Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal.

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Retail TouchPoints

OCTOBER 21, 2021

Now in 2021, the impacts of a highly efficient but slightly disrupted global Just in Time (JIT) inventory system are being felt in industries like apparel, automobiles and construction supplies. Here are a few tips for the immediate opportunities to make the most out of 2021 and a look ahead. Start the Message Early — as in NOW.

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Promotions Consumer Shopping Apparel 334

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Retail sales grew 3% during the extended holiday season (Oct. 11 through Dec.

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Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Target also is maintaining its 2021 holiday hiring levels, with plans to again bring on 100,000 seasonal workers. Jobs are available across the U.S.,

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Promotions Shipping Planning Location 278

Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience. We even saw returns processed at 4 a.m.

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Retail TouchPoints

AUGUST 25, 2022

Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands. Subject lines up to seven words have the highest open rates. Create visual emails.

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Retail TouchPoints

NOVEMBER 25, 2020

SoundCommerce allows us to track the exact impact of these variables on our profitability as we make real-time decisions regarding assortment, promotions, inventory, marketing and fulfillment.” . “Shopper behavior is also less predictable today, requiring more creative experimentation in merchandising and marketing.

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Retail TouchPoints

JULY 26, 2022

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. Loyalty Shifts to Value. 5: Retailers will Test NFT Drops.

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Retail TouchPoints

JULY 1, 2021

The initiative is a major step in Timberland’s goal of having a net positive impact on nature by 2030, through reuse and promotion of regenerative farming practices. Starting in August 2021, ReCircled will let U.S. customers return any Timberland footwear, apparel or accessory to a Timberland store to either be repaired or refurbished.

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Accessories Apparel Shipping Promotions 264

Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. with BNPL orders in 2021 up 44% compared to 2019 and 3% over 2020, according to the Adobe Digital Economy Index. “In

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Retail TouchPoints

JULY 8, 2022

Krishna plans to use the stores to support BOPIS for shoppers who live near its locations, and ship-from-store services for a nationwide audience. Additionally, in-store customers who can’t find the product they seek can order it online and have it shipped either to that store location or directly to their home.

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Shipping Location Planning Promotions 289

Retail TouchPoints

APRIL 15, 2021

After all, what good is promoting free shipping over $49 to your $400 cart abandoners? For those under the threshold, promote your free shipping threshold, suggest an add-on item or reinforce the value of the product. Don’t Rely on Discounting. Just because you can offer a discount doesn’t mean you need to rely on them.

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Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

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Merchant Services Returns Shipping Payment Services 288

Retail TouchPoints

NOVEMBER 4, 2021

In September 2021, the retailer partnered with Instacart to launch Kroger Delivery Now , a virtual convenience store fulfilled by Kroger that delivers items from a selection of 25,000 fresh groceries and household essentials in as little as 30 minutes. Kroger has been bolstering its omnichannel operations in recent months.

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Retail TouchPoints

OCTOBER 14, 2021

The 2021 holiday period will be a pivotal moment for them to make the case that they are ready and able to meet shoppers’ needs now, even (or especially) if they weren’t last holiday season. That’s a key reason that the the holiday promotions cycle has kicked off earlier than ever before , with Amazon, Walmart and Target leading the charge.

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Retail TouchPoints

AUGUST 5, 2024

In 2021 the retailer opened its first store outside the Northeast and now operates 13 stores in Florida, and in 2022 The Paper Store opened its first Signature Store, featuring a 12,000-square-foot footprint — double its previous stores’ average size — and new ways for customers to shop.

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Retail TouchPoints

MARCH 5, 2024

Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021. Additionally, cardholders who want to join Target Circle 360 will pay the promotional price of $49 rather than the full $99 fee. million members on top of the 74 million customers in the free program.

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Retail TouchPoints

FEBRUARY 3, 2023

Drop shipping and print-on-demand are good options for smaller stores to avoid inventory issues. Drop shipping eliminates the guesswork of how much inventory to stock, and print-on-demand adds a layer of customization. Excellent customer service can go a long way in promoting organic marketing and repeat customers.

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Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

MARCH 31, 2023

From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10. Under Yan’s tenure the company has reduced shipping times dramatically and signed a new partnership with ShipSage to speed up U.S. Yan: Exactly.

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Planning Consumer Shipping Shopping 338

Retail TouchPoints

SEPTEMBER 2, 2022

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. There are solutions in the market that help merchants manage these fees and adapt their pricing and shipping fees appropriately. Global cross-border ecommerce sales reached nearly $3.2

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Retail TouchPoints

OCTOBER 6, 2022

McNamara spotlighted a surge in promotional activities in July 2022 that marked the official kickoff of the back-to-school season. There is likely to be a similar kickoff period in the middle of October where we could see a pretty significant surge in promotional activity,” McNamara explained. “If

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Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

JULY 8, 2021

According to Merkle’s 2021 Loyalty Barometer report , 81% of consumers want relationships with their favorite brands. Retailers are likely already working on ways to accelerate shipping to compete with the likes of Amazon Prime’s two-day offering, but it’s worth considering the impact of even faster shipping.

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Retail TouchPoints

OCTOBER 8, 2021

PetSmart customers can now purchase pet medicine online and set up auto-ship for ongoing prescriptions. In June 2021, Walmart launched the Walmart+ Rx program , which provides prescription discounts of up to 85% for Walmart+ members, while Amazon Pharmacy launched six-month prescriptions for Prime members.

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Shipping Promotions Fulfillment 182

Retail TouchPoints

NOVEMBER 3, 2020

Retailers will need to spread out their promotions so people can buy over longer periods of time, with less traffic. Also, a lot of promotional offers in the past had been focused on a deep, deep discount on a single item or category. The worst thing you can do is take the order and not be able to ship it. Keith Jelinek.

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Drop-Shipping Merchant Services Fulfillment Shipping 200

Retail TouchPoints

AUGUST 15, 2022

In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Stand Out Beyond Free Shipping .

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Retail TouchPoints

FEBRUARY 16, 2022

The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It The same goes for everything from email blast promotions to a user’s ability to read on-site reviews.

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Inside Retail

MARCH 20, 2023

She explained that the group has upheld these practices by working to counter climate change, using resources efficiently and promoting human rights. Other Bestseller sustainability initiatives include teaming up with shipping company Maersk, which transports its products with ships powered by low-emission biofuel.

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Retail TouchPoints

NOVEMBER 10, 2022

Nearly half ( 48% ) of online shoppers said they have already purchased gifts (up from 31% of shoppers in 2021). Consider shipping hiccups: As we get into December, brands and retailers need to consider backlogs of orders that need to be fulfilled. Everyone is shipping at this time, so shippers will likely see delays,” Kazim noted.

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Independent Retailer

SEPTEMBER 2, 2021

Independent Retailer has put together a survival guide to help indie retailers navigate the 2021 holiday season — Black Friday, Cyber Monday, Christmas, and everything in between. shoppers when it comes to which brands consumers will shop with during the 2021 holiday season, followed by price point and quality/selection. In the U.S.,

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Jewelry Checkout Consumer Shopping 122

Inside Retail

JULY 5, 2024

cents, compared with about $3 a share in 2021. It moved into a larger warehouse in 2014 and by 2018, it was shipping 30,000 parcels per day. In particular, Book Depository was able to drive down prices because it provided free shipping due to a partnership with the UK Royal Mail , until it ceased operating in 2023.

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Retail TouchPoints

OCTOBER 7, 2022

A late 2021 Gartner survey of global marketing leaders found that 86% believe that digital commerce will be the primary sales channel within two years. Every element of the shelf, including promotions, advertising, inventory, content and competition, is active in real time. Industry analysts agree. Enable Faster, Smarter Decisions.

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Promotions Management Advertising Shipping 287

Retail TouchPoints

JUNE 2, 2023

For example, in 2021, California passed a new bill with its AB 1201 passage creating a requirement that compostable products must be certified by third-party organizations like the Biodegradable Products Institute (BPI). This lowers the amount of waste sent to landfills and promotes a more circular economy. states legislate the term.

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Retail TouchPoints

MARCH 30, 2022

comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy. And Walmart’s data indicates that these programs make a tangible impact: Live Better U participants are promoted at twice the rate of other associates, according to Dunn.

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Inside Retail

DECEMBER 5, 2022

From 2021 and even into early this year, 77 per cent of global consumers were still spending at or above the same levels online as they were a year prior. The pandemic introduced people to this new way of buying, and today, they’ve come to expect it along with one- and two-day shipping. per cent but unemployment at a 48-year low.

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Retail TouchPoints

FEBRUARY 11, 2022

There is a huge opportunity to capture additional share of wallet; in 2021, a study found that 78% of consumers are more likely to buy a product that is clearly marketed as environmentally friendly, but 74% of consumers noted that they often aren’t sure how to identify them.

Consumer 263

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Retail TouchPoints

OCTOBER 20, 2021

The pandemic challenged any retailer that “over-expanded” its physical footprint in previous years to right the ship and ensure its remaining stores were properly tailored to the target market. If you can reliably increase store traffic via experiences, you can optimize and increase profitability with shopper yield.

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Sporting Goods Accounting Consumer Promotions 264

Retail TouchPoints

AUGUST 19, 2022

But consumers aren’t just buying items online and having them shipped to the house. In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. “For one product, the lowest price may be more important, but for another product, that may not be my driving force.”.

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