Retail TouchPoints

APRIL 27, 2022

In 2019, online grocery accounted for 6.3% in 2022 and 2026 respectively. Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. of total US grocery sales. Then in 2021, grocery ecommerce sales reached 9.5% and are predicted to increase to 11.1%

Management 289

Management Grocer Fulfillment Accounting 289

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Another easy step: Drop account creation requirements and allow guest checkout.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

MAY 3, 2022

Sometimes brands can get this information from their Vendor Manager (VM), but attempting to run a competitor analysis before going into the negotiation can give brands a better picture of the position they are negotiating from. Brands need to consider not just their numbers but also how they stack up next to their competition in the category.

Accounting 275

Accounting Shipping Management Fulfillment 275

Retail TouchPoints

JANUARY 25, 2022

As we navigate an interesting year of retail revival, now is the perfect time to make some small shifts and shrewd strides forward into 2022. 4) Think Big: Improve supply chain and inventory management. retail consulting practice at dunnhumby, where she was on the leadership team managing the Macy’s account.

Management 264

Management Marketing Customer Experience Inventory Management 264

Retail TouchPoints

JANUARY 3, 2023

2022 saw the fastest pace for inflation in decades. Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. Fake Account Creation Bots can create fake accounts at scale which are then used to abuse retail promotions.

Merchant Services 306

Merchant Services Payment Services Accounting Checkout 306

Retail TouchPoints

JUNE 30, 2022

One day after announcing the departure of CEO Mark Tritton , Bed Bath & Beyond has named Laura Crossen as its new SVP of Finance and Chief Accounting Officer, and Susie Kim as SVP of Treasury and Investor Relations. She replaces John Barresi, who resigned from the company effective June 10, 2022 to pursue another opportunity.

Finance 317

Finance Promotions Accounting Management 317

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Payment Services 359

Payment Services Promotions Consumer Inventory Management 359

Retail TouchPoints

OCTOBER 19, 2022

2, 2022, which will allow her to stay through the retailer’s Q3 2022 financial reporting. SVP and Chief Accounting Officer Michael Maher will step into the role on an interim basis while the company conducts an internal and external search for a permanent CFO. “As

Finance 278

Finance Accounting Management ATS 278

Retail TouchPoints

OCTOBER 11, 2022

As of the end of September 2022, ThredUP has identified 107 branded resale shops (operated both through ThredUP and other providers), 73 of which launched in 2022. Both “managed resale” (in which the retailer and a resale partner manage product listings) and “peer-to-peer” models are growing.

Accounting 275

Accounting Management Shopping ATS 275

Retail TouchPoints

OCTOBER 11, 2022

31, 2022, a 2.5% In 2022, the impact of economic uncertainty, particularly in rising prices of non-discretionary expenditures like gas, food and housing, will rein in consumer spending. from 2021 and accounting for 16.3% However, experts have noted that maintaining margin will be the key to holiday 2022 success.

Apparel 304

Apparel Returns Promotions Accounting 304

Retail TouchPoints

JANUARY 24, 2023

The digital wallet will be managed by Early Warning Services (EWS) , the company that operates Zelle, but will operate separately from Zelle. EWS also said that if a sizable number of merchants enable the wallet it might also explore adding other payment options, such as direct payments from bank accounts.

Merchant Services 305

Merchant Services Payment Services Accounting Checkout 305

Retail TouchPoints

JULY 8, 2022

GameStop has named Diana Saadeh-Jajeh, the retailer’s Chief Accounting Officer, as CFO, effective immediately. They will be on the corporate side rather than impacting associates and store managers, according to the person familiar with the matter. She replaces Michael Recupero, who has been terminated. year-over-year to $483.7

Accounting 305

Accounting Accessories Planning Marketing 305

Retail TouchPoints

APRIL 11, 2022

Lowe’s has promoted Brandon Sink to EVP and CFO, effective April 30, 2022. Sink has more than 20 years of finance and accounting experience, including 12 years at Lowe’s in roles across finance, strategy and accounting. Sink will work closely with Denton during the transition phase.

Finance 288

Finance Promotions Accounting Returns 288

Retail TouchPoints

JANUARY 5, 2023

New perks include an Elite Support Line for prioritized exclusive assistance for business needs and account management services with personalized purchase support from Home Depot experts. The retailer plans to announce additional benefits for the Member, Elite and VIP tiers throughout 2023.

Accounting 284

Accounting Planning Management Shopping 284

Retail TouchPoints

JUNE 3, 2025

What qualified as state-of-the-art in 2022 has become configurable middleware in 2025. We’re beginning to see real traction in areas like order management, inventory optimization, quote generation, product matching and anomaly detection. Modular Intelligence We shouldnt get overzealous Agentic AI is still in its early stages.

Management 173

Management Fulfillment Accounting Planning 173

Retail TouchPoints

AUGUST 26, 2022

Dollar General has promoted John Garratt to President and CFO, effective September 1, 2022. He will add responsibilities for the company’s strategic healthcare initiatives and its international expansion to Mexico to his existing finance, accounting, strategy and procurement functions. and net sales up 9% to $9.4

Promotions 264

Promotions Finance Accounting Management 264

Cisco Retail

MAY 11, 2022

This blog post is a collaboration between Vishwanath Jakka , Engineering Product Manager, Cisco Cloud & Compute & Co-authored by Francoise Rees, Product Marketing Manager, Cisco Cloud & Compute. The first step is to register your GCP accounts during setup. CWOM to the rescue. Recommendations and Actions.

Management 145

Management Accounting Marketing ATS 145

Retail TouchPoints

OCTOBER 3, 2023

Dunn Tire Managing Director of Retail Operations Robert Clark will continue to manage the brand’s day-to-day retail and service operations. Discount Tire operates more than 1,150 stores across the U.S. That business, which employs more than 200 people, will continue to be led by its current president David Simons.

Location 260

Location Wholesale Accessories Accounting 260

Retail TouchPoints

JANUARY 19, 2023

Chances are the next big retail breach will be caused by one of these four attacks: “CEO Fraud” As email security solutions get better at blocking traditional phishing messages, they are pushing cybercriminals to up the ante by impersonating real accounts. The attack can target any web browser-based account (such as email, Slack, etc.)

Payment Services 298

Payment Services Accounting Management Planning 298

Retail TouchPoints

JUNE 16, 2022

The company will end operations in New York City and Boston after June 19, 2022 and lay off approximately 50 of its 950 global office staff members. JOKR reportedly started exploring a sale of its New York operations in February 2022, people familiar with the matter told The Information. fulfillment centers.

Planning 304

Planning Fulfillment Accounting Marketing 304

Retail TouchPoints

APRIL 13, 2023

Adore Me began deploying Carbonfact in November 2022 and has since fully integrated the solution provider’s technology into its ecosystem. This presents a major roadblock for retailers who manage ever-evolving product portfolios, making affordable and sustainable fashion a far-fetched goal for most.

Fashion 298

Fashion Apparel Accounting Management 298

Small Biz Trends

JULY 13, 2022

Best Freelance Gigs in 2022. The second-best freelance gig in 2022 is a therapist. Remote’s research found freelance creative directors to be the third best gig work in 2022. Freelance Social Media Manager. Those taking care of brand’s social media accounts typically earn around $26 an hour.

Advertising 141

Advertising Accounting Management Marketing 141

Retail TouchPoints

SEPTEMBER 22, 2022

Ancora cited Kohl’s repeated rejection of acquisition offers, including from Sycamore Partners and Acacia Research in February 2022 and Franchise Group in July 2022, as part of the need for new management. The activist investor expressed concern that Kohl’s will be unable to manage a true turnaround. Net sales fell 8.5%

Operating Expenses 264

Operating Expenses Fulfillment Management Accounting 264

Retail TouchPoints

SEPTEMBER 15, 2022

19, 2022 to contribute to associates’ financial stability and help them manage their higher education debt, but reportedly they won’t be initially extended to unionized workers, according to Reuters. Starbucks also will launch a Student Loan Management Benefit through Tuition.io The new benefits will launch on Sept.

Finance 289

Finance Accounting Management Location 289

Inside Retail

JANUARY 19, 2024

In 2022–23, nearly 94,000 cyber crimes were reported in Australia, up 23 per cent on the previous year. Re-using the same login details Credential stuffing is a type of cyber attack where hackers use stolen usernames and passwords to gain unauthorised access to other online accounts. You may be surprised by what you see.

Accounting 263

Accounting Management Shopping ATS 263

Retail TouchPoints

AUGUST 11, 2022

Plaines will lead all financial activities across the retailer, with the goal of driving best-in-class execution across functions including financial strategy, real estate, capital deployment, credit services, sourcing and procurement, treasury and accounting. Plaines is the department store retailer’s third C-level hire this year.

Department Stores 259

Department Stores Accounting Management Shopping 259

Retail TouchPoints

MAY 5, 2022

Tanner MacDiarmid has been appointed as Interim CFO, following the retirement of former CFO George Wehlitz at the end of April 2022. Chinwe Abaelu, SVP and Chief Accounting Officer, will serve as Principal Financial Officer until Torrid appoints a new CFO. Former PVH Corp.

Apparel 263

Apparel Accounting Management Consumer 263

Retail TouchPoints

MAY 27, 2022

The pay increase may somewhat mollify Fruit Stand Workers United, which cited current pay scales failing to keep up with inflation as one of its grievances, but the group also said difficult working conditions — such as an inability to hold managers accountable for unfair or abusive practices — also are part of its desire for unionization.

Accounting 290

Accounting Marketing Location Planning 290

Retail TouchPoints

NOVEMBER 9, 2022

Customers can use either the DoorDash app or website, and members of the Sephora Beauty Insider loyalty program can earn points for these purchases by linking their account on the DoorDash app’s Sephora store page. BJ’s Wholesale Club selected DoorDash as its grocery delivery partner across 226 stores in March 2022.

Fulfillment 289

Fulfillment Wholesale Accounting Consumer 289

Inside Retail

MAY 18, 2025

Consumers expect retailers to manage data responsibly. Operational disruption can hit peak trading When the Woolworths MyDeal platform was breached in 2022, exposing the data of 2.2 Retailers are accountable for their partners Many breaches happen via third-party vendors file storage, loyalty tech, analytics platforms.

Payment Services 130

Payment Services ATS Fulfillment Supermarket 130

Retail TouchPoints

AUGUST 8, 2022

Plus size retailer Torrid has named Tim Martin to the role of COO and CFO, effective September 12, 2022. Martin brings 25 years of retail experience, most recently as EVP and CFO of Guitar Center , where he was responsible for accounting and finance, real estate, sourcing, distribution and logistics.

Finance 270

Finance Store Operations Apparel Accounting 270

Retail TouchPoints

AUGUST 9, 2022

1, 2022 to ensure a seamless transition. In fact, a 2019 study from the Journal of Management Accounting Research found that combining the two roles had no adverse effects on the businesses it studied and can lead to operational and fiscal efficiencies. Glaser will stay on until Oct.

Finance 278

Finance Accounting Management Consumer 278

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

Drop-Shipping 261

Drop-Shipping Shipping Management Accounting 261

Retail TouchPoints

NOVEMBER 3, 2021

Seun Sodipo will take the CFO job in February 2022. Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. Current CFO Vanessa Wittman will help Sodipo transition into the position before retiring in spring 2022 to become a senior advisor.

Finance 264

Finance Payment Services Accounting Returns 264

Retail TouchPoints

NOVEMBER 20, 2023

External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Inside Retail

MARCH 17, 2025

In the last year alone, the number of Australian merchants looking to sell online to new countries overseas almost doubled to 39 per cent, up from 20 per cent in 2022. We also liaise directly with our account manager if we have any questions or concerns about missed deliveries. Ready to take your next step?

Merchant Services 179

Merchant Services Shipping Payment Services Checkout 179

Cisco Retail

JULY 26, 2022

At Cisco Live 2022 in Las Vegas, Nevada (June 12-16), there were many announcements about our newest innovations to power the new era of hybrid workspace, distributed network environments and the customers journey to the cloud. Enter Cloud Management and Monitoring for Catalyst. Cloud Management: Common Hardware Platforms.

Management 144

Management Accounting Marketing ATS 144