Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). on average.

Consumer 310

Consumer Drop-Shipping Shipping Returns 310

Retail TouchPoints

JANUARY 5, 2021

Fraud is a costly problem for merchants, and it’s growing. And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups.

Merchant Services 248

Merchant Services Payment Services Shopping Shipping 248

Retail TouchPoints

SEPTEMBER 2, 2020

In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research : from the first week of March to June 27, 2020, online sales grew 309% over the same period year. In 2020, Vivino’s sales have shown massive year-over-year growth, growing 2X from March to June.

Merchant Services 222

Merchant Services Shopping Customer Experience Shipping 222

Retail TouchPoints

OCTOBER 4, 2021

Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies. Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. Let the countdown begin….

Merchant Services 303

Merchant Services Payment Services Fulfillment Promotions 303

Retail Gazette

OCTOBER 24, 2023

Retail Gazette caught up with chief product officer Mauricio Monico on how it plans to compete with its Chinese rivals. The San Francisco-based platform shipped its vast array of discounted products straight from their factories. “[The Where does that leave Wish? Wish chief product officer Mauricio Monico.

Drop-Shipping 111

Drop-Shipping Merchant Services Shipping Planning 111

Retail TouchPoints

JULY 10, 2020

As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Merchants need to be aware of the constantly shifting nature of commerce and prepare accordingly to ensure they keep pace with the many factors impacting their business.

Merchant Services 151

Merchant Services Customer Experience Checkout Fulfillment 151

Retail TouchPoints

NOVEMBER 14, 2022

growth recorded in 2021 and the 26% jump in 2020. was to enhance certainty for our merchants’ operations,” said Chui Xue, President of Industry Development and Operation Center of Taobao and Tmall at Alibaba Group in a statement. “We to 3.6% , according to Reuters. This would be well below the 8.5% Alibaba’s share price ended Nov.

Merchant Services 147

Merchant Services Jewelry Shopping Shipping 147

Retail Minded

AUGUST 27, 2022

Among them, a global supply chain crisis – rife with driver shortages and lengthy shipping. in 2020 (National Retail Federation). final nail in the coffin for retailers – while other reports describe merchants being overstocked. inventory planning and purchasing, stock control and supply chain. To calculate.

Merchant Services 98

Merchant Services Drop-Shipping Markdowns Planning 98

Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case.

Drop-Shipping 175

Drop-Shipping Consumer Merchant Services Shipping 175

Independent Retailer

JANUARY 20, 2022

Here are the five key trends that businesses should take seriously as they plan for the coming year: . shoppers have been deterred from making an online purchase due to worries over the return process, while online merchants have responded by trying to offer clearer and more generous return policies. Looking to the Future.

Retail Trends 84

Retail Trends Returns Merchant Services Consumer 84

Indigo 9 Digital

FEBRUARY 28, 2023

Shein is vertically integrated allowing it to go from design to shipping in as little as three days. Inditex, Zara’s parent company planned to close up to 1,200 stores by the end of 2022 and open 450 new stores. 2020 marked the first time Inditex ended a year with fewer stores than when it started the year.

Fast Fashion 98

Fast Fashion Fashion Apparel Department Stores 98

Merchant Marverk

MARCH 25, 2020

In fact, eCommerce sales are expected to surge in 2020 as consumers stock up on essentials, such as food, healthcare items, cleaning products, household items, and even consumer electronics to stay entertained while at home. The second way is to use a third-party delivery service, such as Shipt or Instacart. Further Reading.

Merchant Services 61

Merchant Services Payment Services Beauty and Health Sporting Goods 61

Independent Retailer

NOVEMBER 21, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widely expected lack of demand. Use Intelligent Inventory Planning. Use Intelligent Inventory Planning. back to top.

Shopping 73

Shopping Merchant Services Consumer Planning 73

Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice.

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 213

Merchant Services Drop-Shipping Payment Services Shipping 213

Retail Geek

FEBRUARY 19, 2021

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data. US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5%

Merchant Services 60

Merchant Services Payment Services Fulfillment Home Furnishings 60

Wiser

OCTOBER 2, 2020

What can be done to optimize shelf conditions such as availability, planogram compliance, display compliance, and more? We have answers in this webinar, held on September 25th, 2020, and hosted by the Category Management Association. Retail in 2020. Casey Berns: Yes, thanks, Tom. Happy to be here.

Consumer 148

Consumer ATS Merchant Services Outdoor 148

Retail Geek

JULY 9, 2021

9:39] In the same way it made sense for Amazon to rent a WS capacity to others and you know provide some of these other services it’s a way to monetize their delivery Network and their fulfillment Network so I think it’s super smart. Um I do think Shopify had some aspirations in the 3pl side of things and I assume.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail TouchPoints

OCTOBER 3, 2023

In 2020, the company brought in former Walmart Ecommerce COO Jamie Iannone as CEO, and Iannone promptly set out to reimagine Ebay’s role in the now crowded marketplace ecosystem. Services and Experiences Designed for Enthusiasts The first step in drawing these buyers in and keeping them coming back is building trust in the buying experience.

Merchant Services 266

Merchant Services Accessories Customer Experience Consumer 266

Retail Minded

NOVEMBER 2, 2021

The behind the scenes battle going on between the two biggest ecommerce platforms in the US – Amazon and Shopify – could have significant implications for merchants. Amazon’s real customer is the end consumer – rather than the merchants that make up its Marketplace business. That moves Shopify into Amazon’s patch.

Merchant Services 52

Merchant Services Fulfillment Shipping Wholesale 52

Retail TouchPoints

SEPTEMBER 15, 2020

The good news is that retailers can make a number of adjustments both to reduce return rates and to make the overall process more streamlined and less costly. These locations include physical stores that take in returns for other retail brands, as well as office buildings, post offices and shipping company stores, kiosks and more.

Returns 177

Returns Merchant Services Shipping Location 177

Independent Retailer

DECEMBER 20, 2022

As companies try to get tighter control over the flow of goods from factories to consumers, Amazon recently launched a supply-chain management service to its web services business. . But from 2020-2021, there was almost a 67 percent increase. Still, Amazon, which ships 1.6 How to Get Started. 10 GB of data storage.

Supply Chain Management 78

Supply Chain Management Merchant Services Management Wholesale 78

Inside Retail

JANUARY 11, 2022

Inside Retail : When I spoke with Gerry Harvey a few months into the Covid-19 pandemic in 2020, he described it as one of the best things for his business because of how much people were spending on their homes. Our view and the view of our merchants is that 2023 is probably when we will see it stabilise.

Apparel 130

Apparel Returns Accounting Management 130

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S.

Returns 270

Returns Merchant Services Drop-Shipping Consumer 270

Retail TouchPoints

MAY 12, 2021

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue boosts, according to Signifyd Ecommerce Pulse data. Upscale jewelry designer Gorjana, for example, saw 300% growth in 2020, with a 400% monthly increase in sales between April and May 2020 alone.

Jewelry 201

Jewelry Merchant Services Customer Experience Wholesale 201

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Richard Maicki.

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail Geek

MARCH 11, 2022

it’s kind of like a multi-channel shipping solution so they’ve you and I have long. 8:09] There’s a lot of speculation that they’re going to come out with some kind of a Shopify killer or some kind of competitive offering to Shopify so this gives them a pretty interesting shipping kind of non Amazon shipping solution.

Drop-Shipping 52

Drop-Shipping Shipping Fulfillment Merchant Services 52

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them.

Payment Services 194

Payment Services Merchant Services Consumer Customer Experience 194

Independent Retailer

JANUARY 27, 2022

In 2020, consumers returned an estimated $428 billion in merchandise, representing more than 10 percent of total retail sales. They are also punishing brands that do not live up to their standards: according to Forrester, over a third of consumers have canceled planned purchases due to lackluster return policies. Spell it Out .

Returns 73

Returns Merchant Services Shipping Consumer 73

Retail TouchPoints

FEBRUARY 2, 2021

billion USD ) in Q3 2020, a period that included the annual Singles’ Day online shopping bonanza, generating a year-over-year increase of 37%. Global Shopping Festival by stimulating consumption, satisfying consumer demands and supporting the business recovery of merchants in response to the impact of the pandemic. billion ( $74.1

Merchant Services 181

Merchant Services Marketing Planning Shipping 181

Retail Geek

OCTOBER 6, 2022

The bigwigs from the cpgs many of which were also at grocery shop so so it was a lot of back-and-forth but you’re right grocery shops a spin-off of shop talk which is old-school a spin-off of a show called money 2020 if you’re really. Services to other retailer. Scot: [7:10] Spin-off of the spin-off of a spinoff.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail Minded

FEBRUARY 8, 2023

Keeping this in mind, as we look ahead into 2023, we are given the choice to embrace challenge and seek opportunity or approach the year without a constructive, proactive plan. Not only is automation going to speed us customer service experiences, but it’s going to create an “omni-connected” workplace for agents. Retaining workers.

Merchant Services 98

Merchant Services Customer Retention Customer Experience Planning 98

Retail Geek

APRIL 7, 2023

So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got. The thing that has grown a ton is you know shoptalk offers this Meetup service.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

JUNE 13, 2022

5:15] Another hobby of I guess it was a shared one is we like to coin phrases, one of the ones that I coined was Zero friction addiction so when consumers have these low-friction experiences not only are they great. And this is where we. Jason: [11:03] We got on like The Today Show.

Fulfillment 52

Fulfillment Shipping Merchant Services Advertising 52

Retail Geek

MAY 20, 2021

April Sales – Flat vs. March 2021, up 41% vs. April 2020 (severely Covid impacted month). vs Q4 2020, up 39.1% vs Q1 2020. 8:15] But if we compare April of 20 21 to April of 2020 retail sales were up a whopping forty six percent. Perry was up 200 and or I’m sorry 727 percent from April of 2020.

Apparel 86

Apparel Drop-Shipping Fashion Shipping 86

Retail Geek

MAY 6, 2024

Furthermore, we embark on a detailed exploration of supply chain logistics, with a spotlight on Amazon’s expansion into third-party logistics services, revolutionizing traditional retail strategies by sharing proprietary capabilities for wider adoption. 2020, 2021, and 2022 were the greatest three years in the history of retail.

Merchant Services 69

Merchant Services Consumer Drop-Shipping ATS 69

Retail Prophet

JULY 18, 2022

If a single image has come to define the failure of global supply chains amid the Covid-19 crisis it’s that of the Ever Given – one of the world’s largest container ships – seized in a diagonal death grip inside the Suez Canal, heavy with more than twenty thousand units of cargo aboard. Slave laborers load cotton onto waiting ships.

Dead-Stock 59

Dead-Stock Shipping Merchant Services Markdowns 59