Remove 2022 Remove Accounting Remove Management Remove Merchant Services
article thumbnail

7 Banks Team Up to Create Digital Wallet, Challenging PayPal and Apple Pay

Retail TouchPoints

The digital wallet will be managed by Early Warning Services (EWS) , the company that operates Zelle, but will operate separately from Zelle. The other four owners in the EWS/Zelle venture include Capital One Financial , PNC Financial Services Group , U.S. By 2025, digital wallets are expected to account for 52.5%

article thumbnail

Shopify Adds New Tools for Twitter, Google and iOS to Enhance Retailers’ Reach

Retail TouchPoints

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

article thumbnail

2023: Ring in Retail Profits by Stopping Automated Threats

Retail TouchPoints

2022 saw the fastest pace for inflation in decades. This was especially evident on Black Friday, when many merchants offered steep markdowns to compete. Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more.

article thumbnail

5 Top Customer Service Articles of the Week 2-14-2022

Hyken

Each week I read many customer service and customer experience articles from various resources. One of the most important parts of this process is making sure that you’re asking customers the right questions. But that doesn’t mean merchants can’t turn a negative into a positive. Here are my top five picks from last week.

article thumbnail

Retail spending strong in late 2022, but signs of slowing emerge

Inside Retail

The analysis also reveals a broader shift in spending from goods to services over the year. CommBank’s national manager, retail & e-commerce, David Martin, said: “As consumers navigate rising costs, it’s not surprising to see they are more discerning with how and where they spend. Full disclosures and disclaimers.

article thumbnail

Can Printed Receipts Help Brick-and-Mortar Merchants Avoid Chargebacks?

Star Miconics

This was good for both merchants and consumers, but it ultimately led to a surge in chargebacks and friendly fraud. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence.