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Answering the $100 Billion Question: How Can Retailers Combat Refund Fraud?

Retail TouchPoints

In 2023, fraudulent returns accounted for a staggering 13.7% of all returns , resulting in $101 billion in losses. One common tactic is receipt fraud, where fraudsters will attempt to return stolen items or items purchased at a discounted price, with an altered or fake receipt. Refund fraud is a significant issue for U.S.

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DEI Deflates, Retail Media Rises, Mergers Flounder

Retail TouchPoints

After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023. consumers wallet.

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Funday founder on how retail has changed since Covid – and remained the same

Inside Retail

trillion in 2020, according to Digital Commerce 360 estimates, a 24 per cent increase. As foot traffic returned, we rapidly expanded into mass grocery, petrol and convenience; channels like Woolworths, Coles, Ampol, Coles Express and thousands more independents and specialty stores. In what ways has it returned to “normal”?

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Walmart’s latest AI feature aims to help associates overcome language barriers

Retail Dive

Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. Dive Brief: Walmart is rolling out AI-powered tools to its 1.5 million U.S.

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Malls’ New Success Strategy: Attracting Gen Zers Hungry for Social Contact

Retail TouchPoints

Some of the most successful places like Rick Carusos The Grove and Scott Malkins Belmont Park Village are rooted in luxury hospitality, with champagne-accompanied shopping, personalized concierge services, integrated apps (not just a map) and order-ahead options, in addition to many more a la carte hospitality features.

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Perigold opens first store

Retail Dive

Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. revenue inched up 1.6% Long live DTC. By Cara Salpini • Nov.

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Dude Wipes secures private equity investment

Retail Dive

Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. By Caroline Jansen • Oct. You can unsubscribe at anytime.