Remove 2019 Remove Accounting Remove Point of Sale
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Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

In 2019 , the total market share of online U.S. retail sales surpassed general merchandise sales for the first time in history. According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pandemic.

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Paper Store POS Upgrade Untethers Associates, Boosts Productivity

Retail TouchPoints

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. That’s three different passwords and user accounts in each store across the fleet.

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How 1,000-Store Russian Electronics Retailer Amped Up Online Sales 141%

Retail TouchPoints

The ONE RETAIL strategy helped M.Video increase total online sales by 141.2% year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% year-on-year.

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Officeworks MD: “Product trends are constantly evolving”

Inside Retail

In 2019, Officeworks acquired Geeks2U, a national provider of on-site information, communication and technology services, diversifying the company’s tech solution offering and enhancing its customer service offering through a tech support team.

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Webinar Recap: Taking The Pulse Of Marketers And Consumers To Navigate The Shift To Digital

Retail TouchPoints

since the 2019 State of Marketing report. “It AI Leading The Transformation. Artificial intelligence (AI) is a critical component of successful digital and customer transformation. The use of AI by marketers globally has increased by 186%.

Consumer 289
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How Retail Businesses Can Use Customer Data to Enhance Targeted Marketing

Retail TouchPoints

billion in 2019 and is projected to reach $10.02 As Givex continues to expand on a global level, with a wide array of product offerings, there is a need to keep the teams aligned on pricing, product and sales approach. The global loyalty management market stood at $2.47 billion by 2027, with a compound annual growth rate of 19.9%

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How Retailers Can Democratize Data to Buoy Performance

Retail TouchPoints

For years, retailers have invested in digital tools to help gather data on critical items such as from point of sale (POS), inventory management, foot traffic, specific stores and more. Wampler holds a bachelor’s degree in accounting from New Mexico State University. Lack of data isn’t an issue.