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Lego Plans $1.4 Billion Sustainability Investment Over Next 3 Years

Retail TouchPoints

These plans are part of the brand’s near-term climate target of reducing greenhouse gas (GHG) emissions 37% by 2032 compared to a 2019 base figure. They are holding us to account, and we must set ambitious goals and take meaningful and lasting actions to protect their futures.”

Planning 238
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Myer to close Blacktown store as downsizing plan continues

Inside Retail

As the troubled department store retailer tries to reight-size its portfolio in the wake of consumers moving online to shop, Myer said the Blacktown store closure was the fifth under its Customer First Plan launched in January 2019.

Planning 246
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CFPB Announces Intention to Regulate BNPL Following Release of Consumer Impact Report

Retail TouchPoints

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. Apparel and beauty companies accounted for 80.1% of BNPL transactions in 2019 but fell to 58.6% The CFPB also found that BNPL usage has expanded to a wider range of retailers. in 2020; A total of 13.7%

Consumer 215
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The Value of Localization as a Competitive Advantage in Accessing Multicultural Consumers

Retail TouchPoints

What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey. American consumers, even those in the top 1% of wealth, are more focused on saving.

Consumer 274
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Nike to Double Down on DTC Following Q3 Gains, Plans Standalone Jordan Stores

Retail TouchPoints

Nike is pushing forward with its digitally focused direct-to-consumer strategy following a strong Q3, with plans to build “the marketplace of the future” and bring standalone Jordan stores to North America. To that end, Nike plans to begin testing a new Jordan-only store concept in North America in 2023.

Planning 257
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Myer’s latest trading update is a testament to putting the customer first

Inside Retail

million and now account for 21.3 It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan.

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The Future of Ecommerce Demands a Better Understanding of Online Consumer Journeys

Retail TouchPoints

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. While that may seem odd to say, given the extent that ecommerce now pervades most consumers’ everyday shopping, the current hot take from some industry analysts is that ecom growth has slowed and brick-and-mortar retail is on the rise.

Consumer 302