Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. This approach can reduce fraud losses and improve the shopping experience for good customers.

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Merchant Services Accounting Payment Services Returns 296

Small Biz Trends

MAY 10, 2022

Canadian-based global eCommerce company Shopify says its merchants contributed 5 million jobs and $444 billion in global economic activity in 2021. That’s an increase of 45% from 2020. Shopify merchants sold $25 billion worth of goods and services outside of their home countries. This number is up 45% from 2020.

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Merchant Services Accounting Shopping Marketing 98

Retail TouchPoints

JUNE 23, 2021

In 2020, data security specialist Varonis calculated that close to 10 billion data records had been lost or stolen since 2013 — a third more records than there are people. From a shopping perspective, the scene of the crime has evolved from the POS to the internet, and the number of victims is huge. alone, 19 per inhabitant.

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Merchant Services Payment Services Shopping Checkout 157

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. According to co-founder and chief product officer Joel Aaron, refunded cash can be in the customer’s account within as little as 30 seconds. The time is now.

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Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

SEPTEMBER 2, 2020

In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research : from the first week of March to June 27, 2020, online sales grew 309% over the same period year. This is likely due to their openness to shopping in-app, curious nature and desire to try new things.

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Merchant Services Shopping Customer Experience Shipping 263

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. We’re Not a Retailer, We’re Not a Marketplace’.

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Merchant Services Advertising Shopping Drop-Shipping 296

Inside Retail

AUGUST 22, 2021

As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In In Australia, more than half of consumers now say that they prefer to shop online instead of in stores since the pandemic,” says Boyer. “So

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Shopping Shipping Merchant Services Consumer 173

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

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Consumer Merchant Services Payment Services Drop-Shipping 263

Inside Retail

NOVEMBER 28, 2022

More than a digital phenomenon, the change represents an entire shift in the power dynamic between buyer and seller, revolutionising not just how things are bought but, more importantly, how people shop and why. Just like internet shopping did, it will change people’s shopping behaviour and as a result bring radical change.

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Social Commerce Merchant Services Payment Services Fulfillment 130

A1 Retail

JANUARY 19, 2022

Supply chain fears prompted early shopping with a 28% increase in October. The data showed that BNPL transactions peaked more than 43 percent in October as shoppers began their 2021 holiday shopping early. Within October 2021, a peak at 99 percent was recorded compared to the same period in 2020. increase in travel packages.

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Merchant Services Shopping Payment Services Consumer 40

Inside Retail

JANUARY 12, 2023

Social commerce – shopping on social media platforms – is expected to reach US$1.2 As far back as May 2020, an Ipsos study indicated that two-thirds of Americans were buying directly on, or discovering products through, social media. TikTok’s Hashtag Challenge Plus enables users to shop for products associated with a sponsored hashtag.

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Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

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Retail TouchPoints

FEBRUARY 14, 2022

These past years have seen an unprecedented number of retail store closures as retailers face mounting pressure from online competition, changing weather patterns, crazy supply chain disruptions, global frictions on trade, and now the uncertainty of long-lasting COVID-related shopping behaviors, shortages and restrictions.

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Merchant Services Consumer Accounting Customer Experience 263

Retail TouchPoints

MAY 28, 2020

Over the last several weeks, the frequency and volume of online shopping has increased drastically. Shoppers who typically bought online weekly might now be shopping online several times per week, and making larger purchases to stock up on necessities for long-term quarantines. According to COVID-19 Commerce Insight , U.S.

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Merchant Services Payment Services Shopping Accounting 157

Inside Retail

MARCH 1, 2022

When Freedom CEO Blaine Callard joined the business several years ago, he had a major task on his hands to transform the furniture chain from being “the old brand your mum shopped at” into a stylish new retail destination. Why product is the ultimate source of value…and the problem with having an accountant at the top of a business.

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Merchant Services Management Finance Accounting 130

A1 Retail

AUGUST 24, 2021

SME optimism is improving, as concern about the impact of the pandemic falls to its lowest point since February 2020. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy.

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Merchant Services Payment Services Returns Outdoor 75

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. over the six weeks of Christmas 2020, the worst-ever outcome. If services involve remote assistance, e-tailers should evaluate the software they are putting into use.

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Merchant Services Payment Services Returns Inventory Management 96

Mass Relators

AUGUST 26, 2021

retail and ecommerce merchants $3.60 increase since the 2020 survey conducted during the pandemic. since 2020, now at $3.02. The mobile channel plays a key role in this increase in both countries, as more consumers turned to their devices to shop during the pandemic. compared to $3.13 prior to the pandemic.

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Merchant Services Payment Services Customer Experience Accounting 52

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands. on average.

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Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Mobile continued strong on Cyber Monday, accounting for 37% of that day’s sales.

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Drop-Shipping Consumer Merchant Services Shipping 190

Independent Retailer

NOVEMBER 2, 2021

About 43 percent of customers online begin shopping by going directly to the search bar to find their items instead of browsing by category. Meet Consumers Where They Want to Shop. “I Crypto Payments Help Deliver a Competitive Advantage. First, up to 40 percent of customers that pay with crypto are new to the merchant.

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Merchant Services Payment Services Shipping Wholesale 96

Inside Retail

FEBRUARY 4, 2024

Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. million Australians shopped online, marking a new record. While more Australians used mobile wallets for payments, adoption was fastest among younger generations.

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Merchant Services Payment Services Accounting Consumer 264

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud.

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Merchant Services Payment Services Management Accounting 327

Store Growers

APRIL 1, 2022

Having your Google Merchant Center account suspended can be a death sentence for your business. Because if you can’t use Merchant Center, it also means you won’t be able to use Google Shopping. Most of the time, they are also clueless as to why their account got suspended. Unsupported shopping ads content.

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Merchant Services Accounting Payment Services Advertising 36

Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice.

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Merchant Services Grocer Advertising Payment Services 52

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

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Merchant Services Drop-Shipping Payment Services Shipping 246

Indigo 9 Digital

FEBRUARY 28, 2023

Both of these stars have been seen modelling Fashion Nova clothing on their own Instagram accounts and Cardi B also has her own Fashion Nova clothing line. Shein has grown very fast becoming the most downloaded shopping app on iOS and Android in the United States in May of 2021 with Amazon coming in second.

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Fast Fashion Fashion Apparel Department Stores 98

Wiser

OCTOBER 2, 2020

What can be done to optimize shelf conditions such as availability, planogram compliance, display compliance, and more? We have answers in this webinar, held on September 25th, 2020, and hosted by the Category Management Association. Retail in 2020. Tom Vieira is the director of product in-store at Wiser Solutions.

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Consumer ATS Merchant Services Outdoor 148

Retail TouchPoints

OCTOBER 3, 2023

In 2020, the company brought in former Walmart Ecommerce COO Jamie Iannone as CEO, and Iannone promptly set out to reimagine Ebay’s role in the now crowded marketplace ecosystem. And once they buy something, they shop an average of nine other categories.” These are also the buyers who spend the most money.

Merchant Services 276

Merchant Services Accessories Customer Experience Consumer 276

Retail TouchPoints

APRIL 22, 2022

With the pandemic ushering a wave of traditionally brick-and-mortar merchants online since 2020, the chances of being targeted by scammers is at an all-time high. In 2020, retailers lost $17.5B, with a report projecting an 18% increase in losses last year. Return Fraud.

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Merchant Services Returns Fulfillment Promotions 276

Retail TouchPoints

MARCH 2, 2021

So when ecommerce sales jumped 32% percent year-over-year as they did in Q4 2020, returns also went through the roof. Let them find the right size and then keep shopping for more products, all in the same transaction.”. Most Consumers, Even Those Shopping Online, Prefer to Return In-Store. Retailers across the U.S.

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Returns Merchant Services Drop-Shipping Consumer 327

Store Growers

DECEMBER 2, 2020

Last Updated on December 2, 2020. Most advertisers don’t pay much attention to the product titles that show up on Google Shopping. Bonus : Want to get to our Google Shopping Product Title Swipe File with over 150 examples? Sometimes it is obvious that your product titles are the cause of your poor Google Shopping performance.

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Shopping Advertising Merchant Services Beauty and Health 83

Retail TouchPoints

JULY 2, 2021

Following the murder of George Floyd in May 2020, brands and retailers were eager to show solidarity and support. We’ve been on a multi-year quest to help people buy nearly everything that they find on Pinterest and to give merchants the tools to connect with those eager Pinners. We’re trying to bring the fun to online shopping.

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Merchant Services Customer Experience Marketing Consumer 190

Retail TouchPoints

FEBRUARY 4, 2021

On the surface, 2020 wasn’t a great year for globalization. Not only were consumers shopping more online throughout the pandemic, but they were doing it around the world. Not only were consumers shopping more online throughout the pandemic, but they were doing it around the world.

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Merchant Services Beauty and Health Consumer Returns 303

Retail Geek

JULY 9, 2021

9:39] In the same way it made sense for Amazon to rent a WS capacity to others and you know provide some of these other services it’s a way to monetize their delivery Network and their fulfillment Network so I think it’s super smart. Jason: [8:43] Yeah I generally agree I’m not confident that it’s I’m sure.

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Shipping Merchant Services Fulfillment Wholesale 98

Retail Geek

OCTOBER 29, 2021

It was a rigorous process. Jason: [3:54] That that is awesome I’m going to assume the one slight negative is you get some good news like that you get all those those post cooking on LinkedIn and I’m assuming, every vendor under the planet has I read your news and is now pitching you for something.

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Advertising Merchant Services Payment Services Finance 52

Retail TouchPoints

APRIL 7, 2021

Tomorrow’s malls may still service some small percentage of these buyers, but will need to target today’s shoppers —people driven by emotion who are eager to be surprised and happily search out unexpected experiences, products and services. Operators should also encourage a rotating series of new and exciting retailers in pop-up shops.

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Merchant Services Consumer Returns Shopping 222