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‘Where everything comes to life’: Brands on the power of bricks-and-mortar

Inside Retail

At a recent Future50 event hosted by BeautyMatter , Matthew Malin, the founder of Malin + Goetz, Margo Parsiegla, the chief executive officer of Amouage and Amy Errett, the founder and CEO of Madison Reed, spoke about the importance of the in-store shopping experience. With a DTC shop it’s just the screen or an app, she said.

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Essential Shop Kiosk Maintenance Tips

CJ Retail Solutions

By prioritizing customer feedback in decision-making processes, kiosk operators can create a more user-centric experience that meets the evolving needs of their clientele. When it comes to maintaining shop kiosks, it is important to stay up to date with the latest trends and tips in the retail industry.

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As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital  

Retail TouchPoints

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. billion , which is a 28% increase compared to the same period in 2021.

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In Paris without tourists, LVMH unveils Samaritaine store revamp

Inside Retail

After a seven-year makeover, the historic store will reopen to the public on June 23 and rival the likes of Galeries Lafayette, housing a hotel, restaurants and shops. A view inside the revamped Samaritaine department store ahead of its reopening in Paris, France, June 21, 2021. REUTERS/Gonzalo Fuentes.

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#RIC20 Roundtable Recap: How Stores Can Still Amaze Shoppers

Retail TouchPoints

Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%. The main messages: Lean in to clienteling, partnerships and regional ambassadors. A few key questions started the lunchtime conversation: Q: What’s the new purpose of brick -and-mortar retail?

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The backlash to Witchery’s reduced size range has been a “bold awakening”

Inside Retail

The backlash was swift with the public sentiment conveying that Witchery appeared to be betraying its loyal customer base for a new, younger, whiter and thinner clientele. The deep irony that the collection was titled ‘Bold Awakening’ was not lost on anyone.

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Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

Retail TouchPoints

The NMG turnover rate has dropped 20% from 2019, and time-to-hire fell 32% as the retailer filled 1,200 roles in fiscal 2021. The materials were created to help every associate “take their digital clienteling efforts to the next level across various touch points,” said Severson. “We