Retail TouchPoints

JULY 22, 2022

The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Prediction #1: Content will Become Central to Commerce. Verdict: Spot on.

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Retail TouchPoints

AUGUST 19, 2021

Back-to-school surveys across the retail sector point to a strong season, spurred by pent-up consumer demand. Jeff Orschell, EY’s Americas Consumer Retail Leaders, noted that global data as well as the firm’s consumer research point to demand remaining elevated, despite the uncertainties. ADDITIONAL LISTENING: 2.

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ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

JANUARY 4, 2022

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths. Let’s think ahead though.

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Consumer Customer Experience Marketing Fulfillment 324

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Social Commerce Meets Affiliate Marketing.

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Merchant Services Checkout ATS Fulfillment 254

Inside Retail

MAY 7, 2023

Living in Bangladesh, Egypt, Ethiopia, India , Indonesia, Kenya, Nigeria, and the Philippines, these digital consumers are between the ages of 6 and 26 and represent 36 per cent of the aforementioned countries’ populations. He went on to say that creating consumer awareness about a product or service can be challenging.

Social Commerce 130

Social Commerce Consumer Fulfillment Advertising 130

365 Retail

MARCH 1, 2022

Brands to prioritise growth of sales on multiple online marketplaces: As brands look at ways to reach new audiences and increase sales, the use of online marketplaces will continue to grow and their popularity among consumers will see an uptick throughout the year. At the end of 2021, projected sales were estimated to reach nearly USD 5.0

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Social Commerce Drop-Shipping Fulfillment Shopping 109

Retail TouchPoints

MAY 13, 2021

The number of active users on Alibaba Group ’s ecommerce platforms topped 1 billion for the first time in fiscal year 2021, but this milestone was tainted by the company’s first quarterly operating loss since it went public in 2014 — a result of the historic antitrust penalty levied against the company earlier this year. billion yuan ($1.2

Home Furnishings 179

Home Furnishings Merchant Services Supermarket Social Commerce 179

Retail TouchPoints

AUGUST 5, 2021

Time that consumers spent sheltered in place was largely spent browsing and buying online and scrolling through social networks, and experts believe consumers’ evolved digital behaviors are here to stay. The baseline must be for malls and centers to have a persuasive online presence with links through to retailers’ websites. “The

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. Practical ways to harness the enthusiasm of values-driven consumers. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.

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Merchant Services Payment Services Consumer Beauty and Health 298

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 249

Merchant Services Payment Services Promotions Location 249

Retail TouchPoints

NOVEMBER 16, 2020

Chinese Consumers Flex Their Wallet Muscles. Some of this luxury market growth could be attributed to coronavirus travel restrictions, which have prevented wealthy Chinese consumers from buying items in person at high-end shops in New York City, Paris, Rome, etc. The enhanced buying power of Chinese consumers should encourage U.S.

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Fulfillment Consumer Marketing Shopping 197

365 Retail

DECEMBER 21, 2021

The need to provide an efficient omni-experience was evident in 2021.?Those Retailers are grappling to evaluate with the right network across a blend of large warehouses, smaller localised fulfilment centres and deliveries from stores. Consumers are increasingly online and on social media, which is leading to a boom in social commerce.

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Social Commerce Payment Services Consumer Shopping 104

Retail Assist

JANUARY 12, 2023

Jigsaw teamed up with luxury rental and re-sale platform My Wardrobe HQ in 2021, giving consumers the change to rent collections and sell any of their own pre-loved Jigsaw items. Social Commerce. Levelling up the social commerce space is live commerce. Return options. for a return. in November 2022.

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Retail Trends Social Commerce Returns Department Stores 52

Retail TouchPoints

NOVEMBER 12, 2021

This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth. RTP: Where do you see social commerce fitting into the mix for local retailers in the coming years?

Merchant Services 235

Merchant Services Shipping Fulfillment Social Commerce 235

Retail Geek

APRIL 30, 2021

Episode 262 of the Jason & Scot show was recorded on Thursday April 30, 2021. You know it remains to be seen what’s really going to happen but it seems like the retailers have a lot of confidence in in this being a permanent new consumer Behavior. We recap Amazon, EBay, and Shopify Q1 earnings reports. Transcript.

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Fulfillment Payment Services Merchant Services Shipping 98

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

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Clienteling Consumer Accounting Boutique 261

Inside Retail

FEBRUARY 27, 2023

However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8 per cent due to lockdown-driven spending in 2021. All this shows e-commerce has become critical to any retailer’s sales strategy and there are significant benefits for brands.

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Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

JANUARY 27, 2021

When describing the essence of modern direct-to-consumer (DTC) brands, words like “digitally native,” “quirky,” “edgy” and “creative” are often used. Founded in 2011, MeUndies initially stood out with its bold, colorful and pop culture-infused prints as it acquired a loyal customer base through social media.

Consumer 250

Consumer Apparel Fulfillment Planning 250

Retail Minded

JANUARY 21, 2022

While availability of consumer goods may present some of these hiccups, how those goods are managed should not be an issue. Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF. Also known as social commerce, this is a $89.4 billion in 2021 alone.

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Payment Services Social Commerce Merchant Services Fulfillment 52

Retail TouchPoints

NOVEMBER 1, 2022

consumers relate to and want to back authentic brands. Reels is the new core focus for the social platform as it tries to appeal to consumers’ hunger for short-form video. “I It also seems like a stark contrast from 2021, when many started to create content as a “side hustle” during the pandemic.

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Marketing Consumer Fulfillment Social Commerce 147

Retail Geek

JANUARY 7, 2022

A weekly podcast with the latest e-commerce news and events. Episode 284 is our annual predictions episode for 2021 and a recap of our 2021 predictions. 2021 Predictions Recap. Bonus – More store closures in 2021 than 2020. commerce penetration says at 16% or better in 2021. Yes spac/ipo?

Merchant Services 98

Merchant Services Payment Services Drop-Shipping Apparel 98

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Episode 269 of the Jason & Scot show was recorded on Thursday July 8, 2021. Other News. Transcript.

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Shipping Merchant Services Fulfillment Wholesale 98

I Vend

JANUARY 20, 2021

Here are our predictions on the tech trends that will shape retail in 2021. Read More Social Commerce eCommerce, BOPIS/Click & Collect, and Curbside Pickup have soared in popularity as many shoppers are expected to continue to avoid stores. The subscription pricing covers licensing, support, updates and hosting charges.

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Payment Services Social Commerce Checkout Fulfillment 98

Inside Retail

MAY 29, 2022

Retailers in Southeast Asia, like elsewhere, have accelerated their adoption of digital platforms as consumers have been forced online to meet their everyday needs. Government efforts to promote digital transformation, including investment in wireless networks, have provided an added boost to e-commerce growth. DTC is poised to grow.

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Social Commerce Consumer Shopping Grocer 130

Retail TouchPoints

JUNE 3, 2021

E-commerce University 2021. Even if brands and retailers don’t have a physical store, they have an opportunity to create a seamless customer-focused experience that spans across their branded ecommerce sites, marketplaces and even social channels. SharperImage.com Gets a Big Payoff from a Headless Commerce Upgrade .

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Merchant Services Social Commerce Marketing Consumer 361

Retail TouchPoints

DECEMBER 28, 2021

ecommerce is expected to continue in 2021, according to eMarketer , which also projects that digital sales in the U.S. Stores will become inspiration hubs and fulfillment centers as much as they are purchase points , and ecommerce touch points such as apps and websites will be crucial facilitators for all stages of shopping.

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Fulfillment Checkout Returns Consumer 268

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. But negative press didn’t stop either app from drawing U.S. Nicole Silberstein 6.

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Sporting Goods Advertising Consumer Apparel 291

Retail Geek

AUGUST 20, 2022

First move to making fulfillment by Amazon available to non Amazon sellers or at least sellers off of the Amazon platform and so it’s kind of interesting. Checked out on Tick Tock in huge quantities yet but it’s super interesting the Amazons kind of approach to social commerce, is get content creators and influencers and sellers.

Consumer 83

Consumer Wholesale Drop-Shipping Social Commerce 83

Retail TouchPoints

MAY 9, 2023

Priority 1: Small-Batch, On-Demand Product Development Between July and December of 2021, SHEIN added between 2,000 and 10,000 individual styles to its app each day , according to an investigation by Rest of World. Production for specific SKUs is accelerated, reduced or paused based on market demand.

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Fulfillment Fashion Apparel Fast Fashion 249

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. 6:08] Startup automation things that could bring automated picking to store fulfillment or small fulfillment centers or. Pick to light systems and gloves like a lot of.

Social Commerce 52

Social Commerce Fulfillment Drop-Shipping Loss Prevention 52

Retail Geek

APRIL 9, 2021

Amazon is building Micro Fulfillment Centers to deliver fast-moving grocery & convenience SKUs in under 45mins. Ted: will headless commerce take off in 2021? Scott Silverman: What do you think will be the most surprising post-pandemic consumer behaviors that e-commerce retailers should prepare for? why/why not?

Merchant Services 98

Merchant Services Social Commerce Consumer Payment Services 98

Retail Geek

JUNE 25, 2021

A weekly podcast with the latest e-commerce news and events. In episode 268 is a recap of Amazon Prime Day 2021 featuring David Spitz, CEO of ChannelAdvisor. He joins us this week to share ChannelAdvisor data from Amazon Prime Day 2021. This year Prime Day is earlier than usual on June 22-23, 2021. Transcript.

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Apparel Advertising Marketing Fulfillment 66

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. more than 20 21 largely because 2021.

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Apparel Drop-Shipping Social Commerce Shipping 52

Inside Retail

JUNE 17, 2021

In China, online to offline (O2O) was the fastest growing channel in 2020, particularly for affluent consumers in tier-one cities, combining fast delivery, security through contactless interactions and a wide range of in-demand goods — mainly fresh food and personal care items. There can be no doubts about the opportunity. WeChat and chat.

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Payment Services Fulfillment Specialty Retailers Social Commerce 113

Retail Geek

JANUARY 6, 2023

Goodwillfinds.com is an e-commerce site, which sells previously owned merchandise, which has been donated to Goodwill. We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space.

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Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

JULY 2, 2021

Executives from a who’s who of retailers, social networks and even advocacy groups shared their visions of retail’s future at NRF Converge 2021 , held June 21-25. One of our biggest barriers outside of figuring out the language was just understanding the consumer journey, how to create marketing assets that support that journey.

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Merchant Services Customer Experience Marketing Consumer 183

Retail TouchPoints

AUGUST 11, 2022

That’s why Founder and CEO Ariel Kay has spent the last year building out her executive leadership team, with one of her key appointments being Drew Sheriff , who took the helm as Chief Commercial Officer in November 2021. Lesson 3: Understand and Engage Your Consumer. Lesson 2: Translate Your Online Brand to the Store.

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Location Marketing Fulfillment Social Commerce 256