Hyken

AUGUST 29, 2022

(Atlanta Small Business Network) The biggest marketing cost most small businesses face is that of acquiring new customers. Few business owners, however, pay anywhere near as much attention to customer retention, even though keeping an existing customer for longer is a far easier way to grow revenue.

Customer Retention 55

Customer Retention Customer Experience Fulfillment Advertising 55

Retail TouchPoints

MARCH 30, 2023

River Island Drives Customer Retention with Personalized Promotions With customer acquisition costs rising and consumers cutting back on spending, the name of the game this year is retention. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

Hyken

OCTOBER 31, 2022

Customers get worried that their items aren’t being delivered to their homes, the internet connection has suddenly stopped working, cannot find certain products, and whatnot; the complaints are endless. Perhaps a better name for the customer service department might be the revenue generation department or the customer retention department.

Customer Experience 10

Customer Experience Customer Retention Advertising Management 10

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Here Are The Ten Emerging Retail Trends We Predict For 2022. The rise of remote spending in pandemic times can be attributed to people becoming reluctant to mingle with other customers who might be infected. In 2022 consumers expect to see the option at checkout rather than find delight in it.

Retail Trends 109

Retail Trends Consumer Payment Services Fulfillment 109

Hyken

OCTOBER 6, 2022

Well, again, my observations show that pretty much every team tasked with improving the customer experience and driving more sales and customer retention is doing some form of journey mapping. And they should as it’s probably the cheapest and simple way of finding opportunities to improve the customer experience.

Customer Retention 62

Customer Retention Customer Experience Accounting Advertising 62

365 Retail

AUGUST 17, 2022

consumers who want suggested products and services based on their preferences in return for their loyalty, according to Cheetah Digital’s 2022 Consumer Trends Index , learning more about them is time well spent. Start by understanding your customer. And considering there’s been an 86% increase in U.K. Engage across every channel.

Payment Services 59

Payment Services Customer Retention Consumer Customer Experience 59

365 Retail

OCTOBER 20, 2022

Although a win for privacy-conscious consumers, it’s a headache for retail marketers wedded to this strategy to power their advertising. True personalisation offers products your customer has expressed an interest in – derived from preference insights and purchase motivations that they have explicitly told you.

Customer Retention 52

Customer Retention Consumer Retail Marketing Advertising 52

365 Retail

OCTOBER 31, 2022

According to Cheetah Digital’s 2022 Consumer Trends Index, email continues to sit comfortably as U.K. In fact, when it comes to driving sales, email beats paid social and display advertising by up to 128% in the U.K. It’s now also a prime time to re-engage dormant customers.

Marketing 52

Marketing Customer Retention Retail Marketing Consumer 52

Retalon

FEBRUARY 15, 2024

This technological marvel aids in refining inventory management, shaping marketing strategies, and sculpting pricing frameworks, contributing significantly to sales upliftment and fortified customer allegiance. in 2022, hinting at the burgeoning reliance on these sophisticated tools. Metrics act as a compass guiding these adjustments.

Inventory Management 41

Inventory Management Management Marketing Inventory Turnover 41