Retail TouchPoints

APRIL 14, 2023

In recent years, the financial landscape has changed dramatically with new economic challenges making it increasingly difficult for consumers to commit to recurring monthly payments. The global prepaid cards market was valued at $2.2 trillion in 2020 and is expected to reach $3.9 In the U.S.

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Retail TouchPoints

JUNE 15, 2022

At the moment a “ couple hundred U.S.-based based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023.

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Retail TouchPoints

OCTOBER 15, 2020

Over the past several months, retailers have experienced challenges and changes they thought they would never see in 2020. Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. And it’s clear that these shifts are here to stay.

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Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . According to Digital Commerce 360 , in 2020 consumers spent $861.12 Gaining access to consumer accounts has increased, allowing fraudsters to purchase gifts on their dollar.

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Star Miconics

DECEMBER 29, 2023

Despite what you might have heard, operating a successful business depends on effective cash management. Yes, the use of digital payments is growing, and it’s not something to be ignored, but the relevance of material currency persists. This practice enhances accountability and reduces the complexity of tracking discrepancies.

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Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

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Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. But what was a timely quip decades ago is now more relevant than ever. Sustainability Is Sustainable.

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Retail TouchPoints

FEBRUARY 16, 2023

CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. The Allure of Facial Recognition in Retail The retail industry is built on the ideal of service. Retail and hospitality industries were hit particularly hard.

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Retail TouchPoints

JULY 14, 2021

Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. Apple plans to make Apple Pay Later available both in-store and online, a nod to the growing cross-channel popularity of BNPL services.

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Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Concurrently, the summer of 2020 brought the highest number of new business applications in the past 15 years, and this trend has continued, with Americans filing a record 1.4 Thankfully, there is a better way.

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Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% Additionally, each time they visit, we process and analyze new data to further improve their experience.”. year-on-year.

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Retail TouchPoints

FEBRUARY 1, 2022

Afterpay also will be available on Square’s developer platform and for in-person payments in the near future. “In Usage of BNPL services has been growing rapidly in the U.S. ecommerce share in 2020, up from 23.7% in 2019.

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Retail TouchPoints

SEPTEMBER 17, 2022

Apparel and beauty companies accounted for 80.1% of users charged at least one late fee in 2021, up from 7.8% in 2020; A total of 13.7% of individual loans in 2021 saw at least some portion of the order returned, up from 12.2% of users charged at least one late fee in 2021, up from 7.8% in 2020; A total of 13.7%

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Retail TouchPoints

NOVEMBER 14, 2022

“American Dream’s success continues to grow with dramatically increasing traffic and spend at the complex,” said Don Ghermezian, President and CEO of American Dream in a statement. “We American Dream missed a payment of $8.8 1, 2022, and the balance in the reserve account previously used to make payments on the loans is $862.12.

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Inside Retail

AUGUST 2, 2022

In its latest figures, the Australian Cyber Security Centre says that self-reported losses from cybercrime in Australia totalled $33 billion in the 2020-21 financial year. This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. .

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Inside Retail

JANUARY 10, 2023

It is also alleged that certain staff were required to work in extreme conditions at the company’s warehouse, to the point where – in some cases –it’s alleged that their skin turned blue from the cold. But, to what extent will customers hold the brand accountable for allegations of misconduct – especially when it offers a good deal?

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Retail TouchPoints

FEBRUARY 4, 2021

At the best of times, this presents a vast attack surface for criminals. Before the NotPetya attack rampaged through Europe in 2017, affecting companies including FedEx and shipping giant Maersk, few people would have thought a vulnerability in a piece of accounting software could create such devastation. This is no small undertaking.

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Inside Retail

JUNE 15, 2022

The B2B e-commerce market was valued at $7.35 trillion in 2020 and is predicted to create revenue of roughly $18.57 For example, B2B buyers often prefer to pay by invoice over debit and credit cards, as it is a more beneficial payment method when making large or repeat purchases. The focus now turns from B2C to B2B.

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Retail TouchPoints

AUGUST 18, 2022

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. In fact, 50% of U.S

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Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

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Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. K eep bots out of your customers’ accounts and checkout. Millennials.

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Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. According to co-founder and chief product officer Joel Aaron, refunded cash can be in the customer’s account within as little as 30 seconds. At the forefront”.

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Inside Retail

JUNE 17, 2021

Each country in the APAC region experiences different customer and retailer behaviours and will emerge from the pandemic at different speeds. Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. Retail the New Way. WeChat and chat.

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Retail TouchPoints

JANUARY 14, 2022

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. Notably, the highest spending levels came at the beginning and end of the season. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020.

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Inside Retail

APRIL 11, 2021

As part of its efforts to create a seamless online customer experience, Domino’s introduced contactless services in all markets to make customers feel safe. Fewer customers are using cash, and many are ordering at different times, on different days, or from different stores than their usual order.”. Need for speed. per cent to ¥36.7

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Inside Retail

MAY 25, 2021

“Brands alone can’t increase wages, we don’t control factories, yet we must recognise that we have a critical role to play and influence through our purchasing practices so we can either impede or facilitate progress on living wages,” said Rick Lambell, head of sustainable development at Kmart Australia, at the recent Global Fashion Agenda event.

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Inside Retail

MAY 12, 2021

The Covid-19 pandemic has hit the leisure industry hard, but the recovery presents a once-in-a-lifetime chance for leisure service operators to reconsider their business models and seize opportunities to grab wallet share from customers who start to consume leisure services again. Pre-payment . Enhanced benefits .

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Retail TouchPoints

NOVEMBER 4, 2021

Inflation is driving up shopping prices as we head into the holiday season, a time when many people already feel pressured to go all out on gifts for family and friends,” said Colleen McCreary, consumer financial advocate and Chief People Officer at Credit Karma in an interview with Retail TouchPoints.

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Retail TouchPoints

NOVEMBER 20, 2020

As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive. With the pandemic affecting everyone, there has been more transparency and open-mindedness among the various constituents in the process.

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Retail TouchPoints

JULY 12, 2022

Amazon has unveiled a new and improved version of its smart shopping cart — called the Dash Cart — and plans to roll out the carts at select Whole Foods Market stores for the first time. First deployed in 2020 , Dash Carts are already available at many Amazon Fresh stores across the U.S.

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Inside Retail

JANUARY 19, 2023

Most recently the chief commercial officer at Flybuys, Seymour-Walsh was reported to be responsible for the brand’s loyalty offer, which oversaw partner relationships, rewards, and digital marketing. The commitment included “making an immediate payment of €11.2 Seymour-Walsh is set to start in the role on 1 February. million (US$12.1

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A1 Retail

JULY 2, 2021

By Carly Thomas, Senior Director at Digital River. This trend is fueled by online shoppers willing to purchase goods outside of their country’s borders, so long as the process is smooth, and reliable. In fact, the second quarter of 2020 saw double-digit growth as the initial logistics challenges were resolved. Compliance is Key.

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Independent Retailer

MARCH 31, 2022

ecommerce sales spiked by more than 30 percent per quarter from Q2 2020 to Q1 2021 , and continued to rise by nine percent in the second quarter of 2021. It brings new challenges like supply chain bottlenecks, inflation, around-the-clock operations, and labor shortages. Because of restrictions on in-person shopping, U.S. Export taxes.

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Retail TouchPoints

FEBRUARY 11, 2021

If the forecast bears out, this will be a major milestone for online commerce, marking the first time that digital sales will account for a majority of all retail sales in any country worldwide. It will also represent a big jump compared to 2020, when ecommerce accounted for 44.8% of the country’s total.

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Retail TouchPoints

APRIL 12, 2024

After MrConsumer was inadvertently charged tax at checkout, he details a series of confusing conversations with Walgreens’s staff about how sales tax works and his eligibility for a refund. Back in 2020, Walgreens was sued in class action for improperly taxing protective face masks in Pennsylvania. For him, job No.

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Retail TouchPoints

JUNE 23, 2021

In 2020, data security specialist Varonis calculated that close to 10 billion data records had been lost or stolen since 2013 — a third more records than there are people. In 2018, 151 million conventional (non-bot) attacks were observed, and of these, 91 million were directed at online merchants. alone, 19 per inhabitant.

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Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. As a result, many retailers must move beyond manual processes to calculate their sales tax obligations.

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