Retail TouchPoints

OCTOBER 31, 2023

To keep employee engagement and performance at their peak, retailers should ensure that management is always present on the sales floor, according to Michael Brown, Partner and Americas Retail Leader at Kearney in an interview with Retail TouchPoints. Put managers front and center.

Employee Engagement 279

Employee Engagement Store Operations Consumer Management 279

Inside Retail

AUGUST 14, 2023

Too often CX is viewed in a vacuum, created by the marketing and customer teams to reflect the unique ways your brand delivers. In 2022, Cisco was recognised as the third World’s Best Workplace 2022, according to Great Place to Work. How are your engagement scores? Translation to those at the coalface can be lacking.

Customer Experience 130

Customer Experience Employee Engagement Marketing Management 130

Inside Retail

JANUARY 12, 2023

As reported by Inside Retail , micro-market start-up Morsl has raised $5 million in a series-A capital round, which will be used to accelerate growth and development. Designed to look like cafes, the brand’s self-service kiosks enable employees to quickly purchase healthy food and drinks at any time.

ATS 130

ATS Employee Engagement Kiosk Planning 130

Inside Retail

APRIL 26, 2024

Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. In late 2022, Appliances Online introduced ‘efficient’ product rows on its website, another industry-first. You can download it here.

Employee Engagement 147

Employee Engagement Shipping Shopping Marketing 147

Inside Retail

NOVEMBER 14, 2022

After all the events that have reshaped our employment landscape, the conundrum of the employment market continues. 2022 recruitment . 2022 recruitment . For many, recruitment in 2022 was a shock to the system. But the outlook is not entirely grim. The strong bounce back after the pandemic seemed full of promise.

Employee Engagement 130

Employee Engagement Management ATS Consumer 130

Inside Retail

JUNE 15, 2023

In 2022, the pandemic gave way to the Great Resignation as the leading workforce trend. This is costing companies money — and lots of it Gallup goes on to tell us that managers hold the key for up to 70 per cent of employee engagement. It’s easy to re-engage them. Would you let it persist? The good news?

Management 130

Management Employee Engagement ATS Marketing 130

Inside Retail

FEBRUARY 12, 2022

With the tight labour market, more employees have increased workloads and extended hours. Financial stress has a direct impact on employee engagement, causing lower productivity and higher absenteeism. Long working hours, overtime pay, and burnout.

Employee Engagement 130

Employee Engagement Consumer Shopping Marketing 130

Inside Retail

NOVEMBER 13, 2023

Post-pandemic, with the labour market shifts and the great resignation, we know well the value of employees who stay. Is it great for employees? Pain points and trust Your employees are combatting stratospheric costs of living. per cent in 2022, and the International Monetary Fund (IMF) forecasts 6.6

Promotions 130

Promotions Employee Engagement Returns Marketing 130

Hyken

MARCH 27, 2023

3 Digital Marketing Strategies That Can Improve Customer Retention by John Hall (Forbes) What happens if you gain 10 new customers but lose 20 from your existing client base? The net result clearly isn’t positive, and if the trend continues, your company’s market share will shrink. The author, John Hall, is a content marketing expert.

Customer Retention 19

Customer Retention Customer Experience Consumer Marketing 19

Inside Retail

JULY 12, 2022

The pandemic has clearly exacerbated the need for employee engagement and a sense of community. Two key aspects underpin how interviewees viewed the long-term change pathway for employees: health and safety of employees, and staff resilience and retention. As the famous saying goes, failing to plan is failing to plan.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

Mass Relators

JANUARY 16, 2023

The FMI Foundation has announced the recipients of its 2022 Gold Plate Awards. Sarasin said that “the recipients of the 2022 Gold Plate Awards represent a collective industry effort to help families stay strong with family meals. ARLINGTON, Va. —

Employee Engagement 52

Employee Engagement Promotions Marketing 52

Theatro

MAY 4, 2022

Two small team retailers hold onto large shares of the retail market for the second year in a row. Pharmacies, CVS, and Walgreens which collectively share 9.47% of the retail market, landed in the top 10 alongside retail giants, Walmart (12.67%), Amazon (10.4%), and Costco (4.65%), respectively.

Employee Engagement 73

Employee Engagement Specialty Retailers Retail Marketing Marketing 73

I Vend

DECEMBER 13, 2022

Promotions are an essential part of any retailer’s marketing toolkit, and never more so than during the holiday season. In 2022, offers and discounts are more important than ever, as shoppers balance the desire to give gifts with the squeeze on their budgets from cost of living increases. Increase employee engagement by 20-30%.

Promotions 97

Promotions Employee Engagement Returns Checkout 97

Mass Relators

DECEMBER 15, 2022

The FMI Foundation has announced the recipients of its 2022 Gold Plate Awards. The recipients of the 2022 Gold Plate Awards represent a collective industry effort to help families stay strong with family meals,” said Sarasin. Martin’s Super Markets, Inc. Rouses Markets. Weis Markets, Inc. Rouses Markets.

Employee Engagement 52

Employee Engagement Promotions Marketing 52

Mass Relators

OCTOBER 14, 2023

Langley joined Edgewell in 2022 to lead legal matters including overseeing litigation and disputes, intellectual property, contracting, compliance program, and providing legal counsel relating to all regulatory, sales and marketing. Hill will remain at Edgewell to transition his responsibilities to Langley through the end of 2023.

Employee Engagement 52

Employee Engagement Planning Management Marketing 52

Hyken

MARCH 11, 2022

While some experts expect “The Great Resignation” will slow down in 2022, there’s no doubt that companies will still be competing for talent in the coming months. The power has shifted from employer to employee. Inspire, Engage, and Focus on the HEART of Your Organization. The post Guest Post: Short-Staffed?

Employee Engagement 84

Employee Engagement Management Marketing ATS 84

Mass Relators

JUNE 20, 2022

Huffman has been responsible for creating key HR programs focused on employee engagement, performance management and leadership development. The post Dollar General recasts management via promotions, hirings appeared first on MMR: Mass Market Retailers. Charlotte Hutchins has been promoted to vice president of human resources.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Mass Relators

MARCH 31, 2024

She has held roles of increasing responsibility, most recently as vice president, human resources for DG’s retail organization since 2021 and was named to the Mass Market Retailers Most Influential Women list in 2023. She was named to the Mass Market Retailers Most Influential Women lists in 2022 and 2024.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Retail Focus

OCTOBER 21, 2022

Yet, despite these considerable resources, the study found that: 93% of retail decision-makers say there is “vast” or “significant” room for improvement in projects that focused on bringing new digital products and/or services to market. The survey was conducted by research firm Vanson Bourne on behalf of Elsewhen in Q3 2022.

Employee Engagement 239

Employee Engagement Customer Experience Marketing ATS 239

365 Retail

OCTOBER 21, 2022

Yet, despite these considerable resources, the study found that: 93% of retail decision-makers say there is “vast” or “significant” room for improvement in projects that focused on bringing new digital products and/or services to market. The survey was conducted by research firm Vanson Bourne on behalf of Elsewhen in Q3 2022.

Employee Engagement 96

Employee Engagement Customer Experience Marketing ATS 96