Inside Retail

AUGUST 14, 2023

Investing in a comprehensive, self-led learning and development program empowers employees to drive their own career development and learn in ways that will benefit the organisation and their customers while playing to their own strengths and desired career goals. How are your engagement scores?

Customer Experience 130

Customer Experience Employee Engagement Marketing Management 130

Inside Retail

DECEMBER 19, 2021

Resilience is overtaking productivity as the most important metric for measuring success in 2022. In essential sectors such as childcare, recent skills shortages make balancing compliance with the needs of employees increasingly difficult. To avoid the productivity pitfall, managers need to be planning for resilience.

Employee Engagement 130

Employee Engagement Planning Management Accounting 130

Retail TouchPoints

DECEMBER 20, 2023

The Evolution of Retail Media Episode title: “Bringing Retail Media into Stores” Guest: Arsen Avakian, Founder, Cooler Screens About the Episode: As the founder and CEO of Argo Tea, Arsen Avakian faced challenges managing an expansive list of retail partners and all their distinct marketing and advertising offerings.

Advertising 264

Advertising Store Operations Merchant Services Wholesale 264

Inside Retail

JANUARY 12, 2023

Since the launch of Morsl’s micro markets, our service offering has extended to coffee, pantry, breakroom procurement and employee engagement events. KB: Morsl has experienced strong growth year on year, with a 342 per cent increase for the financial year ended 30 June 2022, compared to the previous year.

ATS 130

ATS Employee Engagement Kiosk Planning 130

Inside Retail

NOVEMBER 14, 2022

2022 recruitment . For many, recruitment in 2022 was a shock to the system. As a managing director of a recruitment firm, this is my outlook for hiring in 2023. However, with inflation rates in 2022 causing real wages to shrink by as much as 3 per cent, we can expect continuing resignations in pursuit of higher salaries.

Employee Engagement 130

Employee Engagement Management ATS Consumer 130

Inside Retail

APRIL 26, 2024

We recycle more whitegoods than any other retailer in Australia and since 2022 we have expanded our program to include mattress and product packaging recycling,” he said. In late 2022, Appliances Online introduced ‘efficient’ product rows on its website, another industry-first. Appliances Online has now served over 2.5

Employee Engagement 147

Employee Engagement Shipping Shopping Marketing 147

365 Retail

MAY 26, 2022

More than eight out of 10 (83%) said they have experienced a decline in their mental health in the last year, with retail workers aged between aged 16 and 29, those working in distribution and warehouses, and employees of larger retailers found to be struggling the most.

Planning 105

Planning Employee Engagement Finance Supermarket 105

Inside Retail

JANUARY 12, 2023

One study found employees perceive they are more creative two weeks after returning from vacation. A December 2022 survey of 100 working adults on LinkedIn showed 60 per cent felt they had worked too much in 2022, while another study showed 46 per cent of Australian employees feel burned out. Photo by RF._.studio/Pexels

Returns 130

Returns Employee Engagement Management ATS 130

Inside Retail

MAY 3, 2022

The year 2022 is well under way, and the reality of Covid-19’s long tail has dawned. Employees and bosses alike are well and truly over the pandemic, with uncertainty and workplace challenges continuing. Consequently, making an effort to keep employees engaged and rebuild relationships is crucial.

Employee Engagement 130

Employee Engagement ATS Planning Management 130

365 Retail

AUGUST 18, 2022

But nearly as many (87%) say feeling valued and supported by management and trusted organisation leadership (85%) are crucial to engender loyalty and employee engagement, reveals exclusive research from YOOBIC , the digital workplace leader, in its 2022 State of the Frontline Employee Experience survey of over 1,400 retail and hospitality employees.

Planning 69

Planning Employee Engagement Management 69

Mass Relators

JUNE 20, 2022

With more than 18 years of experience in strategic global sourcing, product development, manufacturing and international operations management, Li plays a significant role in DG’s nonconsumable initiative, health care and other product sourcing initiatives, the company said.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Hyken

AUGUST 19, 2022

This week we feature an article by Cassidy McDonnell, Creative Solutions Manager at Balto Software , a company that helps agents live on the call to analyze what’s working and scale best practices in real-time. She shares how organizations can improve employee engagement and customer satisfaction.

Customer Experience 73

Customer Experience Employee Engagement Management Fulfillment 73

Inside Retail

JULY 12, 2022

The Customer Experience and Insight (CXI) research group faced this challenge recently when planning for our upcoming Strategic Planning and Management in Retailing (SPMR) executive education program. For most, if not all businesses, staffing operations required significant change and reorganisation to manage the pandemic’s immediate impact.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

I Vend

DECEMBER 13, 2022

In 2022, offers and discounts are more important than ever, as shoppers balance the desire to give gifts with the squeeze on their budgets from cost of living increases. Increase employee engagement by 20-30%. Step 2 – Building A promotions engine is where the retailer sets up and manages promotions.

Promotions 97

Promotions Employee Engagement Returns Checkout 97

Inside Retail

JUNE 2, 2022

The year 2022 is well under way, and the reality of Covid-19’s long tail has dawned. Employees and bosses alike are well and truly over the pandemic, with uncertainty and workplace challenges continuing. Consequently, making an effort to keep employees engaged and rebuild relationships is crucial.

Employee Engagement 130

Employee Engagement ATS Planning Management 130

Inside Retail

APRIL 11, 2022

The year 2022 is well under way, and the reality of Covid-19’s long tail has dawned. Employees and bosses alike are well and truly over the pandemic, with uncertainty and workplace challenges continuing. Consequently, making an effort to keep employees engaged and rebuild relationships is crucial.

Employee Engagement 130

Employee Engagement ATS Planning Management 130

Theatro

OCTOBER 6, 2022

The quality of a customer’s experience is directly related to the level of employee engagement. With historically high turnover rates continuing into 2022, retail employees are stretched way too thin. This is clearly a perfect storm directly impacting employee engagement and customer experience across all retailers.

Employee Engagement 52

Employee Engagement Customer Experience Checkout Management 52

Inside Retail

JANUARY 28, 2024

million workers quit their jobs, followed by 50 million in 2022, before the trend gradually slowed down to 30.5 Like many other facets of the retail industry to have been disrupted by the Covid-19 pandemic, employment rates – especially within the service industry, from servers to sales associates – were knocked completely off course.

Payment Services 130

Payment Services Planning Finance Apparel 130

Mass Relators

OCTOBER 14, 2023

Langley joined Edgewell in 2022 to lead legal matters including overseeing litigation and disputes, intellectual property, contracting, compliance program, and providing legal counsel relating to all regulatory, sales and marketing. Little thanked Hill “for his countless significant contributions to the company over the past 25 years.

Employee Engagement 52

Employee Engagement Planning Management Marketing 52

Hyken

MARCH 11, 2022

While some experts expect “The Great Resignation” will slow down in 2022, there’s no doubt that companies will still be competing for talent in the coming months. The power has shifted from employer to employee. It’s also essential to realign expectations, so workloads are more manageable.

Employee Engagement 84

Employee Engagement Management Marketing ATS 84

Theatro

AUGUST 15, 2022

Jen worked at a large Southern retailer for over three years: longer than anyone except the department manager. While providing a high-quality customer experience has always been a challenge for retailers, doing it has arguably become even more difficult in 2022. In March 2022, there were more than 11.5

Management 52

Management Checkout Planning Employee Engagement 52

Mass Relators

MARCH 31, 2024

In this role, Connolly will assist with all aspects of securities disclosure and compliance, as well as NYSE listing compliance, corporate governance, management of DG’s Board and its committees. She was named to the Mass Market Retailers Most Influential Women lists in 2022 and 2024.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Hyken

MAY 4, 2023

In a 2022 survey , it was found that 58% of consumers are willing to pay more for a better customer experience. Clear roles and responsibilities also aid in resource management, allowing for the allocation of tasks based on team members’ strengths and capabilities. Try it out in a live demo below.

Customer Experience 52

Customer Experience Customer Retention Promotions Employee Engagement 52

Clover - Retail

MARCH 29, 2024

According to the 2022 Job Seeker Nation Report , one-third of new employees quit their position in the first three months. Assign mentors or buddies to support new employees. Pair new employees with more experienced employees. In a high-turnover industry like retail, the risk can be even higher.

Planning 40

Planning Employee Engagement Inventory Management Point of Sale 40

Inside Retail

JULY 3, 2024

Employee engagement is the holy grail that almost all employers are searching for in order to have a more productive workforce, deliver meaningful outcomes, create a happier workplace and, as a result, deliver a better bottom line. Sadly, the statistics aren’t great. trillion or 9 per cent of the global GDP.

Employee Engagement 130

Employee Engagement Accounting Management Shipping 130

Small Biz Trends

JULY 2, 2022

Building a successful small business team comes with many challenges – especially in 2022. It also requires getting the most out of your current employees. Understand Your Employee Engagement Numbers. Engaged employees tend to get more done and care more about doing their jobs effectively.

Employee Engagement 105

Employee Engagement Consumer Management 105

Cisco Retail

MAY 17, 2022

Every one of our employees will conduct hybrid work no matter where they work. By providing secure access and collaboration from anywhere, anytime, we are maximizing employees’ engagement, empowerment, and well-being – wherever they work. Explore the full Cisco Global Hybrid Work Study 2022. It’s what you do.

Employee Engagement 144

Employee Engagement Location Management Returns 144

Retail Focus

OCTOBER 21, 2022

The study – which also canvassed decision-makers in FMCG and financial services, among others – reveals a series of endemic management, tech and operational issues in digital transformation that extended across all markets. The survey was conducted by research firm Vanson Bourne on behalf of Elsewhen in Q3 2022. Study background.

Employee Engagement 239

Employee Engagement Customer Experience Marketing ATS 239

365 Retail

OCTOBER 21, 2022

The study – which also canvassed decision-makers in FMCG and financial services, among others – reveals a series of endemic management, tech and operational issues in digital transformation that extended across all markets. The survey was conducted by research firm Vanson Bourne on behalf of Elsewhen in Q3 2022. Study background.

Employee Engagement 96

Employee Engagement Customer Experience Marketing ATS 96