Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. A high level of services unique to each customer, delivered with little or no downtime, is what consumers now expect. Customers don’t just want to buy a product — they want an experience. From Monolith to Microservices.

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Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Cost per order: Your cost per order is an important metric because it tells you how much one order costs once advertising, packaging, shipping, etc. Website traffic: More than 4.5

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Personalize Your Back-to-School Marketing. Give Back-to-School Shoppers Alternative Payment Options.

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Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S.,

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Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. grocery market.

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Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. To put this into perspective, Cowen Equity Research has predicted that the sneaker resale market will be worth $30 billion globally by 2030. Bots are available to rent.

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Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Ultra-rapid grocery delivery will gain further influence.

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Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

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Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

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Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. this holiday season compared to 2021, and McNamara cited consumer demand for more deals and promotions as a likely reason.

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Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Chris White, Head of Delivery, fulfilmentcrowd.

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Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Retail TouchPoints

JULY 11, 2023

from Prime Day 2021, while 1P sales increased 6.1% , according to Capitol One Research. One of those brands is The Woobles , a three-year-old startup run by Adrian Zhang and his wife Justine that sells kits that teach beginners how to crochet and make cute animal plushies in the process. Also, Amazon gets more happy Prime members.

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Inside Retail

NOVEMBER 29, 2022

It is also exploring new in-store fulfilment options in Australia, and continuing to add new payment methods, which customers have been clamouring for. It wasn’t that long ago, however, when Taking Shape was still relying on manual processes to fulfil online orders in its warehouse. “It The US market could be next on the list.

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Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers. Holding on to customers is a high priority.

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Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. Consumers in every age bracket are in fraudsters’ sights.

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Inside Retail

FEBRUARY 22, 2022

The website, Bluethumb Digital, is designed to attract crypto converts and more traditional art collectors alike, with payments accepted via Ether (the native cryptocurrency on the Ethereum blockchain) and credit card. Prices listed on the website range from a few hundred to several thousand dollars. Lowering the barriers to entry.

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A1 Retail

JULY 2, 2021

The global ecommerce market is expected to continue to grow in 2021, illustrating that there is a strong a market for cross-border ecommerce. This trend is fueled by online shoppers willing to purchase goods outside of their country’s borders, so long as the process is smooth, and reliable. Compliance is Key.

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365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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Inside Retail

JUNE 29, 2022

Supersized pandemic revenue growth is waning and losses are mounting, but Shopee is now the clear Southeast Asia market leader. Still, it was trailing Lazada in its home country of Singapore, as well as in the Philippines, Malaysia and Thailand – four of the key Southeast Asian markets in which it was operating. billion ($1.2

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Retail TouchPoints

SEPTEMBER 29, 2020

As a result, many retailers must move beyond manual processes to calculate their sales tax obligations. When doing the cost-benefit analysis , it is easier to communicate and control the process and check for quality and consistency when manufacturing is based in the U.S,” said Jim Bonomo, COO at Regina Andrew Design.

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Independent Retailer

SEPTEMBER 2, 2021

Independent Retailer has put together a survival guide to help indie retailers navigate the 2021 holiday season — Black Friday, Cyber Monday, Christmas, and everything in between. shoppers when it comes to which brands consumers will shop with during the 2021 holiday season, followed by price point and quality/selection. In the U.S.,

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Independent Retailer

APRIL 19, 2022

billion worth of products were sold globally during the two-day event in 2021, a staggering 1,144 percent increase on its inception in 2015. Small and medium sized businesses voraciously competing for market share also saw a 100 percent year-on-year sales increase, feeding the demand of bargain-hunting consumers. An unprecedented $11.2

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Star Miconics

MARCH 22, 2023

What Changes Do You Anticipate the Payments Industry Will Bring to Channel Partners? When the interest rate was very low, we saw a frenzy in acquisition, but now that the market has gone down and the interest rate has gone up, many companies are now focused on their profit margin and reducing their debt level. We are not there yet.

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Inside Retail

MARCH 27, 2022

Peer-to-peer fashion rental platform Designerex is looking to raise fresh funds to help it scale in the US and other global markets as it experiences record growth post-Covid. According to FMI, global online clothing rental sales are expected to grow 11 per cent CAGR between 2021 and 2031. The opportunity is endless for us.”.

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Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Crypto Payments Help Deliver a Competitive Advantage. Low Inventory Does Not Mean Lost Opportunities.

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Inside Retail

AUGUST 17, 2022

Back in March, it secured USD$6 million in Series A funding, which it will use to increase its foothold in the US market and attract talent across engineering, products, and its marketing team. The online platform came into existence in January of 2021. “We We are dual headquartered, in LA and in Hong Kong.

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Inside Retail

AUGUST 17, 2022

Back in March, it secured USD$6 million in Series A funding, which it will use to increase its foothold in the US market and attract talent across engineering, products, and its marketing team. The online platform came into existence in January of 2021. “We We are dual headquartered, in LA and in Hong Kong.

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365 Retail

NOVEMBER 17, 2021

It is more important than ever for retailers to be well prepared for Peak 2021, remaining agile and fleet of foot to react to what the market throws at them while meeting consumer demand at its point of origin, says Sophie Wilson at Astound Commerce. Sophie Wilson at Astound Commerce.

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Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. Payment, return, and exchange policies.

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Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. The good news is that retailers can use this time of market instability to double down on their online stores. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal.

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Rangeme

JANUARY 29, 2024

The difference is it covers accidents caused by your business and its operations, not the products. It can also insure the items you use to operate your business, like computers, a cash register, and displays. This could apply to inventory being shipped to your store from a warehouse and a crash causing damage to the products.

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Independent Retailer

JANUARY 5, 2023

Supply chain, inventory, and shipping challenges remain. . More ecommerce engagement and transactions should be facilitated through the likes of chatbots, AR/VR, and similar interactive tools. The COVID-19 pandemic ushered in an unprecedented era of online shopping, digital payments, and new cybercrime vectors.

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365 Retail

NOVEMBER 14, 2022

As the supply chain issues and labour shortages that defined the 2021 festive period are more or less resolved, the opportunity for a strong peak period presents itself. But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

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Indigo 9 Digital

APRIL 5, 2022

billion in revenue in the twelve months ending September 30, 2021. It launched in 2003 and provided an opportunity for China’s entrepreneurial class to reach China’s increasingly affluent consumer market. Then sellers ship merchandise directly to customers via third party logistics providers. Alibaba had 1.3 AliExpress.

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Rain Pros

JANUARY 15, 2023

trillion by 2021. Overhead Costs are Low Operating an online business means you don’t have to absorb inflated overhead costs common among brick-and-mortar stores. As an online retailer, you can give customers the ability to customize their orders, choose the exact products they want, and have them shipped right to their home.

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Indigo 9 Digital

MAY 17, 2022

By Tricia McKinnon The resale market is one of the fastest growing segments of retail. Traditional retailers are not sitting back watching this market grow. The sneaker resale market is growing quickly. In 2019 it had an estimated market size of $6 billion and it is projected to grow to $30 billion by 2030.

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