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Three Ways Retailers Can Avoid Accessibility Lawsuits and Reach Even More Customers Online

Retail TouchPoints

MAY 20, 2021

A 2020 WebAIM research report found that 98.1% First, ensure all buttons, links and images are labeled with text descriptions, known as ‘alt tags’ in the backend of your site. This means that organizations that provide public accommodation must take steps to communicate effectively with customers with disabilities, including online.

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Consumer Shopping Customer Experience ATS 299
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Amazon Unsurpassed as Omnichannel Retailer

Mass Relators

JANUARY 21, 2022

Amazon also accelerated Whole Foods’ physical expansion, opening 16 stores across the country during 2020 despite the COVID-19 pandemic and adding another six last year. The flagship location debuted in September 2020, in a former Toys ‘R’ Us location in Woodland Hills, Calif. are slated to open this month.

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