Retail TouchPoints

NOVEMBER 12, 2021

According to Forbes, “UPS says that delivery demand during the 2021 peak season will exceed capacity by 5 million packages per day.” Price comparison shopping is easy in the digital world, and these savvy shoppers will put in the work to find the best deals.

Comparison Shopping 244

Comparison Shopping Consumer Fulfillment Shopping 244

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Mass Relators

OCTOBER 25, 2023

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process.

Checkout 52

Checkout Payment Services Returns Shrinkage 52