Remove 2022 Remove Checkout Remove Customer Retention
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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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The State of Gamification in Retail: How Brands Can Take Advantage

Retail TouchPoints

It allows brands to create a game-like experience in a real-life setting, enhancing customer engagement and the overall shopping experience. Focus on customer retention. Mullin was nominated as one of the Top 100 Women of the Future 2022 and is motivated by creating impactful and immersive experiences for users.

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Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

Retail TouchPoints

To maximize both sales and profitability this holiday season, both retailers and brands will need to focus on customer retention and loyalty: “A lot of switching happened over the past few years, and now consumers are looking for value and quality,” said Garf. In fact, 74% of associates’ time is on non-checkout functions.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

The same technology also can prompt customers with proactive messages after they leave the checkout page, but before they leave the site entirely, to capture them in the moment. Say your strategy is to have POS devices at dedicated locations as well as self-checkout, mobile POS and automated checkout,” said Witcher. “So

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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

Metaverse mania made headlines in 2022, most notably amongst the luxury fashion houses and big global brands looking to find new DTC opportunities and build loyalty amongst Gen Z and Alpha. Marketplaces enjoyed a surge in 2022 and this trend is likely to continue. Greenwashing took centre stage in 2022. Supply Chain Resilience.

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Three ways to provide customer-centric shipping

Inside Retail

Retailers who adopt a solution like ShipStation’s, says Boyer, can effect a customer-centric approach built on three pillars – speed, flexibility and transparency. This ultimately increases customer retention and loyalty.

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mPOS – bringing back the human touch to in-store shopping

I Vend

During the 2022 holiday season, 74% of shoppers visited a shopping centre, up from 70% ** in 2021, which translated to 39% of spend being in brick and mortar stores, up from 34% in 2021. Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS.