Retail TouchPoints

JULY 6, 2022

Although social commerce sales in the U.S. These creators, whether nano-, micro- or macro-influencers, have cultivated communities who eagerly consume their content and hang onto every product recommendation they make. Embed social “moments” into the owned ecommerce experience .

Social Commerce 252

Social Commerce Jewelry Grocer Accessories 252

Retail TouchPoints

JANUARY 14, 2022

As consumers grew concerned around the emerging Omicron variant and wanted to order past shipping cutoff dates, retailers who were able to sell an item online and fulfill the order via curbside or in-store pickup captured a larger percentage of these late-season sales.”. BNPL and Social Commerce Were Holiday Standouts.

Social Commerce 268

Social Commerce Fulfillment Drop-Shipping Payment Services 268

Retail TouchPoints

JULY 28, 2021

Longer term, we see opportunities for Klarna’s 90 million global consumers to share their shopping expertise as part of a social shopping ecosystem that defies physical and online boundaries, aligned to Klarna’s mission to ensure people can shop, bank and pay in ways that suit them and their lives today.”.

Social Commerce 264

Social Commerce Payment Services Comparison Shopping Shopping 264

Independent Retailer

MARCH 29, 2022

The impact and growth of social media brands play a huge part in what we see on our newsfeeds — and with that, social commerce has flourished. Social apps that already allow for commerce include Instagram , Facebook , and Pinterest , but TikTok and Twitter are also experimenting with shopping features.

Social Commerce 82

Social Commerce Merchant Services Inventory Management Wholesale 82

Inside Retail

DECEMBER 14, 2022

When it comes to social commerce or ‘shopper-tainment’, the valuations of this burgeoning space can fluctuate wildly. One report claimed that social experiences will directly influence US$42 billion of e-commerce sales in Southeast Asia by the end of 2022. The rise of TikTok Shop in 2022 has been phenomenal.

Social Commerce 130

Social Commerce Marketing Checkout Wholesale 130

Inside Retail

JANUARY 16, 2022

During periods of lockdown, social media emerged as a key form of communication, opening an opportunity for retailers to accelerate the development of social commerce in the APAC region. China continues to lead the world in social commerce. This growth was largely driven by Covid-19.

Social Commerce 130

Social Commerce Beauty and Health Payment Services Accounting 130

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. 2022 certainly isn’t turning out how anyone thought it would. 2022 certainly isn’t turning out how anyone thought it would. Prediction #1: Content will Become Central to Commerce. Verdict: Spot on.

Social Commerce 293

Social Commerce Inventory Management Fulfillment Shipping 293

Independent Retailer

FEBRUARY 15, 2022

trillion in 2022. Social commerce is a subset of ecommerce, and harnesses the purchasing power of young customers on innovative new retail platforms. In 2021, social commerce sales increased by over 35 percent, totaling a spend of over $36 billion, still only 10 percent of what the Chinese market will spend. .

Social Commerce 83

Social Commerce Payment Services Marketing Fulfillment 83

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. E-sellers will leverage social channels more than ever.

Social Commerce 261

Social Commerce Beauty and Health Advertising Merchant Services 261

Retail Assist

MARCH 1, 2023

Social commerce has revolutionised the way retailers interact with their customers. Creating direct connections, building relationships, increasing engagement, and ultimately facilitating sales, social media is the place that many consumers are choosing to place their transactions. Here’s why.

Social Commerce 52

Social Commerce Shopping Advertising Consumer 52

Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. That’s been essential to keeping the economy and our industry moving forward — and now that consumers know what we’re capable of, they expect it.”. 16-18 at New York City’s Javits Center.

Returns 241

Returns Social Commerce Consumer Shipping 241

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022. Following are recaps of some of the most pertinent presentations.

Merchant Services 226

Merchant Services Payment Services Promotions Location 226

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. RECOMMENDED LISTENING: Riding the Social Commerce Wave. The new DTC model is the Community Economy plus Content-Driven Commerce,” Hamilton said.

Social Commerce 191

Social Commerce Consumer Marketing Advertising 191

Retail TouchPoints

FEBRUARY 9, 2022

From ordering groceries to meeting new people, the convenience and speed with which we can do almost anything is extraordinary — and it isn’t something consumers are going to give up. Consumers now want the best of both worlds, and this collective desire has led to an inevitable blurring of the lines between physical and digital retail.

Consumer 291

Consumer Customer Experience Returns Shopping 291

Retail TouchPoints

JANUARY 12, 2023

New to this year’s event is the Consumer Product Showcase , offering SMB brands the opportunity to show off innovative customer-facing products. Retail media networks on the rise: “Throughout 2022, it seemed as though a new retail media network launched every day,” Reda wrote. Taking place January 15-16 from 10 a.m.

Consumer 247

Consumer Beauty and Health Returns Location 247

Retail TouchPoints

APRIL 4, 2022

Nearly 10,000 attendees crowded into the Mandalay Bay Hotel in Las Vegas for Shoptalk 2022, held March 27-30, to walk the exhibit hall floor and hear from more than 280 speakers. However, if you know the category, the consumer and what matters, you can build a whole system that’s intelligent. Finding Personalization’s Sweet Spots.

Social Commerce 220

Social Commerce Consumer Marketing ATS 220

Retail TouchPoints

APRIL 21, 2022

Retail industry professionals know how vital it is for them to stay abreast of the latest consumer and societal trends. Social Commerce Strategies Consumers are embracing shopping as a social activity, whether it literally occurs on a social platform or reflects their membership in a community of like-minded individuals.

Retail Trends 247

Retail Trends Social Commerce ATS Consumer 247

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. The answer is deceptively simple.

Consumer 200

Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Merchant Services 243

Merchant Services Social Commerce Checkout Payment Services 243

Inside Retail

MARCH 20, 2024

In an era marked by economic flux and shifting consumer preferences, the global retail landscape stands at a pivotal juncture, ripe with both challenges and opportunities. trillion in 2022 and grew at a CAGR of 8 per cent from 2017 to 2022. Estimates suggest China’s social commerce market enjoyed a 40.25

Retail Marketing 130

Retail Marketing Marketing Social Commerce Consumer 130

Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

Merchant Services 230

Merchant Services Payment Services Social Commerce Returns 230

Retail TouchPoints

OCTOBER 12, 2023

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to reconcile their reservations. According to Morning Consult, 52% of consumers are convinced that AI is here to stay. So what’s at play here and where might we go next?

Social Commerce 239

Social Commerce Consumer Shopping Marketing 239

Inside Retail

JANUARY 2, 2023

While we’re expecting this year to see an acceleration of many trends that took off in the pandemic years, the consumerisation of B2B e-commerce is the sleeper of the 2023 season. Social commerce and live shopping. Social commerce is anticipated to grow three times faster than traditional e-commerce by 2025.

Shopping 264

Shopping Social Commerce Wholesale Specialty Retailers 264

365 Retail

DECEMBER 21, 2021

Now, as we move into a post-pandemic environment, what will 2022 bring for retailers? What does 2022 hold for the retail industry? In 2022, the focus for retailers will be reaching?this?omnichannel Many assume the popularity of online shopping and decline of the high-street will continue during 2022. decision making.?In

Social Commerce 104

Social Commerce Payment Services Consumer Shopping 104

Retail TouchPoints

SEPTEMBER 14, 2022

Unfortunately that ancient (1989) bit of cinematic wisdom hasn’t exactly held true in the modern field of social media, where platforms including TikTok , Facebook and Instagram are increasingly pulling back on social commerce initiatives that have failed to attract enough of the right players. is livestream shopping.

Social Commerce 239

Social Commerce Shopping Advertising Consumer 239

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. At the same time, they will build out more robust retention toolkits that represent the diverse behaviors of consumers. Prediction 1: Retailers will continue to balance customer acquisition and retention.

Fulfillment 229

Fulfillment Social Commerce Customer Retention Consumer 229

Inside Retail

DECEMBER 15, 2021

As the festive season continues and sales continue to flow in, so too do predictions for retail in 2022. Yet many retailers are still struggling to accurately show consumers how many of each product they have on their shelves, or even offer effective click-and-collect. Could we see some stores differentiate by their lack of technology?

Dead-Stock 130

Dead-Stock Consumer Social Commerce Location 130

Inside Retail

FEBRUARY 1, 2024

It’s no secret performance marketing on social media platforms isn’t what it used to be but it’s where consumers reside. Michelle Evans, global lead of retail and digital insights at Euromonitor International, said in a statement that “consumers are also seeking more power in their relationships with brands”.

Marketing 147

Marketing Social Commerce Advertising Marketing Spend 147

Retail TouchPoints

AUGUST 1, 2022

These experiences are the newest flavor of social commerce that is redefining the retail shopping experience — both online and in-person. Global social commerce sales are expected to skyrocket from $492 billion in 2021 to $1.2 Global social commerce sales are expected to skyrocket from $492 billion in 2021 to $1.2

Customer Experience 298

Customer Experience Social Commerce Advertising Shopping 298

Retail TouchPoints

JULY 25, 2022

I just find it so much easier to purchase things as a consumer, and that’s our goal — to actually make things easier for the consumer to be connected with the brand and to facilitate that transaction.”. “Now just two, three years later I get unsure if I should even purchase it if it isn’t in 3D.

Consumer 243

Consumer ATS Marketing Returns 243

Independent Retailer

FEBRUARY 3, 2022

Independent Retailer spoke with multiple experts in the industry to find the hottest technology trends in 2022 for indie retailers to keep an eye out for: Human Behavior Analytics for Physical Locations. There has been significant growth in mobile payments in recent years, with fewer consumers carrying cash.

Payment Services 76

Payment Services Social Commerce Location Consumer 76

Retail TouchPoints

JANUARY 23, 2023

A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social commerce. Bornstein joined the company through the acqui s ition of her AI-powered shopping platform The YES in June 2022. Pinterest isn’t alone in this ambition.

Social Commerce 176

Social Commerce Payment Services Marketing Shopping 176

Inside Retail

JANUARY 19, 2023

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. Indeed, some are looking for opportunities to socialise during e-commerce experiences.

Consumer 130

Consumer Shopping Outdoor Fashion 130

Retail TouchPoints

JUNE 2, 2022

Pinterest has signed a definitive agreement to acquire THE YES , an AI-powered platform that allows consumers to personalize their shopping feeds based on their brand, style and size preferences. The transaction is expected to close during the second quarter of 2022.

Shopping 236

Shopping Social Commerce Checkout Fashion 236

Retail TouchPoints

MAY 10, 2022

Three conferences with 200+ top-notch speakers, two distinct expos and a whole host of activities — from networking events to concept stores to tours of the Magnificent Mile’s retail offerings — will be packed into the three days of the 2022 Retail Innovation Conference and Expo.

Social Commerce 225

Social Commerce Consumer Marketing ATS 225

Retail TouchPoints

OCTOBER 10, 2023

Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a blockbuster Q4 full of holiday spending. eMarketer expects retail mobile commerce sales to account for 43.4% In 2024, mobile commerce sales are expected to hit $534.18 billion in 2022.

Payment Services 214

Payment Services Social Commerce Accounting Customer Experience 214