Retail TouchPoints

NOVEMBER 12, 2021

It’s never too early to start preparing for the holiday shopping season, especially this year as brands and retailers are gearing up for ‘Shipageddon’ part two. The upswing in ecommerce sales from COVID-19 led to Shipageddon 2020 as brands and retailers couldn’t keep up with significantly increased demand.

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Comparison Shopping Consumer Fulfillment Shopping 244

Mass Relators

OCTOBER 25, 2023

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process.

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Checkout Payment Services Returns Shrinkage 52

Retalon

SEPTEMBER 22, 2021

Major retailers survived 2020 by transforming how they got their products into customers’ hands. Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. What is BOPIS?

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Fulfillment Payment Services Inventory Management Shipping 41