Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), This is a big contributor to consumers’ number one complaint about returns : the label not being included in the shipping box. The Returns Season Gets Extended.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

NOVEMBER 3, 2021

More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor. They also help associates improve efficiency and better manage critical tasks such as checking inventory levels.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

SEPTEMBER 15, 2021

Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20.

Fulfillment 263

Fulfillment Shipping Planning Management 263

Retail TouchPoints

JUNE 3, 2022

population with next-day or two-day shipping. The first facility will open in summer 2022 in Joliet, Ill., A custom box is created to fit the exact measurements of the order and sent to an associate, who can assemble up to four orders at once, for packing; and Ship: ?The population. in a statement.

Fulfillment 260

Fulfillment Shipping Location Management 260

Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. Additionally, the NRF Innovation Lab showcased 55 companies displaying everything from autonomous delivery robots and drones to reusable shipping and delivery packaging, 3D, AR and livestreaming solutions.

Returns 289

Returns Social Commerce Consumer Shipping 289

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Inside Retail

MARCH 17, 2025

It can be easier when youre backed by the right logistics and shipping partner. In the last year alone, the number of Australian merchants looking to sell online to new countries overseas almost doubled to 39 per cent, up from 20 per cent in 2022. With our shipping and tracking API , you can: Lodge your international shipping orders.

Merchant Services 179

Merchant Services Shipping Payment Services Checkout 179

Retail TouchPoints

MAY 3, 2022

Sometimes brands can get this information from their Vendor Manager (VM), but attempting to run a competitor analysis before going into the negotiation can give brands a better picture of the position they are negotiating from. Brands need to consider not just their numbers but also how they stack up next to their competition in the category.

Accounting 275

Accounting Shipping Management Fulfillment 275

Retail TouchPoints

JULY 11, 2022

The 2022 wedding season is expected to be a record breaker, with an estimated 2.6 Guests no longer have to buy dining sets and linens from the individual sellers directly, but rather can visit a centralized registry and purchase gifts from multiple vendors, having the item shipped directly to the newlyweds.

Jewelry 246

Jewelry Shipping Returns Consumer 246

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. One step many retailers can take right away is to eliminate the need for customers to key in the same information more than once.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

MAY 18, 2022

“We’re not happy with the profit performance for the quarter and we’ve taken action, especially in the latter part of the quarter on cost negotiations, staffing levels, and pricing while also managing our price gaps,” said Doug McMillon, President and CEO of Walmart on a call with investors. We can make value into our assortment.

Drop-Shipping 258

Drop-Shipping Outdoor Shipping Management 258

Retail TouchPoints

JANUARY 25, 2022

As we navigate an interesting year of retail revival, now is the perfect time to make some small shifts and shrewd strides forward into 2022. If shipping is delayed and orders are late, tell your customers. 4) Think Big: Improve supply chain and inventory management. Act small: Use a QR code! The QR code is back.

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Management Marketing Customer Experience Inventory Management 264

Retail TouchPoints

JANUARY 10, 2023

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. retailers in 2022, $816 billion , or 16.5% , was returned. Dashers will send confirmation photos to consumers when they drop off the items at the designated store. “We trillion sold by U.S.

Returns 278

Returns Drop-Shipping Wholesale Shipping 278

Retail TouchPoints

DECEMBER 5, 2022

million of liquidity available at the end of Q3 2022, including about $92 million of availability under asset-based credit lines, against nearly $1.8 million for Q3 2022, which ended Sept. The retailer had about $121.5 billion in debt. However, the retailer is still struggling on the sales side. Net sales were down 1.6%

Inventory Management 326

Inventory Management Shipping Management Marketing 326

Independent Retailer

OCTOBER 31, 2022

The 2022 holiday season is just around the corner, and with it comes a plethora of shipping challenges. Here are some shipping forecasts for retailers to be aware of so you can be fully prepared this holiday season: Increased Volume of Shipments. Delays in Shipping. by Chelsea Lamb.

Shipping 98

Shipping Fulfillment Planning Management 98

Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. For each website, we investigated their online shipping policies (examples here and here ) and went through the buying process to view shipping options available at checkout. How to Get Ready for Peak Shipping.

Shipping 327

Shipping Fulfillment Checkout Management 327

Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

Shipping 264

Shipping Returns Customer Experience Management 264

Retail TouchPoints

FEBRUARY 8, 2024

FBM leverages Misfit Market’s national scale, five state-of-the-art temperature-controlled facilities, warehouse management system (WMS), internal delivery network and relationships with legacy 3PLs. Misfits Market purchased Imperfect Foods in September 2022.

Fulfillment 277

Fulfillment Marketing Shipping Consumer 277

Retail TouchPoints

JANUARY 27, 2022

The solution is expected to launch in the second half of 2022. The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

Drop-Shipping 264

Drop-Shipping Fulfillment Shipping Returns 264

Retail TouchPoints

JANUARY 9, 2023

Inventory and last mile management can be a challenge for any retailer, but they’re particularly complex when you’re a small company whose flagship product is a 37-lb. We had to ship out over 100,000 units, so it was kind of an unprecedented project in the industry just in the amount of the volume.

Fulfillment 58

Fulfillment Shipping Management Location 58

Inside Retail

FEBRUARY 6, 2022

For most small to medium enterprises starting out in e-commerce, shipping solutions tend to be stumbled upon and developed gradually as the business grows. The third piece of the puzzle is transparency, which corresponds to the way a business communicates shipping status to customers throughout the whole process.

Shipping 130

Shipping Checkout Customer Retention Fulfillment 130

Retail TouchPoints

JUNE 28, 2023

Having adequate inventory to ship is job one for any ecommerce business. Something as simple as rearranging the placement of packing or shipping stations to keep all warehouse processes functioning with absolute efficiency can resolve operational bottlenecks. Shipping takes on added importance during the holiday rush.

Fulfillment 275

Fulfillment Shipping Inventory Management Planning 275

Retail TouchPoints

OCTOBER 4, 2022

Day’s responsibilities will include managing Starboard’s merchandising strategy worldwide. In April 2022, Starboard joined LVMH Moët Hennessy Louis Vuitton and Celebrity Cruises to launch a luxury shopping experience aboard the Celebrity Beyond. Day will report to Lisa Bauer, President and CEO of Starboard.

Promotions 317

Promotions Boutique Shipping Shopping 317

Retail TouchPoints

DECEMBER 9, 2021

Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport. There are, however, three things brands can do now to soften the bullwhip effect at various stages, setting themselves up for a less disruptive 2022.

Fulfillment 305

Fulfillment Shipping Consumer Management 305

Retail TouchPoints

JUNE 13, 2022

has fortified its omnichannel functionalities with same-day BOPIS, ship-from-store and pre-order offerings, deploying a new order management system (OMS) from HotWax Commerce. Steve Madden, Ltd. Steve Madden, which offers fashion footwear, accessories and apparel for men, women and children, operates 120 stores in the U.S.

Accessories 238

Accessories Apparel Shipping Customer Experience 238

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

Fulfillment 278

Fulfillment Shipping Supply Chain Management Consumer 278

Retail TouchPoints

AUGUST 7, 2023

The service, which debuted in November 2022, now provides message-based consultations in 34 states and video visits nationwide. Customers can use Amazon Pharmacy and get their prescription with free shipping or choose another pharmacy. “As And, they can see the cost before they start the visit.”

Shipping 245

Shipping Management Location Planning 245

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. Simplifying warehousing with automation and inventory serialization to optimize merchandise management prevents misplacement or loss.

Planning 246

Planning Drop-Shipping Supply Chain Management Returns 246

Retail Focus

MARCH 25, 2025

Retailers face mounting expenses throughout supply chains, from manufacturing to shipping fees. In order to counteract the rising costs of their products, a lot of online stores use transport strategies like free shipping levels or membership programs that encourage larger, less frequent orders.

Consumer 130

Consumer Drop-Shipping Shipping Store Layout 130

Retail TouchPoints

FEBRUARY 14, 2024

Express’ ability to avoid bankruptcy hinges on whether its lenders will agree to provide more liquidity or loosen repayment options, and whether the company’s vendors will continue shipping goods without tightening payment schedules, the sources told WSJ. million in Q3 2022. In Q3 2023, which ended Oct.

Apparel 264

Apparel Shipping Brand Management Fashion 264

Inside Retail

FEBRUARY 27, 2025

In Taiwan, where Rocket Delivery launched in late 2022, Coupang has gained momentum with 23 per cent quarter-over-quarter revenue growth. The Farfetch Turnaround: From Loss to Breakeven Meanwhile, Farfetch has shown promising financial improvements under Coupang’s management. In 2024, it generated $1.7

Fashion 130

Fashion Customer Experience Shipping Marketing 130

Retail TouchPoints

MARCH 10, 2022

From now through the end of 2022, new and existing Walmart+ members will have access to six months of Spotify Premium for free. Additionally, the retailer announced that all full- and part-time U.S. associates working in its stores, distribution centers and fulfillment centers will receive a free Walmart+ membership. in a blog post.

Checkout 263

Checkout Planning Fulfillment Shipping 263

Retail TouchPoints

FEBRUARY 2, 2024

In 2022, stifling temperatures and drought shrank water levels along Europe’s Rhine River, a waterway relied on by much of the continent. Some ships had to reduce their loads by as much as 75% so they could traverse the shallow waters, which strained the supply of many materials including coal, chemicals, iron ore and other metals.

Supply Chain Management 264

Supply Chain Management Shipping Management Planning 264

Retail TouchPoints

MAY 17, 2023

The investor has stated that Dollar General lacks “adequate systems” to handle challenges caused by supply chain disruptions and shipping delays, particularly unpredictable shipments and influxes of inventory, due to its poor worker retention rate. The retailer added more than 10,000 net-new jobs in 2022. female and 55.2%

Shipping 277

Shipping Returns Customer Experience Planning 277

Retail TouchPoints

SEPTEMBER 12, 2023

in November 2022. TikTok has made it frighteningly easy to buy — it’s literally a swipe and the product is on its way to you,” said Lee Parkhurst, Senior Brand Manager at Educational Insights , the first toy brand to test out TikTok Shop. and managed by the U.S. reads the company announcement. reads the company announcement.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Inside Retail

OCTOBER 18, 2021

All trends are pointing to an acceleration of e-commerce in 2022, making right now a critical time to prepare for the challenges and opportunities ahead. We cover everything from shipping automation to attracting reviews and brand communications through emails and SMS.”.

Shipping 147

Shipping Checkout Merchant Services Customer Experience 147

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. The 2022 survey also found that a company’s environmental practices were a deciding factor for 78% of consumers.

Drop-Shipping 289

Drop-Shipping Returns Shipping Consumer 289