Retail TouchPoints

JANUARY 3, 2025

Combining Education and Customer Service Since its official launch in 2020, the Jointly app has notched half a million downloads, and monthly average user figures are in the tens of thousands , said Kooi. If you send your customer home with the wrong product, they might have a bad experience with it, Kooi added. billion in 2024 to $53.5

Consumer 305

Consumer Management Store Operations Customer Experience 305

Retail TouchPoints

JULY 22, 2025

We are thrilled to bring the Apple Store online and the Apple Store app to Saudi Arabia, offering customers a new way to explore and shop Apple’s extraordinary lineup of products and services,” said Deirdre O’Brien, SVP of Retail and People at Apple in a statement.

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Planning Finance Shopping Location 241

Retail TouchPoints

NOVEMBER 5, 2024

Strategies to Improve Authentication Practices To improve authentication practices and encourage customers to adopt more secure login methods, consider the following strategies that balance security with user convenience and education. Educate users on the benefits of stronger passwords, multi-factor authentication and passkeys.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Inside Retail

APRIL 3, 2025

We put [Yarnn] out to the market as a direct-to-consumer brand, and we very much wanted to educate and inspire. In our first year of business, we successfully committed a scholarship for a student for their high school education. We really wanted to put a product out there that genuinely gave back to the community, Stockton explained.

Supermarket 248

Supermarket Consumer Marketing Retail Marketing 248

Retail TouchPoints

JANUARY 22, 2025

Increasing use of experience design , including leveraging it for customer education and creating memorable shopper journeys; 2. People get educated from online experiences; they get drawn in by social media. They identified four big trends for the coming year: 1. Front-of-store use cases for AI , including support for associates; 3.

Customer Experience 317

Customer Experience Visual Merchandising Promotions Marketing 317

Retail TouchPoints

FEBRUARY 13, 2025

Amlani praised Lululemons approach to the dupe dilemma as striking a balance between fun and consumer education. Its also about educating the customer, and it aligns with the sustainability strategies that brands are looking at. The idea is that once you start educating the customer, they will decide how they want to shop.

Fast Fashion 285

Fast Fashion Fashion Consumer Shopping 285

Inside Retail

JANUARY 6, 2025

Educate your business and drive buy in The brands that will succeed in a world where Amazon is more dominant are those that have strong leadership buy-in and an understanding of the opportunity Amazon and its growth trajectory afford. This means that to drive cut through, Amazon Ads should be a key part of your consideration set.

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Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

JULY 16, 2025

As an online influencer himself, it’s no surprise that Ta’s beauty brand has leaned into creator partnerships and education, with pretty impressive results. Makeup artist Patrick Ta is a master of beauty, but mastering retail requires a whole different set of brushes.

Shopping 147

Shopping Marketing Consumer Social Commerce 147

Retail TouchPoints

DECEMBER 20, 2024

PoshFest was formally launched in 2013 to create good faith among its growing reseller community through education, networking and some plain old fun. Its about engaging people in a way that gets people to love you more versus the old way, which is simply offering points and free goods. Now, were getting people who love the brand.

Marketing 147

Marketing Promotions Shopping Customer Experience 147

Retail TouchPoints

FEBRUARY 4, 2025

Thats why our flagship program is in-store sales and education support. Well ask the brands what their goals are in retail, and we can provide long-term support for specific events and education. Brands have different KPIs and engagement factors, and we dive into that.

Payment Services 214

Payment Services Consumer Store Operations Customer Experience 214

Cisco Retail

JUNE 3, 2025

What happens when AI doesn't replace jobs, but fundamentally transforms how they're performed?

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Inside Retail

FEBRUARY 3, 2025

Adore Beautys educational value proposition has also been translated in-store through its beauty experts. The store itself does feel like an extension of our online ecosystem, Laing said, referring to the brand’s popular media channels in its educational Beauty IQ Podcasts and blogs.

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Marketing Fashion Customer Experience Location 250

Retail TouchPoints

JANUARY 9, 2025

Using a touchscreen, the consumer selects which activity they want to do with our footwear, which terrain, which benefits, and [then we] work to educate [them] on the different technologies. Consumers know where they want to go, and they are looking for the perfect shoe to reach that place or those results.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

DECEMBER 27, 2024

Despite the common assumption that social media is a direct sales driver, retailers should focus on creating engaging, educational content that connects with Gen Zs interests rather than pushing for an instant sale. But they dont often buy directly through these platforms.

Returns 278

Returns Promotions Shopping Shipping 278

Retail TouchPoints

APRIL 23, 2025

PharmStart, a fully funded online education program to help eligible associates meet the requirements for pharmacy school and start on the road to a PharmD degree. Priming the Pharmacist Pipeline with Financial Assistance Walgreens has introduced a program designed to better fill the tech-to-pharmacist pipeline.

Planning 147

Planning Store Operations Marketing ATS 147

Retail TouchPoints

JANUARY 10, 2025

Artz praised the Experiences teams, past and present, for their work over the past four decades: You have done what has been asked of you, you have worked extremely hard, you have brilliantly educated and created wonderful experiences for nearly 1 million people over those years.

Visual Merchandising 274

Visual Merchandising Outdoor Apparel Customer Experience 274

Inside Retail

MARCH 12, 2025

Viv for Your V solves for this by blending innovation, education, sustainability and inclusivity in a way that resonates deeply with todays consumers. Viv goes beyond product sales by providing a free library of educational content, including how-to videos and explainers. What are its main points of differentiation?

Beauty and Health 130

Beauty and Health Finance Consumer Shopping 130

Inside Retail

OCTOBER 23, 2024

Instead, Amazon’s AI shopping guides will blend educational content and customer insights to help shoppers make informed purchase decisions. Shopping guides Amazon’s shopping guides have long been a powerful discovery tool for customers but they are about to get personalised guides – the days of the “more like this” product edit are over.

Shopping 243

Shopping Consumer ATS 243

Retail TouchPoints

NOVEMBER 12, 2024

Enhance product education and manage store traffic efficiently. Personalize experiences, as Mr. Apple did with language-specific content. Create excitement and urgency by following Walmart’s mystery campaign approach. Build year-round loyalty through engaging QR experiences.

Shopping 276

Shopping Checkout Consumer Point of Sale 276

Retail TouchPoints

JANUARY 23, 2025

Our new Performance store offers competitors at every level the complete experience: from our largest-ever offering of performance footwear, apparel and accessories, to Skechers specialists and educators for our diverse sport technologies, and courts where consumers can discover how our product performs without ever leaving the store.

Accessories 269

Accessories Apparel Location Consumer 269

Retail TouchPoints

DECEMBER 3, 2024

We can find out what selling knowledge we need to provide our employees with in order to educate the customer. RTP: Paper Store locations have been in the Northeast and Florida prior to this. What motivated you to enter a new geography? Anderson: It presented a little bit more in the way of opportunities.

Shopping 286

Shopping ATS Visual Merchandising Location 286

Retail TouchPoints

NOVEMBER 22, 2024

And offering these educational opportunities through different formats ensures employees can feel engaged and empowered anywhere, and at any time. Offering employees various opportunities to engage with management, corporate leadership and each other is critical to ensuring everyone is aligned and committed to the same mission and vision.

Management 278

Management Merchant Services Employee Engagement Store Operations 278

Inside Retail

JULY 1, 2025

Amazon upskills and futureproofs its workforce Amazon announced that it has upskilled more than 700,000 employees globally through prepaid education and training programs. Under its flagship education program, Career Choice, Amazon is helping its hourly employees develop new skills for in-demand fields.

Fulfillment 130

Fulfillment Management ATS Marketing 130

Retail TouchPoints

JANUARY 17, 2025

Predictive analytics and AI-driven chatbots help you identify potential issues before they escalate, allowing you to engage customers with timely, personalized support such as reassurance, product education or alternative solutions. This early intervention helps reduce return rates and boost customer satisfaction.

Returns 162

Returns Supply Chain Management Customer Experience Finance 162

Inside Retail

APRIL 2, 2025

According to the brand, this campaign is part of a three-year relationship that expands on the Decjuba Foundation’s continued support for The Australian Ballet’s Education and Outreach Program, which strives to make dancing more accessible to young people in Australia’s regional towns.

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Apparel Fashion Accessories 179

Retail TouchPoints

NOVEMBER 13, 2024

Rick Farrell is North America’s foremost expert in improving manufacturing group communication, education, training and group hospitality processes. Going forward, the ability to streamline these processes will play a vital role in shaping the future of retail security.

Loss Prevention 147

Loss Prevention Store Operations Accounting Customer Experience 147

Retail TouchPoints

APRIL 3, 2025

“Live shopping on TikTok Shop, which blends entertainment, education and commerce, is redefining how people discover and purchase products they love,” said Nico Le Bourgeois, Head of U.S. The 24/7 streams also will feature original QVC and HSN content created specifically for TikTok. Operations for TikTok Shop in a statement.

Shopping 257

Shopping Planning Merchant Services Consumer 257

Retail TouchPoints

JANUARY 6, 2025

Sodexo Campus partners with a total of 425 educational institutions in the U.S. Morehouse College, the University of Illinois-Chicago, Northern Arizona University, Texas Christian University and Hamlin University are among the campuses that are, or will soon be, home to Food Hive markets.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

DECEMBER 4, 2024

And although Shin and the broader marketing and creative team have created content and messaging to bridge the education gap online, there are some characteristics that are extremely difficult, if not impossible, to explain online. You want to show them the breadth of products for all these other moments and milestones in life.”

Wholesale 296

Wholesale Planning Accessories Marketing 296

Inside Retail

JULY 7, 2025

The brand’s commitment to educating its team and customers will see the store dedicate 200sqm as an educational space called the Meccaversity auditorium, along with the Mecca newsroom – a living, breathing broadsheet for breaking news.

Beauty and Health 130

Beauty and Health Location 130

Retail TouchPoints

OCTOBER 18, 2024

The first component of a decentralized identity strategy is educating customers, as recent research found only 35% of consumers are at least somewhat familiar with the concept. Decentralized identity may seem like a future pipe dream, but brands can begin to raise awareness of it and adopt elements of digital IDs now versus later.

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Accounting Consumer Payment Services Planning 305

Retail TouchPoints

MARCH 4, 2025

Among the grant recipients are: Alaska Works will expand its free, hands-on construction training program in Anchorage, Fairbanks and the Mat-Su region; Latino Academy of Workforce Development in Madison, Wis.

Planning 179

Planning Management Store Operations ATS 179

Retail TouchPoints

OCTOBER 15, 2024

Destinations once focused on education and inspiration are now shoppable, which means brands can transform every piece of content and point of engagement into a conversion opportunity. Commerce is being embedded into more channels, platforms and touch points.

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Marketing Advertising Consumer Location 295

Inside Retail

MARCH 3, 2025

Leo Lin is named after its eponymous designer who is Chinese-Australian Lin was born in Dalian, China, and moved to Australia in his teens for further education. Now, his fashion brands operations are based in Sydney and its atelier is based in Dalian.

Fashion 208

Fashion Boutique Accounting Wholesale 208

Retail TouchPoints

JANUARY 22, 2025

The Regent Street store also will feature a state-of-the-art breaking studio (for live and taped openings of card packs), interactive customer education touch points and a personal card creation suite.

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Location Visual Merchandising Store Operations Customer Experience 257