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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. This represents the greatest source of loss for retailers of all sizes.

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

But without the data to link the individuals involved in the ORC ring, retailers may continue to suffer tremendous loss and shrink every year. increase in ORC incidents between 2021 and 2022. Is Organized Retail Crime Getting Worse? Organized retail crime is a growing problem. retailer makes, more than $700,000 is lost due to ORC.

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Is the Retail Crime Wave a Tsunami or a Ripple?

Retail TouchPoints

Back in 2022, the message was clear — retail crime was on the rise : “There’s no two ways about it,” said Gautham Vadakkepatt, Director of the Center for Retail Transformation at the George Mason University School of Business in an interview with Retail TouchPoints. Additionally, definitions remain vague.

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These Were the Top Retail Stories of 2022

VMS

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. n 2022, inflation drove prices and interest rates higher. Starbucks workers organized at many locations in 2022. In 2022, everything reversed.

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Retail’s use of facial recognition raises red flags for consumers

Inside Retail

The more a business knows about what its customer needs, does, and expects of them, the better its services can be tailored to give them what they want. The software is used to gather evidence on repeat offenders, and is largely used to prevent theft and shrinkage. In the world of modern retail, it’s clear that customer data is king.

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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process.

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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

Metaverse mania made headlines in 2022, most notably amongst the luxury fashion houses and big global brands looking to find new DTC opportunities and build loyalty amongst Gen Z and Alpha. Marketplaces enjoyed a surge in 2022 and this trend is likely to continue. Greenwashing took centre stage in 2022. Supply Chain Resilience.