2021 Customer Retention Fulfillment 
Retail TouchPoints
JULY 5, 2022
In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 1: Retailers will continue to balance customer acquisition and retention. The store has become a central hub for omnichannel fulfillment.
Retail TouchPoints
SEPTEMBER 21, 2021
The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.
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Retail TouchPoints
AUGUST 15, 2022
In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Stand Out Beyond Free Shipping .
Rangeme
JULY 29, 2022
What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. Better Customer Retention. What Fast Fulfillment Means to Retail Partners.
Retail Bound
DECEMBER 13, 2021
Ecommerce sales increased significantly into 2021 as more people shifted from physical stores to online shopping. This is the time for eCommerce retailers to analyze their shipments and fulfillment. An efficient eCommerce order fulfillment process is crucial when it comes to the success of your business. Bottom Line.
Inside Retail
MAY 16, 2022
billion in 2021, but that still lags other major world economies in terms of online spending. Despite the challenges, an opportunity exists for traditional retailers to win new customers and increase their share of wallet through digital channels. Figures from Australia Post show that Australians spent a record $62.3
Inside Retail
FEBRUARY 6, 2022
Usually, there’s a shift to more fulfilment options, perhaps adding one or two carriers to the mix – and according to ShipStation ANZ country manager David Boyer, this tends to be where the back of the business starts creaking. This ultimately increases customer retention and loyalty.
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