Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 259

Consumer Merchant Services Payment Services Drop-Shipping 259

Retail TouchPoints

JANUARY 5, 2021

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. 24, 2020), or 2.4% However, the larger story of holiday 2020 is still being written. 11 through Dec. during the traditional Nov.

Drop-Shipping 253

Drop-Shipping Merchant Services Returns Shipping 253

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. With marketing and advertising costs, discounts, promotions, free shipping, fast deliveries and high returns, leaving money on the digital commerce table isn’t an option.

Merchant Services 244

Merchant Services Returns Shipping Payment Services 244

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. When a brand’s products are warehoused closer to the consumer, they save on shipping and logistics costs.

Merchant Services 212

Merchant Services Payment Services Fulfillment Shipping 212

Retail Minded

NOVEMBER 2, 2021

The behind the scenes battle going on between the two biggest ecommerce platforms in the US – Amazon and Shopify – could have significant implications for merchants. Amazon’s real customer is the end consumer – rather than the merchants that make up its Marketplace business. That moves Shopify into Amazon’s patch.

Merchant Services 52

Merchant Services Fulfillment Shipping Wholesale 52

Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. “I

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. “I

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 293

Merchant Services Advertising Shopping Drop-Shipping 293

Inside Retail

AUGUST 22, 2021

A post-pandemic uptick in Australian e-commerce is here to stay, according to a new study conducted by order and delivery management software company ShipStation. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

MARCH 24, 2022

Where consumers live has a lot to do with which returns process they prefer. This is a big contributor to consumers’ number one complaint about returns : the label not being included in the shipping box. Gift cards grew 27% over the 2020 holiday season and came to represent nearly 40% of gift purchases.

Returns 308

Returns Drop-Shipping Merchant Services Shipping 308

Inside Retail

JULY 20, 2021

He was speaking to Reuters from the Pacific Ocean as his ship now heads to Australia. They are among about 100,000 seafarers stranded at sea beyond their regular stints of typically 3-9 months, according to the International Chamber of Shipping (ICS), many without even a day’s break on land. People are desperate. seafaring convention.

Merchant Services 130

Merchant Services Shipping Management Supermarket 130

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). on average.

Consumer 311

Consumer Drop-Shipping Shipping Returns 311

Retail TouchPoints

OCTOBER 26, 2022

In 2020 she launched cross-border B2B ecommerce platform Qalara , which connects Indian and Southeast Asian artisans, producers and manufacturers with buyers around the world and where she now serves as CEO. And] with all this digitization, there are so many more small- and medium-sized merchants around the world that need to source to sell.

Drop-Shipping 235

Drop-Shipping Merchant Services Shipping Wholesale 235

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 307

Merchant Services Payment Services Fulfillment Promotions 307

Retail TouchPoints

JUNE 11, 2020

Even when we look back to early 2020 before COVID-19 was a global pandemic, retail was being shaken at its foundations by the rapid rise of Amazon; consumer shifts to online channels and home delivery; declining brand loyalty among shoppers; and supply chain complexity in the midst of tariff and trade wars.

Management 135

Management Merchant Services Promotions Marketing 135

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

Returns 150

Returns Merchant Services Drop-Shipping Accessories 150

Retail TouchPoints

OCTOBER 3, 2023

In 2020, the company brought in former Walmart Ecommerce COO Jamie Iannone as CEO, and Iannone promptly set out to reimagine Ebay’s role in the now crowded marketplace ecosystem. Services and Experiences Designed for Enthusiasts The first step in drawing these buyers in and keeping them coming back is building trust in the buying experience.

Merchant Services 270

Merchant Services Accessories Customer Experience Consumer 270

Retail TouchPoints

JULY 10, 2020

As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Merchants need to be aware of the constantly shifting nature of commerce and prepare accordingly to ensure they keep pace with the many factors impacting their business.

Merchant Services 151

Merchant Services Customer Experience Checkout Fulfillment 151

Retail TouchPoints

MAY 12, 2021

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue boosts, according to Signifyd Ecommerce Pulse data. Upscale jewelry designer Gorjana, for example, saw 300% growth in 2020, with a 400% monthly increase in sales between April and May 2020 alone.

Jewelry 206

Jewelry Merchant Services Customer Experience Wholesale 206

Retail TouchPoints

SEPTEMBER 15, 2020

The good news is that retailers can make a number of adjustments both to reduce return rates and to make the overall process more streamlined and less costly. These locations include physical stores that take in returns for other retail brands, as well as office buildings, post offices and shipping company stores, kiosks and more.

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Returns Merchant Services Shipping Location 178

Retail Gazette

OCTOBER 24, 2023

The San Francisco-based platform shipped its vast array of discounted products straight from their factories. “[The Flying on a high off the pandemic online shopping trend, Wish debuted on the Nasdaq stock exchange in December 2020 providing it with an initial valuation of £11.4bn ($14bn).

Drop-Shipping 113

Drop-Shipping Merchant Services Shipping Planning 113

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG). Richard Maicki.

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Drop-Shipping Merchant Services Fulfillment Shipping 183

Inside Retail

SEPTEMBER 19, 2022

It aims to houseIPR protection policies, programs, tools and resources to manage and deter IPR infringement on the participating platforms. In Asia, the growth of e-commerce has been frenetic as populations have quickly adjusted to working from home and getting all their products and services online with the convenience of home delivery.

Merchant Services 246

Merchant Services Advertising Consumer Fulfillment 246

Independent Retailer

NOVEMBER 2, 2021

Crypto Payments Help Deliver a Competitive Advantage. Crypto payments help businesses attract a new customer segment while also lowering payment costs and eliminating fraud chargebacks. There are four main findings based on interviews with four merchants that accept bitcoin and other cryptos.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail Geek

DECEMBER 7, 2020

They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. Episode 249 of the Jason & Scot show was recorded live on Monday, December 7th, 2020. Transcript.

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Shipping Drop-Shipping Fulfillment Merchant Services 69

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them.

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Payment Services Merchant Services Consumer Customer Experience 200

Independent Retailer

JANUARY 27, 2022

In 2020, consumers returned an estimated $428 billion in merchandise, representing more than 10 percent of total retail sales. On the other, generous return policies are now a competitive differentiator — so merchants whose return policies are too strict could miss out on sales or see fewer returning customers. Think Long Term.

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Returns Merchant Services Shipping Consumer 73

Retail Minded

MARCH 31, 2021

As consumers move online, vendors must process increased demand of online orders more quickly – and that can lead to mistakes. If you’re running out of stock or shipping to the wrong addresses on a regular basis, these mishaps are often down to ineffective workflows or human error. . Online Demand Is Causing Costly Errors .

Merchant Services 92

Merchant Services Drop-Shipping Fulfillment Shipping 92

Retail Minded

AUGUST 27, 2022

The lucky ones managed to balance stock levels reactively, replenishing a steady. Among them, a global supply chain crisis – rife with driver shortages and lengthy shipping. in 2020 (National Retail Federation). final nail in the coffin for retailers – while other reports describe merchants being overstocked.

Merchant Services 98

Merchant Services Drop-Shipping Markdowns Planning 98

Indigo 9 Digital

MARCH 17, 2022

During Amazon Prime Day in 2020 third party sellers generated $3.5 If an organization decides to enter Amazon’s FBA program they send their inventory to Amazon then Amazon manages storage of the inventory within its facilities, shipping and customer service (including returns). billion in sales. Think about this.

Merchant Services 96

Merchant Services Advertising Shipping Wholesale 96

Retail Prophet

JULY 18, 2022

If a single image has come to define the failure of global supply chains amid the Covid-19 crisis it’s that of the Ever Given – one of the world’s largest container ships – seized in a diagonal death grip inside the Suez Canal, heavy with more than twenty thousand units of cargo aboard. Slave laborers load cotton onto waiting ships.

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Dead-Stock Shipping Merchant Services Markdowns 59

Merchant Marverk

MARCH 25, 2020

In fact, eCommerce sales are expected to surge in 2020 as consumers stock up on essentials, such as food, healthcare items, cleaning products, household items, and even consumer electronics to stay entertained while at home. The second way is to use a third-party delivery service, such as Shipt or Instacart. Further Reading.

Merchant Services 61

Merchant Services Payment Services Beauty and Health Sporting Goods 61

Retail Bound

DECEMBER 9, 2020

The events of 2020, with the COVID-19 pandemic forcing numerous offline enterprises to close their doors for good, have merely danced on its grave. Convenience will almost conquer all, however, and 24/7 availability of goods and services has been name checked as the primary perk of online shopping. The Age of Instant Gratification.

Merchant Services 52

Merchant Services Shipping Consumer Shopping 52

Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice.

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Independent Retailer

JANUARY 20, 2022

shoppers have been deterred from making an online purchase due to worries over the return process, while online merchants have responded by trying to offer clearer and more generous return policies. The bottom line is that as we emerge from the chaos of 2020 and 2021, both retailers and consumers are eager to get back to normal.

Retail Trends 84

Retail Trends Returns Merchant Services Consumer 84

Indigo 9 Digital

FEBRUARY 28, 2023

Shein is vertically integrated allowing it to go from design to shipping in as little as three days. 2020 marked the first time Inditex ended a year with fewer stores than when it started the year. Instead of bracing itself for the onslaught of savvy online rivals Forever 21 continued to do what made it successful in the first place.

Fast Fashion 98

Fast Fashion Fashion Apparel Department Stores 98