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Amazon Appoints Insider as CEO of Worldwide Stores

Retail TouchPoints

Felton has worked for nearly 18 years in Amazon’s retail and operations finance leadership. In 2018, he was appointed VP of Global Customer Fulfillment, and in 2019 began leading the company’s newly organized global delivery services, including global import and export, Amazon Logistics and last mile delivery services.

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Webinar Recap: Taking The Pulse Of Marketers And Consumers To Navigate The Shift To Digital

Retail TouchPoints

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. Marketers are really at the forefront of this transformation ,” Schwartz said.

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Personalization vs. Consistency in the Retail Customer Experience

Retalon

Not only do you have to decide which metrics are most likely to provide high-value consumer data, but then you must have the resources on hand to analyze it in search of trends that help you to hone your brand strategies and better personalize the retail customer experience. Benefits and Challenges of Personalization.

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Uncovering The Factors Changing The Face Of Retail

Retail TouchPoints

The retail industry is changing, fast. In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. Evidenced by 2019’s record-setting holiday season , brands that strategically navigate the complex world of retail will reap an abundant reward.

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How Indian brands could benefit from Walmart’s ambitious export goals

Inside Retail

Recent reports suggest that Walmart is beating Amazon in India’s fast-growing online retail market, which is expected to be worth $200 billion by 2026. The digitisation of the fulfilment process promises to enhance the customer experience by making online order processing faster and more accurate.

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Hotter reports double hike in casual shoe sales through lockdowns and beyond

365 Retail

Hotter, the comfort footwear brand, which has more than 4 million customers worldwide, has this week announced that the sale of active and outdoor shoes jumped up by 65% in July 2021 compared to July 2019, a category which now accounts for 20% of its total footwear sales, up from 11% in July 2019. .

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Retail Statistics You Should Know

Small Biz Trends

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Retail Statistics: The Big Picture. Physical Stores. image: NRF.