Inside Retail

AUGUST 3, 2021

In 2020, 23 million children missed out on basic vaccines through routine immunisation services, leaving them at risk to devastating but preventable diseases,” said UNICEF Australia chief executive Tony Stuart. The post H&M opens up donations at checkout to support vaccinating kids worldwide appeared first on Inside Retail.

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Retail TouchPoints

DECEMBER 31, 2020

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another. These will include faster checkout processes, tailored cross-selling, voice ordering and video content designed to stimulate customers — like virtual gym classes or cooking lessons.

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Retail TouchPoints

JUNE 4, 2021

All of Google’s new partnerships share a common goal: making it easier for merchants using platforms like Shopify to feature their products on Google channels, including Search, Shopping, YouTube and Images. “We In fact, the company reports that users already shop across its platform more than 1 billion times every day.

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Retail TouchPoints

NOVEMBER 16, 2020

CVS Pharmacy has implemented touch-free checkout using PayPal and Venmo QR codes at all 8,200 standalone retail locations, reaching a milestone set at the start of the partnership in July 2020. Those without existing PayPal or Venmo accounts can sign up and link their preferred payment method within minutes.

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Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Google’s shopping function is more algorithm-based, relying on the query itself and search history.

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Retail TouchPoints

FEBRUARY 16, 2023

CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. As a result of these new approaches, customers now expect a secure, seamless shopping experience whether they are shopping in-person or online.

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Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. It’s highly likely that many consumers will be shopping for the holidays early this year. Unfortunately, many retailers fall short at checkout.

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Retail TouchPoints

MARCH 7, 2025

Reward Actions Both Before and After the Purchase Discounts tend to be a one-and-done proposition, effectively beginning and ending at checkout. Many dry cleaning customers probably shop at these types of stores. Baradoy also led Lightrail – an API payment infrastructure for customer value – as CEO from 2016-2020.

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Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. year-over-year.

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Inside Retail

JANUARY 31, 2022

Last month, global supermarket brand Aldi opened its first checkout-free supermarket to the public, following an in-house trial, allowing customers in Greenwich, London, to walk in, pick up their groceries, and walk out without going to a till.

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Retail TouchPoints

MAY 12, 2021

As we continue to settle into the economic and psychological realities of COVID-19, businesses are evaluating what response tactics worked well in 2020 and where there’s room for improvement to ensure resilience going forward. Many noted that their positive perception of T&C’s COVID-19 response has increased their loyalty.

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Retail TouchPoints

MAY 12, 2022

Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference & Expo. Additionally, any links that bring a shopper to your site should include a clear path to purchase that makes checkout as smooth as possible.

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Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Once registered they will be able to pay via facial recognition at checkout without the need for a card or mobile device.

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Retail TouchPoints

JULY 20, 2020

Online grocery shopping has surged since COVID-19 made consumers wary about visiting brick-and-mortar locations in person, and this new partnership was established to help make the process easier for customers. “The Yahoo Mail users will get personalized grocery recommendations based on their Yahoo profiles. Yahoo is owned by Verizon Media.

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Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. But what was a timely quip decades ago is now more relevant than ever.

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Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

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Inside Retail

FEBRUARY 2, 2025

A survey by software broker Capterra showed 78 per cent research products on platforms like TikTok before purchasing and 54 per cent have shopped directly through social media apps; however, the Love Song survey by Live Nation found that 83 per cent prioritise real-world experiences over digital ones.

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Retail TouchPoints

JUNE 29, 2021

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping. Which impulse items are people buying at checkout?

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Retail TouchPoints

JANUARY 26, 2022

The new shops will feature the same format, including the emphasis on grab-and-go items and everyday essentials as well as the cashierless checkout experience. The larger size won’t be a challenge: in early 2020, Amazon opened a 10,400-square-foot cashierless grocery store in Seattle.

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Retail TouchPoints

MARCH 8, 2021

We know discovery and play are hallmarks of beauty shopping and we’re thrilled to see guests embrace GLAMlab, our virtual try-on experience within the Ulta Beauty app as a safe alternative to swatching,” Steelman said. “In Ulta Beauty, along with competitors like Sephora , continue to bet on physical retail.

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Retail TouchPoints

JANUARY 25, 2021

To mitigate health and safety concerns and deliver on these expectations, retailers are designing touchless shopping experiences with the help of voice and speech recognition technology. Shopping via smart speakers is also is increasing. The pandemic also is increasing daily usage of voice assistants.

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Retail TouchPoints

FEBRUARY 4, 2021

On the surface, 2020 wasn’t a great year for globalization. Not only were consumers shopping more online throughout the pandemic, but they were doing it around the world. Not only were consumers shopping more online throughout the pandemic, but they were doing it around the world.

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Retail TouchPoints

JANUARY 14, 2022

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Usage was up by 40% compared to holiday 2020, while credit card usage dropped 5%.

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Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. higher than 2020’s, although it was not yet back up to 2019 levels (Black Friday 2021 was down 28.3% million shoppers in 2020.

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Retail TouchPoints

APRIL 14, 2023

store will soon offer the Amazon Dash Cart, a smart shopping cart that lets shoppers skip the checkout line altogether. The Amazon Dash Carts have been available at Amazon Fresh Stores since 2020 and are now rolling out to select Whole Foods locations — SouthGlenn will be the fourth. Additionally, the SouthGlenn, Colo.

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Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . According to Digital Commerce 360 , in 2020 consumers spent $861.12 Consumers are shopping more than ever, and many businesses have adjusted online to keep up with demand.

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Retail TouchPoints

OCTOBER 6, 2020

“It’s also crucial to provide a safe in-store environment where shoppers feel comfortable, through offerings such as contactless checkout and real-time occupancy monitoring to adhere with social distancing guidelines.”. The busiest shopping days are expected to be Black Friday (Nov. 27), Super Saturday (Dec.

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Retail TouchPoints

JULY 19, 2022

In June, Pinterest acquired AI-powered shopping platform The YES , and later that month Founder Ben Silbermann announced he was stepping down as CEO and that Bill Ready , formerly President of Commerce at Google, would be taking the helm. Julie Bornstein, Founder of The YES and now Chief Shopping Officer, Pinterest.

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Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store. All the payments would be done automatically. Already at it in Singapore.

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Retail TouchPoints

APRIL 5, 2021

According to McKinsey’s 2020 Global Payments Report , a drop of four to five percentage points in the share of global cash transactions was forecast for the end of 2020. Over this past holiday shopping rush, 44% of U.S. It’s no surprise that the figures from 2020 reflect a massive boom for global ecommerce.

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Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. When customers know that they will have the same BNPL options anywhere they shop with the merchant, this builds positive brand associations and nurtures customer loyalty.

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Retail TouchPoints

MAY 24, 2021

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers a more robust, personalized shopping experience and the ability to engage with its associates anywhere, and on any device. Customer opens Customer Board and shops online with the associate.

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Retail TouchPoints

MARCH 11, 2022

This week Twitter , Pinterest and Meta all made announcements about their social commerce ambitions and capabilities, just weeks after YouTube discussed its own shopping plans. . Twitter Lets Merchants Create In-App ‘Shops’. Twitter Shops is available now to select merchants and managed partners in the U.S.

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Inside Retail

AUGUST 7, 2024

Little Birdie is an AI-powered price-comparison shopping platform that launched in 2021, with $30 million in funding from the Commonwealth Bank of Australia, before suspending operations in May. Our vision is to be the ultimate shopping companion,” Anthony Seymour-Walsh, CEO of CashRewards, told Inside Retail.

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Retail TouchPoints

OCTOBER 14, 2020

2020 has been a year marked by a series of uncertainties. As we enter what many expect to be the largest digital holiday season yet, brands must be on the right side of change to capitalize on the busy shopping season. The typical holiday shopping season is a three- to four-week window from Thanksgiving to Christmas.

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Retail TouchPoints

NOVEMBER 5, 2020

According to BigCommerce , 49% of consumers cite not being able to touch, feel or try on a product as one of their least favorite aspects of online shopping. . The right inspiration, paired with the right technology, can transform an online merchandising strategy into an immersive shopping experience. . Don’t ignore checkout.

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Retail TouchPoints

JULY 29, 2021

In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives. Bojanowski: We launched Instagram Checkout and shopping about a year ago, and I’m super excited about the future potential of this concept.

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