Retail TouchPoints

JANUARY 5, 2021

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. 24, 2020), or 2.4% However, the larger story of holiday 2020 is still being written. 11 through Dec. during the traditional Nov.

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Drop-Shipping Merchant Services Returns Shipping 244

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. BOPIS (buy online, pick up in-store) took off in 2020, led by curbside pick-up (BOPAC) increasing 208% by the beginning of May. One-third think seven-day free shipping is ‘acceptable.’ on average.

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Consumer Drop-Shipping Shipping Returns 309

Retail TouchPoints

OCTOBER 16, 2020

Prime Day 2020 will likely prove to be a success, according to Rachel Dalton, Director of Ecommerce and Omnichannel Insights at Kantar. planned to spend less. of non-members planned to make purchases during the promotion — a sizable audience. Small Businesses Were Big Beneficiaries of Prime Day 2020. While the $3.5

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Retail TouchPoints

APRIL 27, 2023

In 2020, 62% of consumers had made that kind of switch. Smarter Shipping Options Transport is a large component of the ecommerce footprint. Reduce the Impact of Returns Returns are a net negative for everyone. Returns often end up in landfills rather than back in stock, compounding their environmental impact.

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Inside Retail

FEBRUARY 8, 2022

Douglas Low: It was a global offering, so you were either purchasing things from Paris or New York, and then they were shipped to you. IR: When do you plan to launch the new websites? IR: Were those stores planned and delayed due to Covid, or has there been a recent increase in demand? Inside Retail : What did A.P.C.

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365 Retail

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on 365 RETAIL | Retail Technology News.

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Returns Inventory Management Shipping Management 78

Mass Relators

APRIL 23, 2024

In April of 2020, when the pandemic shut down the industry, ECRM shifted to virtual meetings — initially using Zoom, then in June 2020 launching its proprietary platform, ECRM Connect, and its Sessions remained virtual through the middle of last year. Innovation pipeline. These are 10-minute meetings held in a ballroom.

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Retail TouchPoints

NOVEMBER 9, 2021

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods.

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Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. and Canada stores have been closed since March 18, the company enabled ship-from-store capabilities in approximately 85% of its U.S. Even though approximately 95%.

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Retail TouchPoints

MAY 21, 2021

Blue Apron, Freshly and HelloFresh are among the businesses that saw a flood of new customers in 2020; and. More than one-third of Americans said that none of the gifts they gave during the 2020 holiday season were shipped. There are subscription shopping services now available too.

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Merchant Services Drop-Shipping Shipping Consumer 278

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Retailers will have to have a definitive plan to communicate order confirmations, delivery updates and delay notifications. Regardless, these communications will be crucial to whether holiday customers return throughout 2021.

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Retail TouchPoints

FEBRUARY 4, 2021

Amazon is seeing returns on its sustainability investments, particularly for its electric delivery van pilot and machine learning (ML)-powered reductions in packaging weight. Last year, Amazon delivered more than 20 million packages using electric vehicles, and the retailer plans to continue building on this momentum in 2021.

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Shipping Accounting Returns Planning 174

Inside Retail

APRIL 22, 2021

billion online in 2020, and many sellers experienced substantial growth in key categories, such as home goods, health and beauty. With marketplaces growing more than 80% globally in 2020, there will be even more options than ever for brands to connect with consumers. Australians spent an unprecedented $50.46 Fulfilment of the future.

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Fulfillment Beauty and Health Advertising Accounting 299

Inside Retail

MARCH 7, 2024

Despite a slight dip in 2020, the global apparel market is set to grow to about US$2 trillion by 2028, from US$1.79 Expansion plans will be supported by the opening of a second boutique in Victoria and a third in New South Wales by the year’s end. It has also enabled the brand to ship from store if an item is out of stock.

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Retail TouchPoints

JUNE 15, 2021

Being able to spot increases in demand in a channel and a geographic region (either through POS data, online analytics or social and marketing sources) will enable retailers to respond faster, not just in moving inventory within their network but all the way through to manufacturing and demand planning. Profitably Managing Returns.

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Retail TouchPoints

JULY 26, 2022

While shopping sprees leading up to Black Friday happened before 2020, more shoppers bought in early November over the last two years due to inventory and supply chain issues. plan to start buying gifts earlier – the No. For example, store associates should get measured on fulfillment metrics if they are picking and shipping.

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Drop-Shipping Fulfillment Consumer Shipping 265

Retail TouchPoints

FEBRUARY 15, 2022

Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items. If 2020 was online grocery’s “debutante party,” then 2022 might be viewed as its genuine coming of age. Merchandise assortments will shrink dramatically. Spencer Price is Co-founder and CEO of Halla.

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Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. Once the pandemic hit, our wholesalers had to close their stores, and we had to rethink our entire email plan,” said Florin.

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Retail Focus

OCTOBER 4, 2022

of all retail spending when the pandemic was at its peak in 2020. All of which has a knock-on effect for retailers and could prompt a worrying trend – especially as we approach peak shopping and shipping season in 2022. It’s fair to say the world of e-Commerce has changed drastically in recent years. Review the previous peak season.

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Retail TouchPoints

SEPTEMBER 11, 2020

All eyes have shifted to e-Commerce as, according to a recent Forrester survey, 42% of consumers do not plan to return to stores after stay-at-home orders are lifted. [1]. With this in mind, there are some key considerations to keep in mind as you begin initiating your Peak 2020 plan. Invaluable Customer Service.

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Retail TouchPoints

JANUARY 15, 2021

You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. Cost per order: Your cost per order is an important metric because it tells you how much one order costs once advertising, packaging, shipping, etc. Website traffic: More than 4.5

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Payment Services Promotions Shipping Planning 148

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. When a brand’s products are warehoused closer to the consumer, they save on shipping and logistics costs.

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Merchant Services Payment Services Fulfillment Shipping 202

Retail TouchPoints

OCTOBER 21, 2021

But seller uptake was slow — at the end of 2020, Google Shopping had approximately 8,000 sellers, according to Marketplace Pulse. In July 2020 Google eliminated commissions and fees , making it free for merchants to not only list their products on Google but also to highlight deals and discounts. digital ad revenue (up from 7.8%

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Merchant Services Advertising Shopping Drop-Shipping 287

Retail Gazette

OCTOBER 24, 2023

Retail Gazette caught up with chief product officer Mauricio Monico on how it plans to compete with its Chinese rivals. The San Francisco-based platform shipped its vast array of discounted products straight from their factories. “[The Where does that leave Wish? Wish chief product officer Mauricio Monico.

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Drop-Shipping Merchant Services Shipping Planning 113

Retalon

OCTOBER 8, 2020

But getting the biggest return on that investment, especially in today’s tough retail environment, requires a more nuanced, data-driven approach to inventory management than most retailers are used to. Employ the Pareto distribution in merchandise assortment planning. There’s more to it. Reducing your inventory costs will improve KPIs.

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Markdowns Inventory Management Promotions Planning 41

Retail TouchPoints

NOVEMBER 28, 2022

A brand’s communications should convey an ongoing plan of action that addresses its customers’ pain points. To maintain this level of tailored communication, a winning strategy will experiment with the nuances of language as a motivator.

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Shipping Consumer Marketing Returns 256

Retail Gazette

OCTOBER 5, 2023

On top of that, she has faced fierce criticism around her turnaround plan, which includes a focus on non-retail activities such as house building. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? His deep grocery experience could be vital in getting Waitrose back on form.

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Supermarket Department Stores Grocer Returns 109

Inside Retail

JUNE 13, 2023

NL: It offers customers access to exclusive benefits, including personal shopper services, regular discounts and offers, as well as complimentary express shipping. We plan to grow this segment by ensuring these customers invest more in their wardrobe and by ensuring new customers are making considered purchases.

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Merchant Services Payment Services Fashion Customer Experience 245

Inside Retail

JUNE 8, 2021

With stores shut, customers flooded the company’s support team with questions about product fit, delivery delays and return policies. As a result, Accent Group saw its biggest month of online sales in May 2020, with $29 million in transactions. In comparison to other departments, we’re absolutely massive.”.

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Independent Retailer

FEBRUARY 24, 2022

The return of in-person shopping, alongside continued growth of ecommerce sales, proved 2021 to be one of the most successful retail years to date. In 2020, with the pandemic causing consumers to avoid making trips to the store, ecommerce grew to 14 percent of all retail sales. In-Person Shopping Around for the Long Haul.

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Shipping Consumer Shopping Returns 102

Inside Retail

FEBRUARY 28, 2022

Whilst 2020 was about dealing with the outcomes of the acceleration of e-commerce and omnichannel, in 2021, retailers were trying to cope with a perfect storm of demand and supply issues, including international shipping uncertainty, loss of capacity, increased costs – even a lack of containers and pallets.

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Fulfillment Drop-Shipping Planning Management 130

Independent Retailer

JANUARY 20, 2022

Here are the five key trends that businesses should take seriously as they plan for the coming year: . Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. In fact, according to Forrester, over a third of U.S. Looking to the Future.

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Retail Trends Returns Merchant Services Consumer 84

Inside Retail

JUNE 27, 2021

For retailers with stores and offices in Greater Sydney, the Blue Mountains, Wollongong and the Central Coast of New South Wales, the two-week lockdown announced on Saturday has meant a return to stockpiling behaviour, remote working and potential supply chain disruptions. But this time around, they’re better prepared to handle it. “We

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Mass Relators

NOVEMBER 9, 2021

Dockworkers are unloading ships as fast as they can, but the challenge is to move the containers out of the ports to make room for the next ship,” said Jonathan Gold, vice president for supply chain and customs policy at NRF. “We Some carriers have announced plans to divert to other locations, but congestion is building nationwide.

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ATS Shipping Returns Location 52

Inside Retail

SEPTEMBER 27, 2021

HW: In the throes of 2020’s Melbourne lockdown, we unveiled our inaugural store in Abbotsford, as well as that expansive wonderland-meets-warehouse in Brunswick. And we are doing this really well, with around 30 per cent of our orders each day coming from returning customers. What is Sheet Society doing in that space? HW : Absolutely.

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Mass Relators

OCTOBER 20, 2021

NEW YORK — As COVID-19 is set to impact yet another holiday season, a return to some pre-pandemic spending levels is expected to bring holiday cheer. A merry and bright holiday season, for some 2021 holiday spending intentions are approaching 2019 levels, signaling a return to our next normal.

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Promotions Planning Shopping Returns 52

Retail TouchPoints

OCTOBER 20, 2021

It would be easy to assume the retail industry coming out of 2020 was in dire straits. The pandemic challenged any retailer that “over-expanded” its physical footprint in previous years to right the ship and ensure its remaining stores were properly tailored to the target market.

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Sporting Goods Accounting Promotions Consumer 244