Retail TouchPoints

AUGUST 5, 2021

The low-hanging fruit opportunity for mall developers and landlords is to double down on the in-person experience. That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth. What stood out to you in the findings?

Merchant Services 235

Merchant Services Shipping Fulfillment Social Commerce 235

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. Three growing trends that fuse the digital and physical shopping experience include: Click-and-collect.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Retail TouchPoints

DECEMBER 6, 2021

In the last year, startups such as Jokr , Gorillas and GoPuff have left legacy delivery services like Uber Eats and Instacart scrambling to keep up in the speed wars. Just last week, reports surfaced that instant grocery delivery service 1520 was shutting down after exhausting its funding. Beginning Dec.

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Merchant Services Location Planning Consumer 278

Retail TouchPoints

DECEMBER 14, 2022

. “By offering customer-favorite sushi options and premium floral bouquets through third-party marketplaces, we are continuing to evolve and meet customers where and how they are shopping,” said Stuart Aitken, SVP and Chief Merchant and Marketing Officer at Kroger Co. in a statement.

Merchant Services 243

Merchant Services Grocer Location Consumer 243

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.

Merchant Services 298

Merchant Services Payment Services Consumer Beauty and Health 298

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Keep user experience, for both desktop and mobile, in mind. Crypto Payments Help Deliver a Competitive Advantage.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

MAY 13, 2021

The number of active users on Alibaba Group ’s ecommerce platforms topped 1 billion for the first time in fiscal year 2021, but this milestone was tainted by the company’s first quarterly operating loss since it went public in 2014 — a result of the historic antitrust penalty levied against the company earlier this year. billion yuan ($1.2

Home Furnishings 179

Home Furnishings Merchant Services Supermarket Social Commerce 179

Star Miconics

OCTOBER 21, 2022

In today’s connected world, dining and shopping experiences are no longer limited to physical restaurants and stores. Restaurateurs and retailers leverage cloud-based, omnichannel order management and fulfillment solutions to reach customers across various mobile and digital channels. What Does Omnichannel Mean? trillion U.S.

Merchant Services 52

Merchant Services Customer Experience Apparel Fulfillment 52

Retail TouchPoints

JANUARY 11, 2022

Retail TouchPoints recently partnered with Amazon Web Services on a survey of 500 retail and brand executives and found that the vast majority ( 84% ) have incorporated CSR in some way into their business strategies, largely because they think it is the right thing to do ( 72% ).

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Consumer Merchant Services Fashion Accounting 313

Mass Relators

APRIL 28, 2022

billion in last year’s first quarter 2021. With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. But the company also reported a net loss of $3.8

Checkout 52

Checkout Merchant Services Fulfillment Location 52

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. This can increase brand awareness, customer reach and sales.

Merchant Services 243

Merchant Services Payment Services Marketing Drop-Shipping 243

Retail Geek

OCTOBER 29, 2021

Episode 279 is breakdown of Amazon, eBay, Shopify, and Snap Q3 2021 earnings, and a discussion of Rent the Runway’s IPO. October 28th, 2021. It was a rigorous process. A weekly podcast with the latest e-commerce news and events. We also discuss the Rent the Runway IPO. Transcript.

Advertising 52

Advertising Merchant Services Payment Services Finance 52

Retail TouchPoints

AUGUST 13, 2021

With more than 10 years of experience in digital marketing, ecommerce strategy and digital transformation, she has helped architect omnichannel strategies for hundreds of brands and retailers, including Michael Kors, Joann Fabrics , Converse and Billabong Brands. As a result, companies had to contemplate, ‘What is my omnichannel strategy?

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail Minded

JANUARY 21, 2022

Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF. In other words, there is no excuse for merchants to not incorporate the savviness of communication technology to support their customer experiences. billion in 2021 alone.

Payment Services 52

Payment Services Social Commerce Merchant Services Fulfillment 52

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. BNPL fulfills a need that previously wasn’t being met,” said Sharp. In fact, 50% of U.S

Merchant Services 260

Merchant Services Payment Services Consumer Point of Sale 260

Retail TouchPoints

MAY 12, 2021

Nearly 50% of those surveyed said they’d be doing more of their shopping online in 2021; more than one third said they’d be using buy online, pick up in-store more, and more than one quarter said they’d be using curbside pickup more this year than they did pre-pandemic. Kendra Scott also created a curbside pickup program. Agility Pays Off.

Jewelry 216

Jewelry Merchant Services Customer Experience Wholesale 216

Retail Geek

DECEMBER 7, 2020

ShipBob is a third party logistics provider that offers e-commerce fulfillment for thousands of brands. Casey Armstrong ( @CaseyA ) is CMO at ShipBob, a third party logistics provider that offers e-commerce fulfillment for thousands of brands. A weekly podcast with the latest e-commerce news and events.

Shipping 69

Shipping Drop-Shipping Fulfillment Merchant Services 69

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Episode 269 of the Jason & Scot show was recorded on Thursday July 8, 2021. Other News. Transcript.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand. A whopping $3.23

Payment Services 211

Payment Services Merchant Services Consumer Customer Experience 211

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Keith Jelinek.

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. That number was even higher in January 2021. “

Returns 287

Returns Merchant Services Drop-Shipping Consumer 287

Retail TouchPoints

JUNE 3, 2021

E-commerce University 2021. The pandemic has made omnichannel a business imperative for merchants of all sizes. We’re in a world where if merchants aren’t considering how to turn on an omni strategy, there’s going to be downstream problems later.” Access Now. The Four Pillars of Omnichannel Success.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail TouchPoints

JULY 2, 2021

Executives from a who’s who of retailers, social networks and even advocacy groups shared their visions of retail’s future at NRF Converge 2021 , held June 21-25. We’ve been on a multi-year quest to help people buy nearly everything that they find on Pinterest and to give merchants the tools to connect with those eager Pinners.

Merchant Services 183

Merchant Services Customer Experience Marketing Consumer 183

Retail Geek

MARCH 11, 2022

eTail West Tradshow Amazon Stock Split Shopify Fulfillment Network eBay “The Vault” Twitter E-Commerce Pilot Retail Media Networks are on fire Inflation continues to rise. what was it a billion dollars on fulfillment centers which seemed laughably small especially in the context of the. [14:30] Q4 Earnings Reports.

Drop-Shipping 52

Drop-Shipping Shipping Fulfillment Merchant Services 52

Retail Geek

JUNE 11, 2021

Episode 266 of the Jason & Scot show was recorded on Thursday June 11, 2021. Jason: [0:24] Welcome to the Jason and Scot show this is episode 266 being recorded on Thursday June 10th 2021 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Transcript.

Merchant Services 95

Merchant Services Payment Services Management Drop-Shipping 95

Retail Geek

MAY 28, 2021

Episode 265 of the Jason & Scot show was recorded on Thursday May 27, 2021. Jason: [0:24] Welcome to the Jason and Scot show this is episode 265 being recorded on Thursday May 27th 2021 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Digital up 82% vs 2 YA. Transcript.

Merchant Services 92

Merchant Services Apparel Shipping Marketing 92

Retail TouchPoints

NOVEMBER 4, 2021

Think QVC — but in 2021 (in other words, with influencers). Livestreaming ecommerce combines streaming video, social media and celebrity into a cutting-edge shopping experience that’s already taken China — a nation known for being ahead of the game on ecommerce trends — by storm. What’s Livestreaming Ecommerce?

Merchant Services 147

Merchant Services Payment Services Wholesale Management 147

Inside Retail

JUNE 30, 2021

The demand for personalised customer experiences has increased. In order to fulfil customer demands and win their hearts, we, as retailers, need to understand and cater to their changing behaviour and trends. This is because retail offers certain experiences that online shopping simply cannot replicate.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Matt: [18:53] No no that I left before any of those kind of process integration initiatives occurred. And we wound up. [29:43]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

AUGUST 11, 2022

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although one of Talwar’s initiatives is to diversify the company’s merchant base), customers can get products for dirt cheap. Merchant quality.

Merchant Services 239

Merchant Services Planning Consumer Shipping 239

Retail Minded

AUGUST 24, 2021

According to the Future Commerce ‘Vision 2021’ report , 51% of shoppers admit that during the pandemic, they’ve missed the socialising element of going to the shops, and one in four still watch classic shopping channels like QVC. Now over 1,000 companies use Brightpearl to process more than $5 billion in orders each year.

Merchant Services 52

Merchant Services Consumer Inventory Management Shopping 52

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines.

Merchant Services 222

Merchant Services Beauty and Health Returns Consumer 222