Inside Retail

NOVEMBER 14, 2022

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. Research by Google, published in the company’s Spring/Summer Shopping Behaviours 2021 study, found 50 per cent of consumers say they now shop both in-store and online.

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Kiosk Payment Services Promotions Customer Experience 289

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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Retail TouchPoints

AUGUST 15, 2022

Following several years of pandemic-driven declines, shoppers are eagerly returning to stores, and that enthusiasm is being echoed in a new upswing in store openings and lease signings. And yet, a recent study from LeaseQuery , which compares the number and value of retail leases from 2019 to 2022, tells a slightly different story.

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Payment Services Returns Consumer Accounting 234

Inside Retail

MAY 11, 2021

In 2019, research by Morgan Stanley noted that shoppers were migrating away from homemaker centres and the big box retailers that flog their goods there. The other factor working in favour of homemaker centres is lower rents than shopping centres. But, of course, that was before Covid hit.

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Returns Payment Services Shopping Planning 130

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. iVend Mobile POS Mobile POS in retail engages and delights shoppers.

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A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy .

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Merchant Services Payment Services Consumer Shopping 75

Inside Retail

NOVEMBER 9, 2022

Household savings that were bolstered by government Covid-19 payments have started to fall and there are early indications of financial stress with buy-now-pay-later services and credit applications. An Australia Post online shopping e-commerce update cites an 8.3 per cent for August and September., Australia Post reports 5.4

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Payment Services Consumer Returns Accounting 241

Retail TouchPoints

APRIL 18, 2023

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many changes, the basic paradigm remains. His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f. Here’s how he’s doing it.

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Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Simplifying the schemes available.

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Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. URW acquired Westfield in 2018 in a deal that included major shopping centers such as the Westfield World Trade Center in Manhattan, Century City in Los Angeles and the Garden State Plaza in New Jersey. URW valued its U.S.

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Payment Services Department Stores Advertising Planning 273

Inside Retail

DECEMBER 1, 2021

billion on 2019. billion on 2019. billion (+6 per cent on 2019), while Alibaba was at number 8 with US$110.4 So in one way, government Covid regulations during 2020-21 can be thought of as an act of support for technology companies and a put-down for commercial property operators. This represented an increase of US$135.2

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Inside Retail

APRIL 20, 2021

In-depth conversations with Hollywood actress Gwyneth Paltrow and Australian of the Year Grace Tame and new fertility and naturopathy services are all part of a new month-long wellness event from beauty giant, Mecca. The launch is a permanent extension of Mecca’s trial with TerraCycle, which has been running in selected stores since 2019.

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Beauty and Health Payment Services Consumer Returns 246

Retail Focus

SEPTEMBER 5, 2022

It has been said that Next will open up five new Gap shop-in-shops within flagship stores. The new shops are expected to be opened at the back end of 2022 in Lakeside, Manchester, and Birmingham. Gap fans and lovers can now utilise Next’s free next-day delivery and returns system across 450 stores.

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Payment Services Promotions Shopping Returns 130

A1 Retail

MAY 26, 2021

New Klarna research reveals emerging shopping trends as expectations of returns soar and patience wanes. Eight in ten (82%) consumers say retailers need to improve their returns capabilities. Slow refund processes cited as the most frustrating element of returning items bought online, according to 36% of consumers**.

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Merchant Services Returns Payment Services Consumer 40

Inside Retail

APRIL 15, 2021

per cent in 2019 — to sit almost 10 points ahead of the overall market. Assuming Australia continues to manage the virus successfully, we will continue to see an exuberant return to physical retail spaces. However, we have now been living, working and shopping differently for a year. It reached 22.8 More room to Zoom.

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Merchant Services Payment Services Shopping Customer Experience 130

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy.

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Merchant Services Payment Services Consumer Shopping 40

365 Retail

SEPTEMBER 2, 2021

Britons used their payment cards more last weekend than at any point since Christmas 2019, before the pandemic struck, according to new data. Barclaycard, which processes £1 in every £3 spent on debit and credit cards in the UK, said that the number of transactions was 14.4% compared with the same period in 2019.

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Payment Services Outdoor Returns Consumer 62

VMS

AUGUST 11, 2021

jewelry sales were up sharply in July compared to the same month in 2020 as well as in 2019, according to Mastercard SpendingPulse. percent versus July 2019. grew for the 11 th consecutive month in July, according to Mastercard SpendingPulse , which measures in-store and online retail sales across all forms of payment.

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Jewelry Merchant Services Payment Services Department Stores 72

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

FEBRUARY 7, 2023

Bain & Company data validate this perspective, noting that Europe managed to recover beyond the 2019 pre-COVID baseline due to the spike in tourism as well as solid local demand. It was also one of the first brands to launch one-to-one livestreaming consultant services on Tmall Luxury Pavilion,” added Chen.

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Payment Services Consumer Marketing Fast Fashion 289

Inside Retail

OCTOBER 21, 2021

The online payments provider hopes to successfully negotiate and announce a deal by the time it reports quarterly earnings on Nov. The payments behemoth was among the big winners of the Covid-19 pandemic, as more people used its services to shop online and pay bills to avoid stepping out. 8, the source added.

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Merchant Services Payment Services Social Commerce Returns 130

A1 Retail

AUGUST 24, 2021

The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. More than four in 10 plan to hire additional staff over the next 12 months in a sign of positivity for the future.

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Merchant Services Payment Services Returns Outdoor 75

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. In fact, recent figures showed that footfall in physical stores dropped by a whopping 50% in comparison to the same figures for 2019.

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Merchant Services Payment Services Returns Inventory Management 96

Inside Retail

SEPTEMBER 6, 2022

A decade ago, convenience stores were a rare sight in Vietnam, where the vast majority of the population was used to shopping in traditional markets or mom-and-pop stores for everyday grocery needs. They grew quickly, relatively unchallenged by local operators. per cent, 20.7 per cent, and 9.6 per cent, respectively.

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Retail TouchPoints

JUNE 15, 2020

For 79% of that group, the loosening of government restrictions is not a sufficient incentive for them to regularly return to stores, restaurants or other out-of-home activities. Getting consumers to feel comfortable with returning to stores “is largely within retailers’ hands,” Salesforce said. In its May 14-15 poll of U.S.

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Consumer Payment Services Returns Shopping 138

Inside Retail

FEBRUARY 8, 2022

That was my least favourite of all the options, as the assembly process was a nightmare and the quality always made me feel like I was in a temporary home. When I moved back to Melbourne in 2019, I found the perfect sofa and coffee table, but wasn’t sure if my needs would change at the end of my one-year lease.

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Payment Services Fashion Returns Customer Experience 130

Inside Retail

NOVEMBER 4, 2021

Strandbags is gearing up for a big few weeks of online shopping as consumers snap up steeply discounted products during its Click Frenzy and Black Friday sales. The previous websites had been cobbled together over time and weren’t stable enough to support services that are now considered standard, such as click-and-collect.

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Payment Services Checkout Shipping Planning 147

Inside Retail

JUNE 29, 2022

Shopee opened for business as a consumer-to-consumer (C2C) marketplace in the first quarter of 2015 and evolved into a hybrid B2C/C2C business model that by late 2019 was growing fast. billion in 2019 to -US$2.6 Sales growth, while still strong, is slowing, returning to its pre-pandemic trajectory. billion ($1.2 billion to $5.1

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Beauty and Health Payment Services Advertising Shipping 130

Retail TouchPoints

JANUARY 30, 2023

The voice experiences that have been successful so far are simple ones — playing music, checking the weather — and on the commerce side, reordering and creating shopping lists. Throughout the online shopping journey, there’s so much focus on eyeballs on the brand — how many times does somebody see the logo?

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Merchant Services Beauty and Health Payment Services Returns 162

Retail Assist

NOVEMBER 7, 2022

Having not had a ‘normal’ year of trade since 2019, it would be fair to say there isn’t a norm for peak trade anymore since the world has changed so much, so have our lifestyles, habits and needs and there isn’t really any consistent data to back it up. Falling six weeks before Christmas, the event marks an earlier start to Peak Trade.

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Payment Services Consumer Returns Management 52

Mass Relators

JUNE 14, 2022

.– This back-to-school season will be defined by the resilience and flexibility of the consumer, who in the face of rising prices is expected to keep spending in the months ahead, according to MasterCard SpendingPulse, a measure of retail sales across all forms of payment, not adjusted for inflation. compared to May 2019.

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Payment Services Department Stores Apparel Consumer 52

Rangeme

JULY 26, 2022

trade show attendance rates declined by 48% in Q2 compared to Q2 in 2019 and the number of exhibitors fell by 31%. In 2022, the retail industry shows higher demand for in-person trade shows; yet, supply chain disruption and labor shortages have made the ordering process longer than before COVID-19. July 23, 2019. July 23, 2019.

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ATS Payment Services Promotions Marketing 52

Wiser

SEPTEMBER 15, 2020

In 2017, Target announced that it would partner with Google on an initiative that would allow consumers to shop at the retailer via Google Express. People who owned a Google Home system would be able to integrate that system with Target’s payment card, REDcard. They could shop, get support, and more via voice search.

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Payment Services Home Furnishings Returns Consumer 78

365 Retail

DECEMBER 21, 2021

From the rise of online shopping and its impact on in-store sales to the increasing importance of technology and security, we spoke to a few retail experts about what those in the industry can expect to see next year and beyond. . Many assume the popularity of online shopping and decline of the high-street will continue during 2022.

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VMS

NOVEMBER 22, 2022

19-28, the report surveyed 1,200 adults, ages 18 and over, who plan to shop for holiday gifts. Shopping during the BFCM period is on the rise and at par with pre-pandemic levels: 80% of consumers plan to shop during the five-day holiday period, up from 71% in 2021 and compared to 79% in 2019. Conducted online Oct.

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Merchant Services Payment Services Promotions Planning 52

Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience.

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Merchant Services Payment Services Checkout Fashion 130

A1 Retail

AUGUST 9, 2021

Launch aims to raise awareness amongst influencers and consumers on advertising rules as Klarna data uncovers that 46% of consumers don’t know that #ad means that an influencer has been paid to promote a product or service.

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Advertising Consumer Merchant Services Payment Services 52