Retail TouchPoints

AUGUST 17, 2022

On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. On another, it may even enable a nonexistent infeasible process, i.e. a process that’s unthinkable in a manual way but can provide an unprecedented growth opportunity to companies when automated. in 2019 to 14.9%

Payment Services 354

Payment Services Advertising Returns Checkout 354

Star Miconics

MARCH 11, 2022

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop.

Payment Services 88

Payment Services Merchant Services Kiosk Checkout 88

Retail TouchPoints

AUGUST 30, 2021

I have very vivid memories about Service Merchandise , a now-defunct business with a unique ordering process focused on catalog inventory. Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. Don’t remember it?

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Payment Services Shopping Jewelry Shrinkage 255

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Give Back-to-School Shoppers Alternative Payment Options.

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Payment Services Checkout Drop-Shipping Customer Retention 252

Retail TouchPoints

MARCH 25, 2022

This is further supported by a study from NetSuite , which found that 97% of consumers see a need to go to a physical store. Payments play a key role. That means no checkout line and fast access to product information. Digital wallets such as Click to Pay or Apple Pay make checkout faster. Debit Cards and Smartphones.

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Payment Services Checkout Shopping Consumer 249

Inside Retail

MAY 25, 2022

The findings in BigCommerce’s 2022 ANZ State of Ecommerce Report give valuable insights into what aspects of online shopping matter to consumers. What are consumers saying about their cart experiences? Combining high shipping cost with failing to disclose the cost early in checkout is a recipe for disaster.

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Payment Services Checkout Shipping Returns 147

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. But when it came to alternative payments, BNPL was the star. trillion , up from $1.1 18 and Dec.

Social Commerce 274

Social Commerce Fulfillment Drop-Shipping Payment Services 274

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

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Merchant Services Payment Services Checkout Accounting 284

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Advertising 136

Retail TouchPoints

AUGUST 3, 2022

Which is great news for consumers who are unabashed fans of buy now, pay later, also called BNPL. Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. trillion by 2030.

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Payment Services Finance Point of Sale Checkout 225

Retail Focus

MARCH 29, 2022

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . Three of six key trends identified in ASCG’s latest eBook research include: 1) Spread the cost.

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Consumer Payment Services Inventory Management Returns 211

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S.

Merchant Services 289

Merchant Services Shopping Payment Services Advertising 289

365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. The biggest reason is the irritation we experience when the process doesn’t work smoothly, particularly from the ‘unknown items in the bagging area’ Many of us have felt this frustration at the grocery store.

Checkout 52

Checkout Payment Services Supermarket Point of Sale 52

Retail Focus

NOVEMBER 1, 2023

Offline merchants are introducing new tech to compete with ecommerce companies, and there have been delivery issues with some internet-based services. In fact, more than 82 per cent of the British population purchased at least one product online in 2021. But has this form of retail reached a point at which it could potentially decline?

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Merchant Services Payment Services Shopping Checkout 130

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.

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Payment Services Checkout Customer Retention Kiosk 223

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. Terms of the deal were not disclosed.

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Merchant Services Returns Payment Services Checkout 154

Retail TouchPoints

DECEMBER 8, 2020

The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions. Consumers shopping autonomously check in using an AiFi app, or they can continue to shop as usual with a cashier at checkout ( check out a video demo here ).

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Shopping Checkout Payment Services Consumer 321

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Merchandise assortments will shrink dramatically.

Grocer 302

Grocer Payment Services Checkout Value Offer 302

I Vend

FEBRUARY 9, 2024

All retail processes iVend helps retailers become irresistible to shoppers. billion in 2021 to $31.38 Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience.

Payment Services 52

Payment Services Inventory Management Checkout Point of Sale 52

I Vend

DECEMBER 11, 2023

As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. All retail processes iVend helps retailers to stay ahead of retail technology trends. billion in 2021 to $31.38 For the world of retail technology, 2024 looks set to be an exciting year.

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Payment Services Inventory Management Checkout Point of Sale 53

Inside Retail

JANUARY 5, 2023

“She is a proven growth leader with a distinguished track record of brand strategy, omnichannel execution, talent acquisition and development, and passion for driving best-in-class consumer connectivity, experience, and brand loyalty.”. In this company, he led platform product and operations. TikTok bolsters e-commerce team.

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Payment Services Checkout Social Commerce Promotions 130

Inside Retail

JANUARY 5, 2023

“She is a proven growth leader with a distinguished track record of brand strategy, omnichannel execution, talent acquisition and development, and passion for driving best-in-class consumer connectivity, experience, and brand loyalty.”. In this company, he led platform product and operations. TikTok bolsters e-commerce team.

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Inside Retail

OCTOBER 6, 2021

Fast forward to October 2021, and Australia’s largest online fashion retailer The Iconic is leading the way on resale, partnering with AirRobe on the Circular Wardrobe, an initiative that allows customers to resell, rent, or recycle their preloved items with one click. Tapping into gen Z spending power.

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Payment Services Fashion Accessories Checkout 246

A1 Retail

JANUARY 27, 2022

The value of payments made contactlessly increased 40.2 The contactless limit increase to £100 in October 2021 increased the average number of transactions by 27.5 Thursday 23 December was the busiest day for contactless payments with the value of eligible transactions 121.4 per cent higher than the daily average in 2021.

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Merchant Services Payment Services Outdoor Checkout 75

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. Consumers are left disappointed, feeling cheated and let down. This surge of reseller abuse can have a negative impact on the business-consumer relationship.

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Merchant Services Payment Services Drop-Shipping Shipping 162

Inside Retail

OCTOBER 19, 2021

Online shoppers want variety – and they want it for everything, including their payment options. Offering more payment methods has been shown to increase conversion rates on fashion websites, but many retailers are wary of accepting alternative payment methods as they come with new vulnerabilities and fraud challenges.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Independent Retailer

SEPTEMBER 2, 2021

2020 may have thrown us all for a loop, but consumers are excited to get out there and do their gift shopping in person. Independent Retailer has put together a survival guide to help indie retailers navigate the 2021 holiday season — Black Friday, Cyber Monday, Christmas, and everything in between. In the U.S.,

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Jewelry Checkout Shopping Consumer 101

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.

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Merchant Services Accounting Payment Services Returns 254

I Vend

JULY 8, 2021

The power of tech – Technology and automation enhance customer experience – existing initiatives such as contactless payments, self-checkout, BOPIS and curbside pickup will all continue to gain momentum, and will rely ever more heavily on barcode and OCR-enabled apps for maximum efficiency.

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Customer Experience Payment Services Checkout Marketing Spend 98

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

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Fulfillment Payment Services Beauty and Health Checkout 222

A1 Retail

JULY 2, 2021

The global ecommerce market is expected to continue to grow in 2021, illustrating that there is a strong a market for cross-border ecommerce. This trend is fueled by online shoppers willing to purchase goods outside of their country’s borders, so long as the process is smooth, and reliable. Compliance is Key.

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Payment Services Checkout Shipping Consumer 98

Retail TouchPoints

SEPTEMBER 8, 2021

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. The purchasing power of $79 in 2005 equals about $109.90

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Merchant Services Payment Services Fulfillment Shipping 206

Inside Retail

NOVEMBER 2, 2021

Demand for online alcohol services has grown significantly in recent years, particularly during the pandemic when bars and restaurants were closed. According to an OECD report published in May 2021, while the majority of people did not change how much they drank, most of those who did drank more. And there’s no sign of demand slowing.

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Payment Services Checkout Consumer Fashion 246

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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Merchant Services Payment Services Fashion Checkout 52

A1 Retail

NOVEMBER 27, 2023

Mollie data reveals record Black Friday week online spending with European consumers checking out larger basket sizes Mollie , one of the fastest growing financial service providers in Europe, has revealed that merchants saw a 7.3 percent in 2021 to 3.3 percent) when compared to last year. percent in 2023.

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Merchant Services Payment Services Checkout Fashion 59

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. Practical ways to harness the enthusiasm of values-driven consumers. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.

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Merchant Services Payment Services Consumer Beauty and Health 282

Independent Retailer

AUGUST 29, 2022

BNPL is a great payment option, especially with the holiday season coming up so consumers do not have to front the entire amount at the time of purchase. BNPL is a great payment option, especially with the holiday season coming up so consumers do not have to front the entire amount at the time of purchase.

Merchant Services 88

Merchant Services Payment Services Checkout Accounting 88