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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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How Streamlining Digital Checkout Boosted Polywood Conversions Nearly 50%

Retail TouchPoints

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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How Brands Large and Small are Leaning into the Amazon Effect to Compete

Retail TouchPoints

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Since Amazon Prime’s inception 15 years ago, Amazon has only increased the annual membership cost three times — rising from $79 per year in 2005 to $119 in 2018.

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How Hong Kong gourmet food start-up Le Dessert is tapping into tech to grow

Inside Retail

Established in Hong Kong in 2018 by Paris-born Julien De Preaumont, Le Dessert has quickly gained a reputation for its signature Pavlovas and Charlotte layer cake creations, as well as creative jar desserts and cookies. Customers in Hong Kong are very demanding and they have very high standards both in terms of product quality and service.

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Guest Post: Elevate Your Business’ Customer Service With the Help of QR Codes

Hyken

He shares how companies can use QR codes to improve customer service and experience. Even before the pandemic, usage of QR codes increased by 96% between 2018 and 2020, highlighting its importance in this digital era. For instance, QR codes can effectively be implemented in customer service.

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Beauty at the bus stop: Mecca uses vending machines to drive gift sales

Inside Retail

The technology combines PayWave and credit card payment with dispensing capabilities for gift cards between $25 – $100. Traditional vending machines are now competing with micro markets (the first of which opened in Australia in 2018) with players like Agora markets servicing office spaces,” she said.

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Passenger Counting: 8 Benefits of Automated Passenger Counting Systems for Transportation

V Count

Nowadays, passenger counting operations are developed through counting systems that only provide numbers of passengers entering a vehicle rather than entering and exiting, making the actual occupancy numbers inaccurate and thus creating problems with route and vehicle optimization decisions made based on these same results. How APCs Works.