4.5bn in the 24 weeks to 2 March, as like-for-like sales edged up 2.1%.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Retail TouchPoints
APRIL 22, 2024
Ingka Group , parent company of Ikea Retail , has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives. The initiative will include a variety of courses, tailored to the needs of employees at various levels and in different phases of their AI journeys, with the overall goal of embedding a deep understanding of AI within the organization and ensuring that Ikea values are reflected in the ways the technol
Retail Wire
APRIL 25, 2024
Ford's EV division, known as Model e, faced a tough start to 2024.
Inside Retail
APRIL 23, 2024
After two years of testing, sports giant Puma is ready to launch its compostable shoes dubbed Re:suede 2.0. Puma will create 500 pairs of the commercial version of the sneaker, which went online available for purchase on puma.com/eu and Zalando Plus this week. The commercial version was created to reflect the experiment’s findings and the volunteers’ feedback.
Retail Dive
APRIL 22, 2024
All of the company’s UpWest stores will shutter as the retailer pursues a sale to WHP Global, Simon Property Group and Brookfield Properties.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Retail Gazette
APRIL 26, 2024
Asda is trialling new ‘Digital sSpirits display screens’ across 23 of its Express stores, under its continued investment in innovation. The new digital display screens, launched in partnership with beverage company Diageo, will allow shoppers to select from a larger choice of spirits, with the stores’ range increasing from 13 or 26 products to 50 products.
Retail TouchPoints
APRIL 25, 2024
Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities. To cement the center’s image as a luxury destination, the first enhancement will be a VIP Suite featuring multiple private spaces with their own dressing rooms, an upscale lounge area and a private kitchen.
Retail Wire
APRIL 25, 2024
Walgreens revealed its plans to collaborate directly with drug manufacturers to provide cell and gene therapies to patients in the U.S.
Inside Retail
APRIL 21, 2024
Fashion has embraced technology at every turn from social media to virtual change rooms, yet consumers’ wardrobes have remained analogue. A closet full of clothes and nothing to wear is an age-old problem that has only been exacerbated by the convenience of online shopping. Indyx is the latest app attempting to create a virtual wardrobe but this time around the founders, Yidi Campbell and Devon Rule, are dialled in on the real gaps in consumers’ wardrobes and its not more clothing.
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
Retail Dive
APRIL 26, 2024
The eldest son of founder Sam Walton has been with the company since 1969 — even longer if you count his job at his father’s original five-and-dime.
Retail Gazette
APRIL 25, 2024
WHSmith profit edged up in its half-year results driven by soaring sales in its travel division. Group profit before tax and non-underlying items reached £46m, up from £45m in the prior year. The retailer’s travel arm reported a trading profit of £50m, up from £47m, while its high street operations saw profit slip from £24m to £22m. WHSmith’s group sales surged by 8% to £926m on the back of a 13% jump at its travel business.
Retail TouchPoints
APRIL 23, 2024
Saks has joined peers like Nordstrom and Macy’s by launching a retail media network that will enable its brand partners to connect more directly with the Saks customer base through digital advertising. As Saks noted in its announcement, the retailer is one of the first in the luxury space to introduce a retail media offering. This first-mover status was likely enabled by Hudson Bay Company’s decision to split the Saks Fifth Avenue brick-and-mortar and ecommerce offerings into two separate compan
Retail Wire
APRIL 22, 2024
Delta Air Lines is upping the pay for its nonunion workers, including flight attendants and ground staff, as it faces another unionization attempt.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
APRIL 23, 2024
The brand that invented blue jeans, Levi’s, is reaching back into its archives to sell denim fans a piece of history with its premium Levi’s Vintage Clothing (LVC) offering. Looking back in time to drive future growth is an opportunity afforded to few brands but Levi’s rich history – the business was founded in 1853 in San Francisco by Levi Strauss – offers endless stories and inspiration for the LVC collections.
Retail Dive
APRIL 25, 2024
Under a new CEO, the iconic department store is fielding a $6.6 billion takeover offer, shuttering another 150 stores and fighting to stay relevant.
Retail Gazette
APRIL 24, 2024
Pret A Manger has made a series of board changes, including bringing back its co-founder as ramps up its next phase of international growth. Former chief executive officer of Pret owner JAB Holdings Olivier Goudet is stepping down as chairman and will be succeeded by his colleague and JAB partner, Konrad Meyer. After spearheading the acquisition, Meyer became a board member in 2018 and also served as interim chief financial officer at the height of Covid-19 back in 2020.
Retail TouchPoints
APRIL 22, 2024
JLL Retail Property Management has introduced a new virtual shopper agent named Cindy , designed to make the online experience more relevant and engaging at 13 of its shopping centers across the U.S. In addition to spotlighting the center’s sales and deals, Cindy gives consumers details on the latest fashion trends, acting as their exclusive “shopping bestie.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
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