Retail TouchPoints

JUNE 16, 2022

The company will end operations in New York City and Boston after June 19, 2022 and lay off approximately 50 of its 950 global office staff members. fulfillment centers. The company has approximately nine fulfillment centers servicing its two U.S. markets and about 200 worldwide.

Planning 299

Planning Fulfillment Accounting Marketing 299

Retail TouchPoints

MARCH 23, 2022

Petco Health and Wellness Company unveiled a long-term financial framework outlining how the business will grow within the $119 billion pet goods industry for its 2022 Investor Day, held March 23. The pet retailer also reaffirmed its 2022 fiscal year guidance of net revenue ranging from $6.15 billion to $6.25

Planning 259

Planning Fulfillment Shopping Location 259

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 282

Merchant Services Payment Services Promotions Location 282

Retail TouchPoints

FEBRUARY 2, 2024

net sales decline in Q4 2023, Tractor Supply still plans to open up to 95 brick-and-mortar stores in 2024, as well as complete its 10th distribution center. The retailer plans to open approximately 80 Tractor Supply stores and 10 to 15 stores under its small-box pet supply banner, Petsense by Tractor Supply.

Planning 261

Planning Location Store Operations Fulfillment 261

Retail TouchPoints

MARCH 24, 2023

some time in 2023, but executives didn’t provide a more specific time frame or the markets it’s planning to enter. “We billion in Q4 2022, which ended Jan. total addressable market that is over $130 billion , which has grown consistently through the ups and downs of economic cycles,” he noted. 29, 2023, a 13.4%

Planning 284

Planning Marketing Management Fulfillment 284

Retail TouchPoints

JANUARY 19, 2023

Starbucks and DoorDash have expanded their delivery partnership to Northern California, Texas, Georgia, Florida and other select markets, with plans for availability in all 50 states by March 2023. as well as market expansions in Seattle, Portland and New York City in 2022.

Planning 301

Planning Location Marketing Customer Experience 301

Inside Retail

FEBRUARY 17, 2022

After gaining valuable insights last year, 2022 will mark the year when virtually every major grocer finalises their e-grocery strategy. As the e-grocery industry matures, there is growing pressure to reduce order fulfilment times, which are increasingly demanded by customers, as they become more familiar with online grocery shopping.

Fulfillment 130

Fulfillment Grocer Supermarket Shopping 130

Mass Relators

JUNE 2, 2022

Walmart said it plans to build four next-generation fulfillment centers that, combined with its existing facilities, will let it offer 95% of the U.S. will use a combination of people, robotics and machine learning to make the fulfillment of online orders faster and more efficient, the company said. BENTONVILLE, Ark.

Fulfillment 52

Fulfillment Planning Shipping Location 52

Retail TouchPoints

MARCH 14, 2024

The Home Depot plans to open four new distribution centers designed specifically for the needs of its professional customers in the first half of 2024. The retailer already has opened similar pro-focused hubs across the country and expects to have 17 top pro markets equipped with new capabilities by the end of this year.

Fulfillment 261

Fulfillment Management Marketing Location 261

Mass Relators

JUNE 20, 2022

Wal­mart says it plans to build four next-generation fulfillment centers that, combined with its existing facilities, will let it offer 95% of the U.S. will use a combination of people, robotics and machine learning to make the fulfillment of online orders faster and more efficient, the company says. BENTONVILLE, Ark.

Fulfillment 52

Fulfillment Planning Shipping Management 52

Retail TouchPoints

FEBRUARY 21, 2022

Virtually every aspect of the enterprise, from product development and analytics to operations and marketing, will need to evolve in parallel with the modern market; retailers need to rethink their cross-functional operations to thrive as they progress into the future. Expediting delivery with last-mile capabilities.

Consumer 306

Consumer Merchant Services Grocer Apparel 306

Retail TouchPoints

MARCH 31, 2023

Wish has been in the midst of a massive turnaround effort for more than a year now, and in summer 2022, the app reintroduced itself to consumers with a rebrand and major marketing blitz. And this is just the first of in a series of shopping events Wish has planned for 2023.

Planning 338

Planning Consumer Shipping Shopping 338

Retail TouchPoints

APRIL 21, 2023

The demand for robotics and automation across retail logistics is pushed further by the ever-growing global fashion and ecommerce market value. As the data states, by the end of September 2022, the largest increases in job openings were in transportation, warehousing, and utilities (+111,000). The latest labor data from the U.S. ,

Marketing 276

Marketing Fulfillment Fashion Shipping 276

Retail TouchPoints

NOVEMBER 9, 2021

The retailer already has phased in the $15 per hour minimum wage across several markets and plans to hit this target nationally for both new and current associates by May 2022.

Planning 299

Planning Marketing Store Operations ATS 299

Retail TouchPoints

FEBRUARY 9, 2022

with plans to add approximately 150 new stores to a fleet that already includes 2,100 locations in 37 states. Aldi also plans to increase its number of locations offering curbside pickup from 1,200 to 1,500 by the end of 2022. Discount supermarket chain Aldi is continuing its aggressive expansion across the U.S., by store count.

Planning 325

Planning Grocer Supermarket Location 325

Retail TouchPoints

MARCH 9, 2022

With the potential for new COVID variants, record levels of inflation and evolving consumer preferences, 2022 retail design will change more in the next year than it has in the past decade. Brands will continue to need the physical presence as a direct, in-person connection to customers and to remain in the foreground of their market.

Fulfillment 262

Fulfillment Jewelry Location Consumer 262

Retail TouchPoints

MAY 13, 2022

Instacart has moved closer to a planned IPO after confidentially submitting a draft registration statement with the SEC on May 11, 2022, although specific details were not revealed. Instacart, in a statement to CNN Business , said that the reduction was due to new market conditions. “[We

Fulfillment 305

Fulfillment Supermarket Marketing Planning 305

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 253

Planning Location Checkout Marketing 253

Retail TouchPoints

JULY 6, 2023

Yoga, running and training apparel and accessories will be sold in 12 countries via the Zalando Partner Program, with orders fulfilled by Zalando Shipment Solutions. Last month , Lululemon announced an international expansion strategy that included plans to open 50 net new stores this year, 30 to 35 of which will be international locations.

Fashion 276

Fashion Fulfillment Accessories Apparel 276

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

MAY 3, 2023

Children’s specialty retailer Carter’s plans to open more than 50 new stores across the U.S. million in Q1 2022. We believe our multi-brand, multi-channel business model and leading market position in essential core products will enable Carter’s to benefit from the market recovery in the years ahead,” said Casey.

Planning 262

Planning Specialty Retailers Apparel Accounting 262

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Lowe’s kicked off the transition to the market delivery model in 2021 in its Florida and Ohio Valley regions.

Fulfillment 295

Fulfillment Markdowns Store Operations Customer Experience 295

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

Fulfillment 276

Fulfillment Social Commerce Customer Retention Consumer 276

Retail TouchPoints

MAY 10, 2022

Ingka Group , which operates 392 IKEA stores across 32 markets, will invest more than €3 billion ( $3.16 Expansion plans include the first IKEA stores in Stockholm and Toronto, which were specially designed to operate in busy downtown locations. billion ) into opening new locations and revamping existing stores by the end of 2023.

Planning 284

Planning Location Shipping Management 284

Retail TouchPoints

MARCH 28, 2024

stores and distribution centers, comprehensive product offering, and extensive pro brands, provides the residential pro customer with more fulfillment and service options than ever before.” ” The Home Depot has been hyper-focused on the pro market as a growth lever for several years now. .”

Fulfillment 261

Fulfillment Marketing Planning Management 261

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. The brand also opened a pop-up shop from Dec.

Shipping 306

Shipping Fulfillment Checkout Fashion 306

Retail TouchPoints

JANUARY 25, 2022

As we navigate an interesting year of retail revival, now is the perfect time to make some small shifts and shrewd strides forward into 2022. Let’s dive into some small ideas that can help tackle big goals: 1) Think Big: Increase customer engagement with more interactive marketing. 5) Thing Big: Improve order fulfillment.

Management 264

Management Marketing Customer Experience Inventory Management 264

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. In fact, last peak season, at least 10% of orders were returned each week from November 2022 to mid-January 2023, per Salesforce data, as U.S.

Fulfillment 307

Fulfillment Returns Shipping Promotions 307

Retail TouchPoints

MAY 16, 2022

Target was a model of agility during the pandemic, quickly expanding BOPIS and curbside pickup operations, and leveraging its store network for online fulfillment. Gomez reported that the retailer will have quadrupled the number of Black-owned brands it sells by the end of 2022.

Promotions 271

Promotions Advertising Fulfillment Shopping 271

Retail TouchPoints

NOVEMBER 30, 2022

The changes follow news that recently appointed Foot Locker President and CEO Mary Dillon would halt a planned expansion into Japan as the company changes course to grow ecommerce and adjust its global operations. 1, 2022, include: Frank Bracken has been appointed EVP and Chief Commercial Officer.

Promotions 275

Promotions Fulfillment Planning Marketing 275

Retail TouchPoints

MARCH 21, 2023

Amazon’s average cut of each sale surpassed 50% in 2022, according to a study by Marketplace Pulse , which also found that sellers have been paying Amazon more per transaction every year for the past six years. More than half ( 52% ) of sellers said they plan expand to additional platforms in 2023, up from 30% in 2022.

Fulfillment 290

Fulfillment Advertising Marketing Consumer 290

Retail TouchPoints

JUNE 21, 2023

2023 Prime Day Sales Expected to Top Previous Years Rising inflation last year had a less-than-expected impact on Prime Day 2022 — sales rose 8.5% Prime Day 2023 is widely expected to make sales gains on 2022, and indeed, research from RetailMeNot indicates that the event has overtaken Labor Day as the primary summer retail sale for U.S.

Planning 264

Planning Apparel Fulfillment Consumer 264

Rangeme

AUGUST 1, 2022

Fulfillment is a broad term that encompasses every aspect of storing, packing, and shipping your goods. Choosing the right 3PL will give you more time to grow your brand and work on product development, rather than miscellaneous fulfillment tasks. What are the benefits of outsourcing your fulfillment? Where are you growing?

Fulfillment 52

Fulfillment Shipping Wholesale Planning 52

365 Retail

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

Fulfillment 90

Fulfillment Clienteling Location Consumer 90

Retail TouchPoints

JUNE 25, 2021

The pledge includes plans to increase all forms of spending across the entire company, from sourcing to supply chain to marketing. Additionally, the retailer will host a media summit for BIPOC and diverse businesses in partnership with Starcom, part of Publicis Media, by spring 2022.

Marketing 166

Marketing Fulfillment Advertising Planning 166

Retail TouchPoints

MARCH 21, 2022

Google’s management solution appears to be aimed at the small- to mid-sized retailer market, an already hotly contested territory being fought over by Shopify, with its Shopify Fulfillment Network offering two-day delivery and promising smooth returns, and Amazon with its FBA (Fulfillment by Amazon) services for its marketplace sellers.

Fulfillment 237

Fulfillment Planning Returns Management 237

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 297

Fulfillment Drop-Shipping Supply Chain Management Grocer 297