Shrink or grow? Predictions for online retail in 2022
Inside Retail
NOVEMBER 23, 2021
I’ll start with a particularly interesting one that has strong voices on either side: what proportion of sales will be online in 2022? In fact, he was predicting that as early as 2017, when online was under 5 per cent. Shipping and delivery delays have been well documented, and have led to many frustrated consumers.
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