Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. The brand also opened a pop-up shop from Dec.

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Retail TouchPoints

MARCH 10, 2022

From now through the end of 2022, new and existing Walmart+ members will have access to six months of Spotify Premium for free. associates working in its stores, distribution centers and fulfillment centers will receive a free Walmart+ membership. Additionally, the retailer announced that all full- and part-time U.S. in a blog post.

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Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

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Retail TouchPoints

SEPTEMBER 12, 2023

in November 2022. and Secure checkout: TikTok has partnered with third-party payment platforms to facilitate transactions on TikTok Shop and to ensure a quick, smooth and secure checkout process. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S.

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Retail TouchPoints

JULY 21, 2020

Walmart Canada is planning a $3.5 Expanded checkout options designed to reduce human-to-human contact will include bigger self-checkout areas, tap-to-pay and “Check Out With Me” technology, to allow customers to pay for merchandise anywhere in the store with mobile devices carried by store associates. The equivalent in U.S.

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Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

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Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Retail TouchPoints

DECEMBER 16, 2021

with plans to expand to other areas in 2022. The fashion brand has continued building out its digital offerings in 2021 with the launch of StyleConnect , a clienteling and mobile checkout tool, and the appointment of Jay Topper as Chief Digital Officer.

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Retail TouchPoints

JUNE 1, 2022

But if you’re interested in what’s driving retail growth right now, in 2022, you’ve come to the right place. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” Checkout is moving to frictionless. billion per month (Mercatus Q1 2022 Report).

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Retail TouchPoints

AUGUST 30, 2023

The Index reveals that 33% offer help via SMS, 63% send cart abandonment reminders and 64% offer customer service assistance during checkout, including live chat, phone, email and click-to-call, which can convert an ordinary experience into a pleasant and helpful one that a customer will remember. Tip 3: Optimize navigation and search.

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Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” The company marked notable improvements in its delivery speeds in Q2, with average time-to-door improved by six days compared to 2022 in Wish’s six major markets.

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Retail TouchPoints

JANUARY 24, 2022

Retailers are heading into 2022 in the face of serious challenges, including inflation and labor shortages, but many executives are confident that the industry will prevail. In fact, 32% believe that retail as a whole will experience 5% growth or more this year, according to Deloitte’s 2022 Retail Industry Outlook.

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Mass Relators

OCTOBER 25, 2023

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process.

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Retail TouchPoints

JULY 11, 2023

Importantly, sellers must use FBA, Fulfilled by Amazon, to participate.) Last year, The Woobles didn’t participate in Prime Day; this year they have a big promotion planned — but only on their DTC site, not Amazon. To access the deal, shoppers must be Prime members and use the Buy with Prime option at checkout.

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Inside Retail

JANUARY 12, 2023

McKinsey & Co stated in mid-2022 that social commerce comprised more than 13 per cent of China’s total e-commerce sales. Social commerce covers end-to-end shopping journeys, from discovery, research and evaluation to checkout, all on the social media app. Complexity of fulfilment options, whether via marketplaces, retailers or DTC.

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Retail TouchPoints

DECEMBER 23, 2022

The post-COVID-19 retail recovery hasn’t quite gone according to plan. As 2022 wraps up, it’s time for a “reset.” When Target announced its profits decreased by 52% in Q3 in November 2022, blaming inflation, changing consumer behavior and economic uncertainty, it sent a shock wave across the retail industry.

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Inside Retail

JANUARY 24, 2023

The grocery and supermarket sector has truly led the pack in seamless retail, as the first to normalise self-serve checkouts, and it continues to act as pioneers in the frictionless experience space, with innovations such as Amazon Go’s smart store – no lines, no check out, just grab and go. million square kilometres of ocean by 2030.

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Inside Retail

JULY 17, 2022

As a people-first innovation nexus, Decathlon Lab will continue fulfilling Decathlon’s mission to conceive sports products and services to make a healthier and more active lifestyle more accessible and sustainable to the many. The RFID tags placed on the products allow them to be automatically detected when placed at the checkout kiosks.

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RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Here Are The Ten Emerging Retail Trends We Predict For 2022. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers. Walk-out mobile checkout technology and real-time mobile chat allow associates to interact with shoppers during social distancing. New Look Stores.

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Inside Retail

JULY 25, 2022

Australian discount department store Harris Scarfe is moving “full-steam ahead” with its strategic growth plans, despite rising inflation and growing concerns about an economic recession. “We’re Housing prices there have gone up nearly 15 per cent in the year to March 2022, according to Domain, as has spending on homewares.

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Mass Relators

APRIL 28, 2022

billion in the first quarter of fiscal 2022, up 7% versus the prior-year period, or 9% when the impact of changing foreign exchange rates is excluded. Today, as we’re no longer chasing physical or staffing capacity, our teams are squarely focused on improving productivity and cost efficiencies throughout our fulfillment network.

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Retail Geek

APRIL 29, 2022

Episode 291 is a hot take on Amazon Q1 2022 earnings. Amazon released their Q1 earnings for 2022 on Thursday April 29th. Episode 291 of the Jason & Scot show was recorded on Thursday April 29, 2022. A weekly podcast with the latest e-commerce news and events. In this episode we do a deep dive into all the details.

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Indigo 9 Digital

JANUARY 11, 2023

Trader Joe’s does not offer online shopping and does not plan to. We also know those offerings don't always translate into positive results." " While other retailers were cutting staff and adding things like self-checkout, curbside pickup, and outsourcing delivery options, we were hiring more crew and we continue to do that.

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Retail TouchPoints

FEBRUARY 10, 2022

It’s now available on-demand , which makes this a good time to issue a spoiler alert: if you haven’t seen the episode yet but plan to, don’t read any further until you have. As Leite shares at the end of the episode, she plans to triple the company’s revenue over the next five years. The episode was shot in early 2021 and aired on Jan.

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Rangeme

MAY 19, 2022

AI powers many retail processes, including Amazon’s personalized recommendations, assortment planning, and Just Walk Out technology for cashierless in-store service. Walmart added AI to its fulfillment processes to fill online orders faster. Walmart to build local fulfillment centers at dozens of stores. January 13, 2022.

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A1 Retail

FEBRUARY 25, 2022

New services, delivery and fulfilment capabilities enabling faster and more sustainable customer deliveries will follow. The full range remains available for delivery, alongside in-store planning services that support customers in designing bespoke solutions for more complex spaces, such as kitchens, bedrooms and bathrooms, more easily.

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Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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Retail Geek

OCTOBER 6, 2022

Episode 297 of the Jason & Scot show was recorded on Tuesday October 4, 2022. Jason: [0:23] Welcome to the Jason and Scot show this is episode 297 being recorded on Tuesday October 10th 2022 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Transcript.

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Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. More retailers offering mobile checkout would mean shorter cashier lines and free up associates to focus on customer service, BOPIS and curbside. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail.

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RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

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Retail Minded

FEBRUARY 20, 2023

Take it a step further: For a relatively hands-off online strategy, it doesn’t get much easier than using Amazon’s Fulfillment by Amazon (FBA) program. Take it a step further: Your physical store can act as a fulfillment center for orders placed on other channels, like “click-and-collect” business models. Nearly 80% of U.S.

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Retail Geek

JUNE 13, 2022

Facebook Retail Media Networks Q1 2022 US Department of commerce data and trends Audience questions (including buy now pay later). Episode 292 of the Jason & Scot show was recorded on Wednesday June 8, 2022. If you’d like to follow along, the audience could see this deck during the discussion: JAS_Zenith Download. Transcript.

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VMS

JANUARY 30, 2022

But on the plus side, let’s look at three major innovative trends that appear ready to help retailers find new ways to connect with customers in 2022. which announced plans in November to team up with online resale platform ThredUP (Oakland, Calif.) One relative newcomer to the trend is Crocs Inc. Broomfield, Colo.), Advertisement.

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Retail Geek

APRIL 8, 2022

In episode 290 we recap all the key trends and news from the ShopTalk 2022 tradeshow. Episode 290 of the Jason & Scot show was recorded on Thursday April 8, 2022. A weekly podcast with the latest e-commerce news and events. ShopTalk held it’s first in-person show since 2019, May 27-30th in Las Vegas. Transcript. Scot Wingo.

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Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. BNPL fulfills a need that previously wasn’t being met,” said Sharp. Indeed, a March 2022 survey from LendingTree found that 42% of BNPL users in the U.S.

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Retail Geek

MARCH 18, 2022

ShipBob is a tech-enabled third-party logistics provider (3PL) that fulfills e-commerce orders for direct-to-consumer brands. We discuss ShipBob’s origin story, how the e-commerce fulfillment industry has evolved, as well as the challenges and implications of Amazon and Shopify’s various fulfillment initiatives.

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Retail Assist

JANUARY 17, 2023

Metaverse mania made headlines in 2022, most notably amongst the luxury fashion houses and big global brands looking to find new DTC opportunities and build loyalty amongst Gen Z and Alpha. Marketplaces enjoyed a surge in 2022 and this trend is likely to continue. Greenwashing took centre stage in 2022. Supply Chain Resilience.

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