Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

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Merchant Services Social Commerce Checkout Payment Services 254

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Melissa Minkow, Director, Retail Strategy, CI&T : “Though ecommerce and mobile commerce sales will continue to grow, brick-and-mortar will still play a key role in holiday, especially when it comes to omnichannel strategy.

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Sporting Goods Consumer Checkout Shipping 251

Retail TouchPoints

MARCH 9, 2023

Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the Chief Marketing, Digital and Omni Officer of Forever 21 , but also because he has a 17-year-old daughter. In March 2022, the partnership with Bolt made headlines, although not for the reasons either partner may have hoped.

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Retail TouchPoints

MARCH 15, 2022

If you spend any time at all on social media it’s hard to escape influencers, and there’s a good reason for that — they are incredibly compelling, both to consumers and advertisers. While influencer marketing clearly isn’t going anywhere, it might soon have a new name: the “creator” appellation is increasingly taking precedence.

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Retail TouchPoints

APRIL 18, 2023

VCNs allow for secure, easier checkout for users, without merchants needing to do heavy lifting in their tech infrastructure. 1 Google-Bain Future of Retail US Consumer Survey among US respondents ages 18+ who have made a purchase in the past 6 months, Aug 2022. Oct 6-10, 2022. I’m grateful to be along for the ride.

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Merchant Services Payment Services Social Commerce Returns 246

Retail TouchPoints

OCTOBER 7, 2022

In 2016, it became the first national British newspaper to move fully online , and now it is among the first publishing outlets to employ a new technology that turns its articles into commerce vehicles. One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site.

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Merchant Services Checkout ATS Fulfillment 247

Inside Retail

JANUARY 5, 2023

Her appointment follows a seven-month search after the brand’s former CEO Patrik Frisk announced his resignation in May 2022. In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. TikTok is perhaps the best example of this.

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Inside Retail

JANUARY 5, 2023

Her appointment follows a seven-month search after the brand’s former CEO Patrik Frisk announced his resignation in May 2022. In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. TikTok is perhaps the best example of this.

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Payment Services Checkout Social Commerce Promotions 130

Retail TouchPoints

SEPTEMBER 12, 2023

Brands have been clamoring to sell on TikTok almost from the moment the platform began its meteoric rise and the #TikTokMadeMeBuyIt hashtag proved its commerce potential. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. in November 2022.

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Retail TouchPoints

AUGUST 30, 2023

The Index reveals that 33% offer help via SMS, 63% send cart abandonment reminders and 64% offer customer service assistance during checkout, including live chat, phone, email and click-to-call, which can convert an ordinary experience into a pleasant and helpful one that a customer will remember. Tip 3: Optimize navigation and search.

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Retail TouchPoints

FEBRUARY 7, 2024

In fact, 88% of marketers say interactive content helps brands differentiate themselves, while interactive content generates 52.6% Mullin was nominated as one of the Top 100 Women of the Future 2022 and is motivated by creating impactful and immersive experiences for users. more involvement than static content.

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Retail TouchPoints

DECEMBER 28, 2021

will surpass $1 trillion in 2022. If you don’t have checkout that’s really fast, if you don’t have great customer service just in case anything goes wrong and if your logistics and operations aren’t sound, then people are not going to be happy and/or they’ll just not shop with you again.

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Retail TouchPoints

AUGUST 16, 2023

Livestreaming accounted for more than 17% of all ecommerce sales in 2022 in China, but in the U.S. Why Shoppable TV Might Steal Livestreaming’s Thunder “[Livestreaming] has been massive in other parts of the world, like China and South Korea, but those are completely different markets than the U.S.

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Retail TouchPoints

JULY 20, 2022

OSF Digital’s Digital Strategy team (formerly known as FitForCommerce) developed the 2022 Omnichannel Retail Index (ORI) to establish a benchmark for current practices and, most importantly, provide a set of actions and recommendations for the future. Loyalty programs. These key investments and opportunities include: Mobile experience.

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Retail Assist

JANUARY 17, 2023

Quick commerce, social commerce, marketplaces, greenwashing of brands, a resurgence in physical retail and a rebalancing of ecommerce were key themes during the year. Marketplaces enjoyed a surge in 2022 and this trend is likely to continue. ESG (Environmental, Social & Governance). Supply Chain Resilience.

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Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Episode 297 of the Jason & Scot show was recorded on Tuesday October 4, 2022. Transcript.

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Retail Geek

APRIL 8, 2022

A weekly podcast with the latest e-commerce news and events. In episode 290 we recap all the key trends and news from the ShopTalk 2022 tradeshow. Episode 290 of the Jason & Scot show was recorded on Thursday April 8, 2022. ShopTalk held it’s first in-person show since 2019, May 27-30th in Las Vegas. Transcript.

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Inside Retail

MAY 2, 2021

Retail brands quickly realised that it was no longer business as usual after the pandemic set in, and marketing plans, execution, creative, and channels had to be re-thought wholescale. While consumers are presently dedicating 16c in every dollar to online spend, by conservative estimates, this is set to increase to 22c by 2022.

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Consumer Social Commerce Shopping Returns 200

A1 Retail

DECEMBER 1, 2021

The Christmasworld Academy lecture area will feature top speakers and valuable impulses for the trade from 28 January to 1 February 2022. The trend lectures will be held daily – from 28 to 31 January 2022 at 11.00 and on 1 February 2022 at 12.00 How can TikTok be located and used in the social media landscape?

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Retail TouchPoints

APRIL 13, 2021

During COVID-19, social networks became powerful vehicles for driving product awareness, education and, in some cases, real-time engagement and community building.; that’s why marketing teams are allocating more of their spend towards them. But how can a global retail enterprise streamline and scale its social advertising strategies?

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Retail Geek

JANUARY 12, 2024

Jason visited the Walmart Neighborhood Market in Pea Ridge, Arkansas featuring drone delivery. No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. And behind the neighborhood market is a drone center.

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Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. more than 20 21 largely because 2021.

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Retail Geek

MARCH 31, 2021

Scot: [33:37] Freckle, nothing I’ve been watching really close is the IPO Market is white hot if you haven’t been tracking that so so see Joanne’s went out a couple weeks ago so that was interesting, that one had a mediocre reception by Wall Street I would say I think it had to price down from its expectations.

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