Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. For more information about the supply chain trends, click here to download the free eBook, or visit: [link].

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Retail TouchPoints

OCTOBER 6, 2023

To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communication. 4: Return rates. Returns are an inevitable part of retail. Consider the following six metrics as North Star indicators.

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Retail Focus

OCTOBER 4, 2022

All of which has a knock-on effect for retailers and could prompt a worrying trend – especially as we approach peak shopping and shipping season in 2022. However you choose to do it, the important thing is that you adopt a critical mindset and treat it as an opportunity to have a strong finish to 2022.

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Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” The trade-off is long shipping times, another thing Wish is working hard to improve. Approximately 160 of those positions will be in the U.S.,

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Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Retail TouchPoints

APRIL 27, 2023

A 2022 survey of more than 13,000 consumers worldwide found that 66% had stopped buying from a company because of a mismatch in values. The 2022 survey also found that a company’s environmental practices were a deciding factor for 78% of consumers. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

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Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Retail TouchPoints

APRIL 26, 2024

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Retail Group , as well to cruise ship and airport locations.

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Inside Retail

NOVEMBER 2, 2021

The report, which has sought input from a wide range of Australian retailers, has identified four aspects of consumer behaviour that are anticipated to provide the best opportunities for retailers in 2022. The four elements highlighted in the report include peak season, hybrid shopping, returns, and sustainability.

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Inside Retail

OCTOBER 11, 2021

The report, which has sought input from a wide range of Australian retailers, has identified four aspects of consumer behaviour that are anticipated to provide the best opportunities for retailers in 2022. The four elements highlighted in the report include peak season, hybrid shopping, returns, and sustainability.

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Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

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Retail TouchPoints

JANUARY 27, 2022

The solution is expected to launch in the second half of 2022. The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

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365 Retail

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. For more information about the supply chain trends, click here to download the free eBook, or visit: [link].

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Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Stand Out Beyond Free Shipping . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022.

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Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Target also is maintaining its 2021 holiday hiring levels, with plans to again bring on 100,000 seasonal workers. Jobs are available across the U.S.,

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Retail TouchPoints

MARCH 29, 2023

With digital now accounting for 30% of Kohl’s sales annually, CEO Tom Kingsbury specifically pointed to the marketplace and the connected Kohl’s Media Network as “ two key digital growth initiatives ” for the beleaguered retailer on the company’s Q4 2022 earnings call.

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Retail TouchPoints

SEPTEMBER 26, 2023

Pushback from Amazon is inevitable, as it will want to keep inventory down; however, it is imperative to plan ahead. It’s important to make it easier for customers to understand what they’re getting to lower the chances of returns and negative reviews. What still needs to ship? What sold through? What is Amazon sitting on?

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Retail TouchPoints

OCTOBER 13, 2021

The company plans to add more than 100 additional stores in the U.S. in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan. Listen to the full episode here.].

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Independent Retailer

AUGUST 19, 2022

More than two years after the global pandemic sparked supply chain chaos, shoppers are anticipating shipping delays and inventory challenges to hinder their annual retail indulgence. A Helium 10 report also found that the shopping excitement will be high for Halloween 2022, as well as Black Friday and Cyber Monday.

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Inside Retail

JULY 6, 2023

With many retailers already starting to plan and prepare their inventory levels, pricing, promotions and everything else ahead of peak period, we spoke with a number of industry experts to find out what they should keep in mind. LSKD founder and CEO Jason Daniel said that the brand spends a lot of the year planning and preparing for peak period.

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Retail Gazette

MARCH 1, 2024

The Spanish fashion giant’s owner Inditex has told local landlords that it will begin reopening its shops in Ukraine in early April, adding that the retailer plans to reopen 50 of its 80-plus stores in the country. Inditex maintained its rental contracts with landlords during the store closures, but has not disclosed on what terms.

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Independent Retailer

JANUARY 20, 2022

Now, the chaos is gradually giving way to a new order, and as they look to 2022, many businesses are finally hoping for a more orderly and “normal” year. Here are the five key trends that businesses should take seriously as they plan for the coming year: . Customers Care About Return Policies.

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Inside Retail

JANUARY 25, 2022

Following a successful public listing in the early days of the pandemic, and a recent rebrand to cater to a new and younger audience, online marketplace MyDeal has delivered strong growth during a period when online spend was under pressure from a return to physical retail. per cent in November and 6.1

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VMS

NOVEMBER 30, 2022

W ITH THE WORLD adjusting to Covid a few years later as less of a threat and more a part of everyday life, retailers sought to return to business as usual. n 2022, inflation drove prices and interest rates higher. Starbucks workers organized at many locations in 2022. In 2022, everything reversed. Happy New Year.

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Retail TouchPoints

SEPTEMBER 2, 2022

Inflation has tightened margins and supply chain issues have caused havoc with inventory planning. Newly developed freight booking tools have made it easier and more efficient to book containers on large cargo ships, thereby reducing the need for air freight, which is generally seen as producing a larger carbon footprint. in Romania.

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Retail TouchPoints

NOVEMBER 9, 2021

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods. “With resale, consumers are not forced to rely on retailers to find what they need.”

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Cisco Retail

JUNE 14, 2022

2022 Cisco CX Customer Hero Award. John Harshaw and his team at Carnival partnered with Cisco CX to launch their technological transformation and to become the first cruise line to get all ships back in service after they were halted due to the pandemic. Looking to learn more about the stories behind our 2022 CX Customer Heroes?

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Retail TouchPoints

JANUARY 8, 2024

of retailers believe external theft unrelated to ORC was more of a priority in 2023 than 2022. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss. Similarly, 57.8% reported ecommerce fraud and loss as a growing concern, while 48.5%

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Retail Bound

MAY 22, 2022

As we rapidly approach the peak selling season for 2022, I thought it might be beneficial to take a quick look at where retail stores currently stand. headquartered retailers plan to open more 8,100 new stores — nearly doubling the number of stores that closed ( The Daily on Retail ). The post Is Retail Dead in 2022?

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Retail TouchPoints

JANUARY 10, 2023

Launched in April 2022 , Buy with Prime is Amazon’s answer to the growing success (and power) of the third-party merchants that sell on its site. There was some head scratching by people when we announced this,” said Doug Herrington, CEO of Worldwide Amazon Stores at a conference for Amazon sellers in September 2022.

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Retail TouchPoints

AUGUST 1, 2022

Amazon said it plans to expand to additional retailers and cities around the country in the months ahead. The service is currently being used by Sears , Best Buy and Mattress Warehouse ; In April 2022, Amazon began to allow FBA merchants to offer Prime delivery through their own websites. Seattle and Washington D.C.

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Retail TouchPoints

NOVEMBER 30, 2022

LaFleur began with the September 2022 opening of a 550-square-foot store on the Upper East Side of Manhattan. Amid planning for new locations in other areas of New York and Washington, D.C., There were a few last-minute, unplanned scrambles involving items that unexpectedly went out of stock or were delayed in shipping.

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Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. and Canada stores have been closed since March 18, the company enabled ship-from-store capabilities in approximately 85% of its U.S. Even though approximately 95%. of the company’s U.S.

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Retail TouchPoints

DECEMBER 23, 2022

The post-COVID-19 retail recovery hasn’t quite gone according to plan. Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability. As 2022 wraps up, it’s time for a “reset.”

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Inside Retail

JANUARY 23, 2024

Last September, the company launched Xpress Ship, a new feature allowing customers to order select pre-verified items and receive delivery within three business days. Additionally, in early 2023, StockX introduced its new Buyer Promise policy, giving customers the option to return their purchase if the company makes a mistake.

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