Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% ecommerce share in 2020, up from 23.7% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021.

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Retail TouchPoints

JULY 23, 2020

For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos. Bank , Moores Clothing for Men and K&G brands — have returned to operation after closing due to the pandemic. Ulta currently operates 1,264 stores. said Mary Dillon, CEO in a statement. “To

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Retail TouchPoints

NOVEMBER 22, 2022

The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. ” .

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Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

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Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. And the U.S.

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Inside Retail

JULY 12, 2023

Documents listed by the Australian Securities and Investments Commission (ASIC) show Calia Australia, which operates the flagship restaurant and retail store in the city’s Emporium shopping complex and a spin-off restaurant at the Chadstone shopping centre, appointed voluntary administrators on June 28.

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Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. By automating this process and creating a cross-border catalog, Under Armour was able to double the ROI of its social campaigns.

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Retail Gazette

APRIL 3, 2024

Turning around an unprofitable business is no mean feat, but throw in a cost-of-living crisis where consumers have significantly pulled back on discretionary spend and that’s one steep hill to climb. in the 53 weeks to 30 September, up from a £15.4m loss in 2022.

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Retail TouchPoints

JULY 8, 2021

consumers to return to some version of normalcy, global sentiment is still mixed, according to Kantar’s Wave 9 survey of more than 10,000 people across 20 countries. Up to 70% of people still agree that the coronavirus situation concerns them “hugely,” a slight drop from 79% in April 2020. Do you agree?

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Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now. At the forefront”.

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Inside Retail

NOVEMBER 9, 2022

Retailers are potentially facing significant headwinds in the months ahead, with rising interest rates and cost-of-living pressures dragging on consumer confidence. The figures indicate a fall in sales in all categories as consumers became able to return to in-store purchasing. Australia Post reports 5.4 The cyber threat.

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Inside Retail

MAY 2, 2022

However, it does not expect pre-pandemic levels to return until 2024. Retail analyst at GlobalData, Koyel Ray, said Apac’s airport retail sales fell by $10 billion in 2020 before rebounding slightly last year to $11.8 Airport retailers are welcoming data technological innovation to improve customer engagement,” Ray said.

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Mass Relators

FEBRUARY 23, 2024

NEW YORK — Consumers are still worried about rising prices, according to the latest data from Deloitte’s ongoing ConsumerSignals study. That’s important because a sense of personal financial well-being can impact how consumers approach everything from budgeting for big purchases to their grocery lists. a year ago.

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Retail TouchPoints

AUGUST 14, 2020

SPARC is a 50/50 joint venture of brand licensing and marketing company Authentic Brands Group and mall operator Simon Property Group. In an analyst call following the release of Simon’s Q2 2020 earnings, Chairman, CEO and President David Simon said the company is not buying Lucky Brand or Brooks Brothers to recoup rent payments.

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Payment Services Wholesale Apparel Returns 264

Retail TouchPoints

NOVEMBER 20, 2020

Many consumer companies were struggling before the arrival of COVID-19. As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive. Are there creative ways you can manage your operating margins and extend your cash runway?

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A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . Year-on-year payments volumes are also showing strong growth – up 21.9

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Inside Retail

MAY 11, 2021

During 2020, while many retail tenants stopped paying rent and, in some cases, closed their doors entirely, homemaker centres continued to cash rent checks, seeing them go on to live another day. The post Opinion: Is it time for the return of homemaker centres? million going to a regional centre in Western Australia.

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365 Retail

JULY 6, 2022

The third annual report on sign-up products and services by Barclaycard Payments reveals how the subscription economy has evolved as the cost of living starts to impact consumer spending, following the huge growth seen during the pandemic*. per cent fall in subscription spending in May 2022 when compared to May 2021.

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Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. And the backlash — the desire for a return to substantive human interactions — had already begun too. Smooth Operators Appeal Online And Off. Cybersecurity Finds Its Cheat Code.

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Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Merchandise assortments will shrink dramatically.

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365 Retail

OCTOBER 18, 2023

The study shows that 30% of British adults have used the BNPL service for at least one payment over the 12 months ending in August 2023. Notably, the service has found significant traction among Millennials and Gen X, with 41% and 36% usage rates respectively.

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Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Creating a Frictionless Returns Process.

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VMS

JANUARY 25, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. The 2021 total rate of returns (16.6 percent during 2020, but online returns are in line with recent years at an average of 20.8

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Inside Retail

NOVEMBER 29, 2023

In a climate where consumers are wanting more bespoke retail experiences on and offline, businesses are leveraging generative artificial intelligence (AI) to provide this in a way that is both economical and sustainable. We don’t hold stock, handle payments or shipping. Mys Tyler’s recently launched AI stylist is one such example.

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Retail TouchPoints

JUNE 15, 2020

These consumer sentiments, along with the need to protect the health of both shoppers and store associates, means retailers need to be stringent about enforcing social distancing and other safety measures as they reopen. In fact, displaying an abundance of caution will be required to bring many consumers back into physical stores.

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Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent points in the five years to October 2020, reaching about 9.8 per cent for the 2020 year by October — up from 17.1

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A1 Retail

JULY 2, 2021

This trend is fueled by online shoppers willing to purchase goods outside of their country’s borders, so long as the process is smooth, and reliable. Every brand has the potential to be a part of this ecommerce growth providing they have a direct-to-consumer, cross-border strategy in place. Compliance is Key.

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Inside Retail

JULY 6, 2021

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. In light of digital-first shopping, the post-purchase digital experience — from convenient payments to embedded service and loyalty — will also be prioritised more than ever.

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Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. The youngest group of consumers is Generation Z. Screen every order, even those from returning customers.

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Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. All the payments would be done automatically. Data security and privacy are a central aspect in the development and operation of the system. billion euros in 2021.

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Inside Retail

JULY 6, 2021

While there’s no doubt that 2020 was a tough year for all retailers, Australian denim brand Jeanswest had a steeper hill to climb than most, starting out the year under voluntary administration with the closure of 37 stores, the loss of 263 staff and owing $50 million to creditors. Bricks-and-mortar refresh. Baby steps .

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Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.

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Inside Retail

NOVEMBER 28, 2022

Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce. Today, customers expect brands to be ‘always on’: ready to provide real-time product information, delivery tracking and payment transparency at the click of a button.

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Independent Retailer

MARCH 31, 2022

The consumer market has slowly been shifting to ecommerce for years, but the evolution of retail since the start of the COVID-19 pandemic has been astronomical. ecommerce sales spiked by more than 30 percent per quarter from Q2 2020 to Q1 2021 , and continued to rise by nine percent in the second quarter of 2021. by Shannon Flynn.

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Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Chris White, Head of Delivery, fulfilmentcrowd. Simplifying the schemes available.

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Hyken

NOVEMBER 11, 2022

He shares how companies can use QR codes to improve customer service and experience. Even before the pandemic, usage of QR codes increased by 96% between 2018 and 2020, highlighting its importance in this digital era. For instance, QR codes can effectively be implemented in customer service.

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Payment Services Drop-Shipping Customer Experience Returns 54

Retail TouchPoints

JANUARY 22, 2021

The average consumer has access to more choices and greater convenience than ever before, and truly standing out in the tech-heavy retail landscape will only become more challenging in the coming years. The overarching theme of the presentation was the need for retailers to keep up with shoppers’ demands.

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