Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Inside Retail

OCTOBER 13, 2021

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. . Transform your B2B transactions with better payment technology.

Payment Services 355

Payment Services Finance Customer Experience Wholesale 355

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. The National Retail Federation projects that Halloween spending will dip only 8% from 2019, topping $8 billion.

Planning 262

Planning Payment Services Location Shopping 262

Retail TouchPoints

AUGUST 18, 2020

Payless, which has dropped the “ShoeSource” from its name, plans to open 300 to 500 freestanding stores across North America over the next five years, beginning with the opening of a prototype store this fall in Miami. Among the retailer’s new brands is the Kendall + Kylie line designed by Kendall and Kylie Jenner.

Planning 196

Planning Payment Services Brand Management Location 196

Retail TouchPoints

OCTOBER 4, 2022

In addition to supporting customers who use Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payment options, the program also affords easier access to Amazon Layaway. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

Payment Services 263

Payment Services Shipping Planning Consumer 263

Inside Retail

NOVEMBER 4, 2021

Buy now pay later (BNPL) services have quickly become commonplace for consumers. Company reports for ASX-listed BNPL providers outline that the value of BNPL transactions grew by 55 per cent in 2019-20 , and in the last two financial years, BNPL transactions have tripled. Increase payment terms without restricting your cash flow.

Payment Services 246

Payment Services Consumer Finance Wholesale 246

Retail Gazette

MARCH 26, 2024

Ocado Retail CEO Hannah Gibson has insisted that Ocado Group and M&S are “absolutely aligned,” despite the wrangling over the latter’s withheld final payment for the joint venture. payment by August, dependent on the venture’s performance against an undisclosed target in the year to November 2023.

Payment Services 64

Payment Services Grocer Planning Supermarket 64

Retail TouchPoints

JULY 14, 2021

Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. This builds on Apple and Goldman’s existing partnership on the Apple Card credit card, which has been backed by the investment bank since 2019.

Payment Services 296

Payment Services Planning Accounting Marketing 296

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS). Reasons cited were that the country’s 1.1 Although disparities continue, certain movements help.

Payment Services 274

Payment Services Finance Marketing Promotions 274

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal. Michaels gained access to some of A.C.

Payment Services 262

Payment Services Drop-Shipping Fulfillment Shipping 262

Frank Mayer

APRIL 30, 2021

Self-service technology has empowered patrons to take actions on their own, while businesses benefit from the enhanced customer service and added revenue these tools provide. From countertop and tablet units to large format floor kiosks, a typical price range for a standard self-service kiosk runs between $1,500 to $5,000.

Kiosk 74

Kiosk Payment Services Grocer Planning 74

Retail TouchPoints

DECEMBER 13, 2021

In fact, Cornerstone Advisors found that Gen Z consumers using BNPL grew from 6% in 2019 to 36% in 2021, and millennials’ use of BNPL is up to 41%. The service allows shoppers to buy higher-ticket items without committing to the full price upfront. Flexibility on payments and returns is a key portion of retailer’s holiday success.

Payment Services 255

Payment Services Consumer Returns Management 255

Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

Payment Services 290

Payment Services Department Stores Planning Location 290

Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. of BNPL transactions in 2019 but fell to 58.6% with late payments, fees, etc.]. It also noted that some BNPL providers don’t furnish data to major credit reporting companies, which can impact other lenders.

Consumer 221

Consumer Payment Services Apparel Accounting 221

Retail TouchPoints

JANUARY 28, 2021

Lowe’s has allotted an additional $80 million in discretionary bonuses for frontline associates and plans to hire more than 50,000 new associates across the U.S. This will be the seventh bonus or special payment Lowe’s has provided to hourly associates during the pandemic. Active hourly associates at U.S.

Planning 195

Planning Payment Services Apparel Consumer 195

Retail TouchPoints

JANUARY 9, 2023

Ma is also the founder of Ant Group’s sister company, retail giant Alibaba , although he stepped down from his leadership role at that company in 2019. The adjustment will not affect the day-to-day operations of Ant Group. Now with the shareholder adjustments, CNN estimates that Ma’s voting rights have been reduced to 6.2%. “As

Payment Services 179

Payment Services Planning ATS Marketing 179

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” PayPal has been an investor in Happy Returns since 2019. Under the PayPal banner, Happy Returns plans to focus on improving its platform and expanding its footprint. “We

Merchant Services 155

Merchant Services Returns Payment Services Checkout 155

Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. It’s essentially a ‘Virtual Try-On’ service that becomes a social experience.

Shopping 262

Shopping Payment Services Social Commerce Checkout 262

Retail TouchPoints

NOVEMBER 30, 2021

Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. It’s the first time we’ve enabled a business customer to use their own app to manage store entry, exit, receipts and payments for shoppers,” Kumar added.

Checkout 263

Checkout Payment Services Supermarket Customer Experience 263

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy .

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Retail TouchPoints

JULY 10, 2023

Ant Group did not immediately respond to Retail TouchPoints ’ request for comment, but the company said in a statement shared with multiple news outlets that it “has been conducting business rectification proactively since 2020” and plans to “comply with the terms of the [new] penalty in all earnestness and sincerity.”

Payment Services 230

Payment Services Planning Consumer Marketing 230

Inside Retail

MAY 29, 2023

The company reportedly intends to build a comprehensive ecosystem in India that will include a wholesale cash and carry business, e-commerce platforms, a payment and financial services platform, logistics as well as supply chain competencies. billion, and operating income was up US$0.9 International net sales were up by 12.9

Merchant Services 130

Merchant Services Payment Services Wholesale Fulfillment 130

Retail TouchPoints

JULY 3, 2023

debut in 2019 through the acquisition of KicksUSA , which gave the retailer access to 63 stores and an ecommerce platform. stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “

Management 262

Management Payment Services Drop-Shipping Marketing 262

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. The plan, which was first announced in February 2021, may end up seeing a loss on the $14 billion it spent four years ago to acquire some of the country’s top-performing malls. URW valued its U.S. portfolio at $13.2 malls as prime targets.

Payment Services 259

Payment Services Department Stores Advertising Planning 259

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. 26-30, you’re automatically registered to listen to the entire series.

Merchant Services 247

Merchant Services Payment Services Promotions Location 247

Inside Retail

FEBRUARY 22, 2022

Near the end of last year, Coles announced it was revitalising its e-commerce plan to focus on providing a strong omnichannel experience. Likewise, Coles Plus, the membership program the supermarket also launched last year, gives Coles’ shoppers access to free delivery for many of its services and double Flybuys points – in store or online.

Payment Services 130

Payment Services Supermarket Fulfillment Planning 130

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Payment Services 233

Payment Services Checkout Kiosk Consumer 233

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

Consumer 261

Consumer Merchant Services Payment Services Drop-Shipping 261

A1 Retail

JUNE 29, 2021

By David Jeffrey, Director of Product, Barclaycard Payments. The latest data from Barclaycard Payments shows that 50 percent of our transactions now come through ecommerce, up from 40 percent pre-pandemic. The remarkable rise of digital wallets and payment services. per cent to six per cent – between 2019 and 2020.

Merchant Services 52

Merchant Services Payment Services Customer Experience Supermarket 52

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

365 Retail

NOVEMBER 8, 2022

Whilst buy now pay later has raised concern in recent years, the online trend allowing customers to split their payments into interest-free instalments continues to surge. . Alongside this, data shows the term “Banking as a service” has seen 176% global increase, too. . Buy Now Pay Later 2.0 .

Payment Services 73

Payment Services Finance Fast Fashion Consumer 73

365 Retail

AUGUST 31, 2021

Users of iOS who pay for services in-app could soon receive email offers about buying outside Apple’s marketplace, allowing developers to bypass the technology giant’s fees. Until now, developers were not allowed to contact users promoting alternative payment options. If approved by the judge, Apple will apply the new rules globally.

Payment Services 52

Payment Services Promotions Planning Consumer 52

Small Biz Trends

SEPTEMBER 3, 2022

Those with low credit, those from underserved communities, and those that struggle to come up with down payment funds often face extra barriers to launching a business. Bank of America Small Business Down Payment Grant Program. Bank of America is supporting small businesses through its Small Business Down Payment Grant Program.

Payment Services 134

Payment Services Planning Shopping Marketing 134

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy.

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

Inside Retail

JANUARY 19, 2023

She will lead the wholesale and retail group, which has close to 120 independently owned and operated health food stores across Australia, and provides third-party distribution to over 500 independent health food stores across the country. The commitment included “making an immediate payment of €11.2 million (US$12.1

Payment Services 130

Payment Services Wholesale Finance Apparel 130

Inside Retail

OCTOBER 20, 2022

Maggie Beer Holdings’ CEO and MD Chantale Millard says she plans to resign by the end of the year. Millard joined the company as CEO of Maggie Beer Products before taking on the helm as CEO of MBH in November 2019. Brandbank owns and operates retail brands Seed Heritage, Kikki K, French Connection, Commonry, Fine Day and All Kinds.

Payment Services 130

Payment Services Department Stores Accounting Planning 130

Inside Retail

MARCH 17, 2024

McDonald’s Japan on Saturday apologised for the inconvenience, saying all its restaurants and its delivery service were operating normally. Any failure or interruption of these systems could significantly impact our or our franchisees’ operations, or our customers’ experiences and perceptions.”

Kiosk 130

Kiosk Payment Services Inventory Management Location 130